Servizi principali: Servizio lavanderia, Deposito bagagli, Cucina in comune
Molto buono
43 recensione
8,0/10
1 notte
A partire da 59 £
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8.0/10
Molto buono
AAleksander(MrUniverse)When I first arrived, I intended to leave a positive review. Unfortunately, I completely changed my mind due to the behavior of one specific member of your breakfast service staff — a young, tall, slim man.
I honestly do not remember ever being treated in such a rude and disrespectful manner in a hotel. His behavior was not just unfriendly; it was openly hostile and completely inappropriate for someone working in customer service.
Each morning, instead of a greeting, guests were met with short, sharp commands. In my case, I was abruptly ordered to state my room number — “Room!” — without any “good morning” or basic courtesy. When I answered “room” without immediately giving the bed number, he snapped back “Bed!” in a raised, aggressive tone, as if I had done something wrong. The way this was communicated felt more like military commands than a conversation with a paying guest.
This kind of interaction instantly destroyed the atmosphere of the morning. Such behavior is unacceptable in hospitality and seriously undermines the entire experience of staying at a hotel. People like this ruin the magic of a holiday.
I had already reported minor issues such as squeaky doors and the lack of a shower floor towel, which caused water to flood the bathroom. These are inconveniences one can tolerate. However, being treated with open rudeness and constant bad mood by staff is not something I am willing to accept.
In my opinion, a person who is permanently grumpy, hostile, and transfers their frustration onto guests should not work in a customer-facing role. Because of this experience, I will actively discourage others from staying at your hotel, and I am certain that I will never return myself.
I am writing this so that you are fully aware of the reason behind my decision and the review I will leave.
UUtente ospiteNon c'è acqua calda, la AC urla come un razzo, la discussione del proprietario con un viaggiatore ha svegliato tutti gli ospiti a mezzanotte. Questo è ancora uno dei pochi posti disponibili per i viaggiatori a basso bilancio, ma non visiterò di nuovo finché non avrò altre opzioni.
Distretto di Gerusalemme: qual è la tariffa media degli hotel ostello?
Distretto di Gerusalemme: per quanto riguarda gli hotel ostello, il prezzo medio nei giorni feriali è pari a 80 £, mentre nei fine settimana (venerdì e sabato) è di 81 £.
Distretto di Gerusalemme: quali hotel ostello servono la colazione?