Recensioni su Radisson Blu Plaza Bangkok

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our prime location next to Asok BTS, which certainly makes exploring the surrounding area convenient. It’s great to know that you took advantage of the nearby massage shops, eateries, and convenience stores.We are also pleased that our breakfast selection impressed you with its variety and quality. Our team works hard to ensure we offer the best to start your day right. We’re glad you appreciated the facilities in our fitness room as well as the layout of our swimming area, designed for comfort and privacy.Thank you once again for your feedback. We look forward to the pleasure of welcoming you back to our hotel in the near future for another enjoyable stay.Warm regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel’s location to be convenient, but we are truly sorry to learn about the issues you experienced during your stay. Please accept our sincerest apologies for the inconvenience regarding the delivery mishap and the lack of follow-up on the CCTV check. This does not meet the high standards we set for our guest service, and we understand how frustrating this situation must have been.We are also concerned to hear that you did not receive the benefits expected as a premium member, which is certainly not up to our usual standards. We are currently reviewing our membership benefits to ensure they are clearly communicated and delivered without fail.We value your patronage and would like to regain your trust. Our guest relations manager will be reaching out to you directly to discuss how we can make this right and ensure that your future stays reflect the high quality of service we commit to delivering.Thank you once again for your feedback, which is crucial for our improvement. We hope to have the opportunity to welcome you back and provide you with a much better experience.Warm regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: "Thank you for your detailed feedback and for giving us a perfect score! We're thrilled to hear that you enjoyed the tranquility of our 10th floor, our swimming pool, and our breakfast—especially the Indian corner. We're also glad that the location was ideal for your needs. We appreciate your comments regarding the cleanliness and the efforts of our staff; it's wonderful to know their hard work is recognized. We acknowledge that some of our furniture may show its age, and we're continually working on improvements to enhance our guest experience. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

Risposta dalla struttura: Thank you for choosing our hotel and for your kind words! We're thrilled to hear that you've had consistently enjoyable stays with us, particularly appreciating our comfortable beds, pillows, and showers. It's great to know that our staff's friendliness made a significant impact on your experience. We're also glad that the pool area and our central location met your expectations. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Sukhumvit!

Risposta dalla struttura: Dear Valued Guest,Thank you very much for your kind words and recommendation! We are delighted to hear that you enjoyed your stay and appreciated our facilities and the service provided by our staff. Our team strives to deliver an exceptional experience for each guest, and your feedback is a wonderful affirmation of their efforts.We look forward to welcoming you back to our hotel in the near future. Thank you once again for choosing us for your stay.Warm regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: Dear John,Thank you for your loyalty and for taking the time to share your positive experience. We are thrilled to hear that you enjoy our breakfast selection, pool facilities, excellent location, and the overall value we offer. We look forward to continuing to serve you during your future stays in Bangkok.Best Regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found your room large and comfortable, though we regret the areas where we fell short of your expectations.We sincerely apologize for the oversight with the cleanliness of the coffee maker area and for not meeting the expected standards with the laundry service. Your comments about the service at our Club Lounge are also concerning, and rest assured that we will address this with our team to ensure consistent and unbiased service for all our guests, regardless of nationality.We truly value your feedback as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a stay that better reflects our commitment to high standards of hospitality

Risposta dalla struttura: Dear PaperTrees,Thank you for your feedback! We're glad you appreciated the cleanliness and spaciousness of the bathroom. We apologize for the inconvenience with the room light and the carpet. We'll address these issues to ensure a more comfortable stay next time. We hope to welcome you back soon!Best Regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: Thank you for taking the time to provide your feedback. We're very sorry to hear that your experience did not meet your expectations, despite our convenient location. We strive to provide high-quality service and accommodations, and it's clear we fell short during your stay. We appreciate your willingness to give us another chance, and we deeply regret that we were unable to deliver a satisfactory experience. Your comments have been taken seriously and will be used to improve our future guest experiences. We hope you might consider giving us one more opportunity to restore your faith in our hotel.

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed our convenient location and found our facilities well set up.We appreciate your positive comments about the comfort of our rooms and the quality of the breakfast buffet at 27 Bites. Your feedback about the TV program options and picture quality is valuable, and we will look into improving this aspect for our guests. Additionally, we will certainly consider your suggestion regarding the music selection at Brewski to enhance the overall experience.We are pleased to know that you had an enjoyable stay and look forward to welcoming you back on your future trips to Bangkok.Warm regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: Thank you for your loyalty and for taking the time to provide us with your valuable feedback. We're delighted to hear that you appreciate our location and the service provided by our staff. We also appreciate your comments on our amenities. However, we apologize for the inconvenience you experienced with the air conditioning system. Your comfort is extremely important to us, and we will certainly look into the issue with the temperature control and the unusual smell to ensure it is resolved swiftly. We look forward to welcoming you back and hope your next stay with us is completely satisfactory.

Risposta dalla struttura: Dear Phenom,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our convenient location and had a great time exploring the nearby shopping malls and street food options.However, we are truly sorry to hear about the cleanliness issues you encountered. Please accept our sincerest apologies for any inconvenience caused. We take such matters very seriously and have immediately addressed this with our housekeeping team to ensure that such incidents do not occur in the future.Your feedback is invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience.Best regards,Radisson Blu Plaza Bangkok Team

Risposta dalla struttura: "Thank you for taking the time to share your experience with us on Trip.com! Your feedback is greatly appreciated, and we're delighted to hear that you enjoyed your stay with us. We're thrilled that you found our property to your liking and that our team was able to contribute to making your experience memorable. Your satisfaction is our top priority, and it's rewarding to know that we succeeded in providing you with excellent service. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there's anything specific you loved or anything we can improve upon, please feel free to let us know. Your insights are invaluable to us as we strive to continually enhance our offerings. Once again, thank you for choosing to stay with us and for sharing your positive feedback on Trip.com. We look forward to the opportunity to host you again soon!"

Risposta dalla struttura: Thank you for taking the time to share your experience with us on Trip.com! Your feedback is greatly appreciated, and we're delighted to hear that you enjoyed your stay with us. We're thrilled that you found our property to your liking and that our team was able to contribute to making your experience memorable. Your satisfaction is our top priority, and it's rewarding to know that we succeeded in providing you with excellent service. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there's anything specific you loved or anything we can improve upon, please feel free to let us know. Your insights are invaluable to us as we strive to continually enhance our offerings. Once again, thank you for choosing to stay with us and for sharing your positive feedback on Trip.com. We look forward to the opportunity to host you again soon!