Hotel in zona Surin Beach, Phuket

I have very mixed feelings about this hotel. I had a suite with sea view and private pool. On the positive side it has an incredible beautiful view of the sea and the bay…. Without doubt the most stunning one I ever had in a Phuket hotel. The bed and pillows are excellent. The room has a nice large (30sqm) terrace with access to a private infinity pool for 8 rooms. Reception personnel are very friendly and efficient, and speak good English. All this sounds perfect but there are some points to improve: I arrived at 8:30pm from the airport and there is no restaurant in the hotel. I put my money and valuables in the safe and went down to reception to ask ‘where I could go eat something’. When I go back to my room to my to get my money and passport, but the safe was blocked… Totally dead. The maintenance man who could open the safe only could come on the day after at 10am. So I slept with hunger. The morning after, fortunately the maintenance man opened the safe within a few minutes (batteries were dead) The maintenance man also repaired the sink because it was impossible to ‘lock it’ and keep the water in the sink to do a handwash. The bathroom is extremely narrow (1 meter?) and worn out. Little water pressure and showerhead needs urgently to be descaled. The watertap-selector in the shower is totally worn out, so it’s almost impossible to select between shower or plain waterjet. Also the attachment to the wall where you normally put the showerhead in, was broken so you can only shower by keeping the showerhead in your hand. Also little water pressure when flushing the toilet. Often need to use the handshower next to the toilet to ‘empty’ the toilet. There is a large desk but without any electricity plug on or under or next to it. Also a lot of little bugs (2mm?) crawling over the desk. I counted about 120. Most of the guests in the hotel were russians. Not everybody likes that anymore. There is no more safety lock on the door. (you saw there has been one) There is no blocnote and pen. I ask the housekeeping lady at 11:30am to clean the room, oh yes sir, she says, she opens the door wide and disappears. Only at 1:30pm she returns to clean the room …. Breakfast is below standard. Very limited choice, only pre-baked sunny side up eggs, which are cold and still with a lot of raw egg-white on them. Small breakfast room with no windows. Conclusion : if you only go for the view , this is a perfect hotel.

Il servizio era buono.Il ricevitore è molto utile. Situazione a Surin Beach era a piedi distanza (15min). Buona per i viaggiatori che amano camminare e esplorare. Abbiamo servizio lavanderia all'interno 100m. L'unica cosa cattiva che ho incontrato è un cazzo 🪳 nel trattore. Spero che il proprietario e la direzione superiore sappia come affrontare questa situazione perché

Mio padre e io abbiamo trascorso solo pochi giorni a stare al Outrigger a Surin ed è stato fantastico. Mio padre ha 84 anni e la squadra dell'hotel ha fatto tutto per rendere il nostro soggiorno facile e fuss gratis. Tutti i membri del personale si occupavano e anche ricordavano i nostri nomi per accoglierci. Abbiamo avuto le camere superiori di piscina che per me era fantastico, si può entrare nella piscina direttamente dalla vostra stanza. La colazione era ok, una bella miscela di articoli. Non abbiamo mangiato il ristorante a notte, ma sembrava buono. E 'una grande permanenza per qualche giorno. La spiaggia è letteralmente lungo la strada e se si sveglia abbastanza presto fate qualche passo dalla spiaggia è bella. Mio padre e io non possiamo aspettare di tornare presto. Grazie!

UPD: We Created a detailed YouTube review of the resort, demonstrating all facilities of the resort. Just Type in YouTube Search: ”Mida Grande Resort Phuket | Honest Review | Surin Beach” ______________________________________________________ Now, shortly about the place: the resort was built just before covid and it's cool, everything is so new. Also, there are plenty of facilities, gyms, a library, 6 swimming pools, a kids' room with a nanny, lounge bars, saunas, etc. BUT! The management of the hotel is not good (yet). The check-in time is constantly delayed (the official check-in is at 2 pm, but we were told to wait at least till 4 pm!). Rooms not cleaned properly. No forks/plates in the rooms with the kitchen....you have to go to reception and ask for them.

Se si sa di trovare un hotel non sulla spiaggia, per il resto l’hotel è perfetto. Curato nei particolari con un lavoro architettonico elegante e non banale , molte stanze che sono praticamente dentro la piscina, delle lenzuola che sono delle carezze, una prima colazione magnifica, ben tre ristoranti sulla spiaggia dove puoi essere portato da comode navette, non riesco a trovare un difetto per questo bellissimo albergo !

We, as a family with 2 parents and 3 kids were super satisfied during staying here (5-9 may 2023). The facilities were acceptable, quite old but everything you need was there. The excursion and fun team was so enthusiastic and helpful (especially Jamie, the mustache guy). The pool and a variety of activities for children were excellent. One thing on mind as family group, the room pictures uploaded in hotel commercials could make you misunderstood because they didn’t prepare the room accordingly (family fun suite). Thanks for the hospitality to the team, we will soon be back of course.

Tutto bene 👌🏻

Surin Sunset Hotel is a popular choice amongst travelers in Phuket, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, tours are on the list of things guests can enjoy. Mirror, internet access – wireless, non smoking rooms, air conditioning, desk can be found in selected guestrooms. The hotel offers various recreational opportunities. Convenience and comfort makes Surin Sunset Hotel the perfect choice for your stay in Phuket.

This was our 20th or so stay at The Surin which already says it all: It's a very well managed boutique resort with personalized service on a beautiful, de-facto private beach just South of Bangtao with all its beach clubs, restaurants etc. The Thai food at the Beach restaurant is some of the best you will find anywhere in Thailand. While the rest of the hotel is currently only accessible for inhouse guests, the Beach Restaurant alone is worth going for a special dinner.

Tutto su questo posto è fantastico! È situato a Surin (in mezzo alle proprietà Amanpuri) e molto vicino alla spiaggia Surin. D'altra parte è la spiaggia Bang tao e davanti a essa, si dispone di bellissime viste montane. Il condominio è molto ben progettato e molto comodo. Amorevole il servizio offerto da Resava. L'intero personale è super utile e estremamente gentile.