Al Bahyah, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
49 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.2
Pulizia4.2
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Tutte le recensioni(49)
Recensioni positive(42)
Recensioni con foto/video(6)
Recensioni negative(5)
Utente ospite
Camera Premium
Soggiorno: set 2023
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 26 ott 2023
È davvero un'esperienza speciale vivere allo zoo. Ho anche preso un biglietto per lo zoo. Mi sono divertito molto a giocare lì ed è molto conveniente. È così divertente vedere i cervi quando apri la porta~
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Ivan_LCX
Camera Premium
Soggiorno: giu 2023
Coppia
38 recensione
5.0/5
Eccezionale
Pubblicata: 7 lug 2023
Avevo un trasferimento di 21 ore, quindi ho deciso di prenotare questo hotel per riposarmi un po' prima del mio prossimo volo. Molto vicino al T3. Sorprendentemente, questo hotel si trova all'interno di un parco zoo. Ci hanno dato i biglietti gratuiti per lo Zoo al momento del check-in, quindi è stato un momento molto piacevole. Piscina inclusa.
Il personale è molto disponibile, la reception molto gentile. La camera era grande e pulita, il letto morbidissimo, l'aria condizionata funzionava perfettamente. Nel complesso è stata un'esperienza molto positiva!
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Ahmed Sha
Ghazelle Room
Soggiorno: set 2022
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 17 ott 2022
Il posto è adatto alle famiglie per godersi le attività dello zoo durante il soggiorno in questa struttura.
Per quanto riguarda la pulizia, non è il massimo come se fossi in uno zoo.
Ma è stata un'esperienza esistente con la famiglia per una notte
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Utente ospite
Camera Premium
Soggiorno: nov 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
Восхитительный семейный отель! Внимательный персонал, чистейшая территория, очень много зон для детей. Стильный и чистый номер. Шале, со своей террасой с видом на жирафов, отличный. Недалеко от аэропорта. Нам очень понравился отель, обязательно вернёмся с детьми !🫶
Bellissima struttura con ottimi prezzi,personale gentilissimo e professionale. Con il prezzo della camera,è inclusa l’entrata allo zoo e l’accesso alla loro piscina,al nostro arrivo sono stati gentilissimi e ci hanno assegnato quello che definiscono chalet,un vero e proprio appartamento con vista sulle giraffe,penso sia stata una delle esperienze migliori che ho fatto qui ad Abu Dhabi,consiglio veramente a tutti questa struttura!
Risposta dalla struttura: Dear Dioofficial, Warm Greetings from Emirates Park Zoo and Resort: We would like to thank you for staying with us. It warms our heart to know that you had a perfect getaway with us. With Emirates Park Zoo and Resort uniquely designed facilities and the opportunity to wake up with roar, and live behind the scenes experience, our guests will surely have many exciting discoveries and stories to unfold. We can’t wait to welcome your family back to the resort soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Saeed Alamin General Manager
Sunshine36919945741
Soggiorno: dic 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
Beautiful place. I highly recommend the giraffe suite which allows you to pet a giraffe 24/7 just steps from your terrace. The restaurant has some of the best quality food I have seen in Abu Dhabi and staff is very accommodating to your needs. Overall while it sure ain’t luxury it is a beautiful place.
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Utente ospite
Soggiorno: ott 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 28 nov 2024
The resort is very clean and hygienic. Room sizes are superb. Take a giraffe chalet for an amazing view. Request the hotel to give you a room which is opposite to the giraffe. Opt for ala carte breakfast if you are a vegetarian. Loved the hospitality and prompt service. Make sure u rent a stroller or take one if you have a child. Recommended for one night if you want a different and relaxing experience.
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Utente ospite
Soggiorno: feb 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 1 mar 2024
We had an amazing experience at the resort. The room was just perfect, overlooking the Giraffes. It was spacious, comfy and homely. The zoo itself is spectacular, especially when you get to see and feed and so many animals up close. The place is filled sleigh entertainment for kids and the shows there are amazing. It was our son’s birthday and they gave him a jingle themed surprise with all the drums and consumes, really appreciate the effort put in by the staff. The staff over there is amazing, helpful, courteous and always willing to go an extra mile. The restaurant and food options are pretty good, we had some Arabic meal for lunch and English breakfast before checking out. It’s a must visit for all families and even couples, who love nature and wildlife.
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Risposta dalla struttura: Dear Saadasaeed. Warm Greetings from Emirates Park Zoo and Resort: We would like to thank you for staying with us. It warms our heart to know that you had a perfect getaway with us. With Emirates Park Zoo and Resort uniquely designed facilities and the opportunity to wake up with roar, and live behind the scenes experience, our guests will surely have many exciting discoveries and stories to unfold. We can’t wait to welcome your family back to the resort soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Saeed Alamin General Manager
Utente ospite
Soggiorno: feb 2024
Altro
5.0/5
Eccezionale
Pubblicata: 1 mar 2024
The place is excellent specially for family with kids. I got my room upgrade and it was awesome one. We got ta chance to see how giraffe sleeps and wakes up watching them from window. Highly recommend. We will definitely come back.
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Risposta dalla struttura: Dear ChermaineZ1, Warm Greetings from Emirates Park Zoo and Resort: We would like to thank you for staying with us. It warms our heart to know that you had a perfect getaway with us. With Emirates Park Zoo and Resort uniquely designed facilities and the opportunity to wake up with roar, and live behind the scenes experience, our guests will surely have many exciting discoveries and stories to unfold. We can’t wait to welcome your family back to the resort soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Saeed Alamin General Manager
Utente ospite
Soggiorno: lug 2024
Altro
3.0/5
Pubblicata: 16 ago 2024
Do not trust the recepcion des ,tgey give me wrong information about my flight ! I google diffrence between time in istambul and abu dhabi , i didnt know if I have flight at 5 am or 5 afternoon she tild me it is 17 00 afternoon no it is not it is 5 am !!!! But she talk me into thinking otherwise !!!!!!!!! Hot and animals dont have enough shelter and water i think I saw how they give water to birds and they sprzed they wings and all of that look every sad !!! I staying in the resort i both feeling package and I was told i cant feed hypo because it is vip experience and hippio guy said it is last feeling and that hippi do not come back after so I was standing there in stress ! All that money and time spend to feed animals and I am chest away like some seaguls !!!! Cheap food , shashukka not good ,eggs hard not good sauce , too hot , i cant she talk me into wrong information about my flight because I didt know I was thinking about it all day !!!!
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sarahhrynczak
Soggiorno: mar 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 8 apr 2024
A lovely stay with a fantastic team of staff. They’ve made it very special for my children for three visits now. The rooms are comfortable and clean; staff are amazing. Highly recommended for any families travelling with small kids - all will have a great time.
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Risposta dalla struttura: Dear Valued Guest Thanks for staying with the first and only resort in the heart of wildlife in middle east. It is such heartwarming to know that we exceeded your expectations, and you were impressed with our excellent service and facilities. We go to great lengths to ensure that we employ first and foremost people with great passion, friendliness, and warmth. Your kind words have been passed on to the team, this will certainly motivate us to keep creating unforgettable experience for our valued guests. We can't wait to welcome you back soon so as to be able to provide you our warm hospitality once more. Yours sincerely, Saeed Alamin General Manager
Виталия Л
Soggiorno: feb 2024
Famiglia
1.0/5
Pubblicata: 17 mar 2024
Awful experience! we paid 1200 dirhams for room, but breakfast not included. Feeding of giraffes also not included. You can’t do it from your personal area!! The one options like for all visitors of zoo (but payment 50 dirhams) , you go to feeding to common area where a lot of people. Small pocket of leaves cost 16 dirhams. So I absolutely don’t recommend to stay in hotel. You don’t any benefits for this money. Breakfast with giraffes cost extra 2100 Dirhams. Rooms also have questions with water in toilet and bathroom and very loud air conditioner About zoo - it’s very sad to watch a lot of animals in their small areas. It’s not a care of animals , it’s mockery. Restaurant also don’t recommend. Not tasty and bad food.
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Risposta dalla struttura: Dear Valued Guest, Thank you for sharing your feedback with us regarding your recent stay at our destination . We sincerely apologize for the experience you had and regret that we fell short of meeting your expectations. We understand your concerns regarding the pricing structure and the additional costs for breakfast and giraffe feeding.alouth the breakfast with giraffe is completely separate exclusive experience need to be booked separately. Your feedback is valuable to us, and we will certainly review our policies to ensure they align better with our guests' expectations. Regarding the giraffe feeding experience, we apologize for any inconvenience caused by the common feeding area. We appreciate your feedback and will work to improve the experience for our guests. And please note that all our animals having strict diet where the feeding must be only in the dedicated feeding area in order for our vet team to keep close eye and monitor. Regarding the condition of the rooms and facilities, we are disappointed to learn about the issues you encountered. Please rest assured that we take these matters seriously, and our maintenance team will address them promptly. Regarding your comments about the zoo, we understand and share your concern for the welfare of the animals. We will relay your feedback to the zoo management for their consideration and improvement. To reassure please note that our destination had recently awarded accreditation from AZA – WAZA ) association of zoo and aquarium, which is highest standard world wide. Furthermore, we apologize for the disappointment with our restaurant offerings. We strive to provide quality dining experiences for our guests, and we regret that we did not meet your expectations on this occasion. Your feedback will be shared with our culinary team for necessary improvements. Once again, we apologize for the inconveniences you faced during your stay. We value your feedback as it helps us identify areas for improvement and ensures better experiences for our guests in the future. Should you choose to give us another chance, we would be delighted to welcome you back and provide you with a more enjoyable stay. Saeed Alamin General Manager
Utente ospite
Soggiorno: feb 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 10 mar 2024
Excellent hotel for a few days stay. Fast check in, friendly stuff specially thanks for Kapil. Firstly our room was a basic dated room,but after a fast swap and upgrade we got a much better and bigger room with a separate living room for a reasonable price. The hotel has a heated pool for kids so was nice for my little girl to enjoy. The hotel is next to the Zoo with a free entry. Overall we had a great time, but don't choose the basic room. It's perfect stay for family who like to visit a Zoo and stay for few days. Stuff friendly from the guards to the room service so we recommend this hotel and we will visit again in a few years. Thank you for the great time and great service!