Sapphire Addis

Recensioni su Sapphire Addis

Sapphire Addis

Namibia St, Addis Ababa, EthiopiaDettagli hotel
Sapphire Addis
Sapphire AddisSapphire AddisSapphire Addis
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.1/5
Molto buono
42 recensione
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.1
Servizio4.1
Pulizia4.2
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Tutte le recensioni(42)
Recensioni positive(25)
Recensioni con foto/video(5)
Recensioni negative(3)
Helen1319
Camera Standard matrimoniale - non fumatori
Soggiorno: lug 2023
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 22 ago 2023
Molto pulito, confortevole e sicuro. Consiglierei questo posto ai miei amici.
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Utente ospite
Camera Standard matrimoniale - non fumatori
Soggiorno: mag 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 11 lug 2023
Il ragazzo nero ha giocato dolcemente non appena mi ha visto, il che è stato molto popolare! 😄😄😄
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Chatamugaoshi
Camera Standard matrimoniale - non fumatori
Soggiorno: mag 2023
Lavoro
8 recensione
4.5/5
Ottimo
Pubblicata: 13 ago 2023
Nel complesso va bene, l'hotel è un po' vecchiotto
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Shaonian
Camera Deluxe matrimoniale - non fumatori
Soggiorno: giu 2022
Lavoro
82 recensione
5.0/5
Eccezionale
Pubblicata: 27 set 2022
L'hotel è molto vicino all'aeroporto. La colazione è un po' carente, ma tutto il resto va bene
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S.Murat
Soggiorno: mag 2022
Lavoro
16 recensione
4.0/5
Molto buono
Pubblicata: 18 giu 2022
Ho prenotato l'hotel tramite Trip.com e ho pagato il soggiorno online. L'hotel ha chiesto il pagamento in contanti. Successivamente hanno ammesso l'errore e hanno promesso un rimborso. Non ho mai ricevuto indietro i miei soldi.
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Wofa
Camera Standard matrimoniale - non fumatori
Soggiorno: ago 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 26 set 2024
Good place but gym since they told me there was one
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Utente ospite
Appartamento (non fumatori)
Soggiorno: dic 2022
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 30 gen 2023
It was a wonderful stay at sapphire Clean and comfortable Receptionist were always willing to assist Breakfast was good It’s worth to stay and will visit again
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ABDIRAHMAN 阿迪
Camera Standard matrimoniale - non fumatori
Soggiorno: mag 2022
Lavoro
32 recensione
5.0/5
Eccezionale
Pubblicata: 9 ago 2022
good location》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》
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Jasmine Yap Tay
Camera Standard matrimoniale - non fumatori
Soggiorno: ott 2022
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 12 nov 2022
Will be back soon!
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farooq a
Soggiorno: nov 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 9 dic 2024
Sapphire hotel location and ambiance is good, service was also good. All the staff was cooperative. Good breakfast.it cost usd 70$ per day. They offer free pickup and drop out to the airport. Also I tried fish in the dinner and I found it very delicious.
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Risposta dalla struttura: Dear Farooq Ali, Thank you for choosing to stay at the Sapphire Addis Hotel. We would like to thank again for your positive feedback for the good service and the fair 70 USD deluxe room price offered to you. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed the delightful breakfast and service. We would love to welcome you back in the nearest future. With Kind Regards,
Mirko M
Soggiorno: ott 2023
Coppia
1.0/5
Pubblicata: 16 nov 2023
My wife and I were in an elevator going back to our room when the elevator stopped and the power went out. We screemed and yelled for help in English and Amharic but nobody answered nore tried to help. We were stuck in a complete darkness for what it seemed like eternity with nobody even trying to assure us we not gonna die. After a long time the power came back and I went to speak to a manager and all she said was We are sorry with a grin on her face! This is the worse experience I had in my life where my wife and I were afraid for our life because of the hotel and the hotel did nothing to make us feel better about it!
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Val M
Soggiorno: apr 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 11 mag 2024
This Hotel is just the best. I loved it the most because of their attention to details and their high speed internet wherever you are in the Hotel. The rooms are clean and spacious and they just give you a sense of being home that you can find nowhere else. The staff are friendly and very committed to giving their guest the best experience. I generally didn't like the test of Ethiopian food so i could only rely on their good breakfast in the morning cause it was very hard for me to find anything else tasty during the day. Saphire, you are the best!!!
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Risposta dalla struttura: Dear Rugob , Warm Greetings from Sapphire Addis Hotel! Thank you for your kind words! I’m thrilled to hear that you enjoyed your stay at Sapphire Addis Hotel. Our team takes great pride in ensuring that every guest feels comfortable and at home. The attention to detail, spacious rooms, and high-speed internet are all part of our commitment to providing exceptional service. As for the Ethiopian food, you’re absolutely right tastes can vary widely. Breakfast is often a universal favourite, and I’m glad our morning spread left a positive impression. If you ever return, perhaps we can introduce you to more local flavours or recommend other dining options in the area. Hospitality Regards, Kuleni Damena Guest Relation
Laurie C
Soggiorno: mar 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 14 apr 2024
We hosted the Ethiopian national reading summit at this hotel and they were wonderful to work with. The room was lovely and they made every attempt to make our stay a great experience. I was able to use their shuttle service and they were reliable.
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Risposta dalla struttura: Dear Laurie Cvaca, Warm Greetings from Sapphire Addis Hotel! Thank you for choosing to stay at the Sapphire Addis Hotel and for taking the time to share your experience with us. We were delighted to host the Ethiopian national reading summit at our hotel. Your kind words warm our hearts, and we’re grateful for the opportunity to contribute to your wonderful experience. Our team takes immense pride in ensuring that every guest feels at home. It’s encouraging to know that you found the room lovely and that our efforts to enhance your stay were appreciated. The reliability of our shuttle service is a testament to our commitment to guest satisfaction. We look forward to welcoming you back soon. Hospitality Regards, Kuleni Damena Guest Relation Agent
Utente ospite
Soggiorno: feb 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 29 feb 2024
I spent a week at the Sapphire hotel and couldn't have been happier with my stay. The staff was very friendly and capable. My room was immaculate. The internet connectivity was strong and reliable. The only "down side" was that there was some noise late in the evening of music playing and gatherings- but nothing that kept me awake. The shuttle was available to meet my flight and provided me with a quick return to the airport when I needed to leave. While there, I attended a conference which was held in their conference facilities and they did a really lovely job catering the event. Breakfast was provided each day with fresh fruit, breads, traditional food and omelets made to order... and of course the amazing coffee Ethiopia is known for.
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Utente ospite
Soggiorno: feb 2024
Lavoro
3.0/5
Pubblicata: 29 feb 2024
Well fortunately or un-fortunately not sure but i missed my flight due a gate change at Addis Airport 00.20 hrs. leaving me with only 2 options either to spend the next 24hrs at the airport to go back to Addis. Called up Sapphire receipt at arnd 3.45 am, and asked if i could have the room with an early check in as i would be checking out at 6.00 pm same same day. Ms. Abyssina Bay--amazing customer service oriented, with strong inter-personal skills advised the possibility of a check in by 9.00am and check out to my convenience and also arranged an airport shuttle pick up service at 4.30 am reached hotel at 4.45 (distance very short (airport to hotel), rested at the lobby till 7.00 after which Ms. Abyssina Bay, allowed an early check i t 7.00 which was the best thing to happen at that hour, (seeing the tiredness on my face and the flight missing scenario). Also offered breakfast same day of check in (as i wouldn't be there the 2nd day). So guest services definitely Sapphire is 11 on 10 (have travelled to Addis more than 15 times stayed at 6 different hotels but this kinda courtesy no where including 5 star properties) At breakfast too staff service was over-whelming, Room good to sleep Did not use any other services as such but looked good, their lobby during evening looked all pepped, with guest in and out. Overall good place and worth the costs.
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