Leggi le recensioni degli ospiti sugli hotel di Isla Mujeres

Zoetry Villa Rolandi Isla Mujeres Cancun
4.5/573 Recensioni
We loved this place! It is the best parts of all inclusive travel without the crowds, long walks to the water and generic food. We loved the small, quiet atmosphere, beautiful views, attentive staff and food beyond compare. It was also nice to be able to easily leave the resort and explore the island. We quickly realized though we would rather just stay at the resort! The golf carting was fun but downtown was very touristy and didn’t offer much of interest. Punta Sur was a fun stop as well as the little beaches along the way. Transfer to the hotel was perfect. We didn’t have to wait hours on a mega bus to get to Dreams and the boat was waiting for us when we got there. We had to take the ferry for our return but the front desk staff took care of everything so it was easy. We did the sunset cruise and it was a great little outing. Our only complaint was the birds who woke us up in the morning and tried to steal our sugar packages at breakfast but what can you do. Our rooms we totally fine, no issues. We brought our own wine and bought some at the grocery store in town. The house wine wasn’t great but not the worst I’ve had at an all inclusive. The food and service at both restaurants was the best resort food I’ve ever had. I hope we can go back someday!
Majestic Elegance Costa Mujeres - All Inclusive
4.4/5103 Recensioni
(TL:DR) Oh my goodness! I believe Majestic Elegance Costa Mujeres has potentially spoiled us for any other all-inclusive resort for some time! What an incredible experience! It is truly an all-inclusive experience, except for their off-site excursion company (GoMajestic), and their jet ski rental opportunity (Book those at the kiosk off the main walkway towards the family pool/sky lounge area!) We didn’t have much use for the butler service (1-2 times during our stay); however, Arturo was a sweetheart and very helpful! As far as tipping goes, we were recommended by others who traveled to similar resorts (Seeing as this was our first time!), to tip $1 for each drink at the bars, and $1-3 each at meals. We also did $5/day for housekeeping, because they did have to change our linens a few times during our 5-day stay. She was such a sweetheart and so efficient, so we were glad to do so. Not sure if they have teams or not, but we realized we had the same housekeeper every time, which was really neat! I’m not particularly sure if the way we approached tipping was appropriate/enough, but they were incredibly appreciative and respectful if it wasn’t (!) Highly recommend the swim-up suite with the outdoor jacuzzi! We were in room 3010 and it was absolutely wonderful - The jacuzzi was great for when the pools weren’t super warm, but you still wanted to be in water! The bubbles were very loud, but that was the only draw back! The layout of the resort itself was almost perfectly designed! The adult side is distinctly separated from the family side; the restaurants and shops weren’t far away or in the way; plenty of space to walk around and enjoy your privacy, yet still many community spaces for meeting people and making friends if you choose to! The beach was incredibly well kept. The beach was cleaned at least twice a day, with security guards walking around every so often to make sure the resort’s privacy and lack of vendors is maintained. We felt perfectly safe to walk the beach and stand in the water every night. The security guards would smile and wave to let us know we were okay, and they were also respectful of our privacy as we stargazed and chatted, soaking it all in :) The food was delicious! They accommodated everyone’s dietary needs very well, and we had so many foods to try! The buffet is great for lunch and dinner, but be sure to put reservations in for the dinner restaurant options when needed, because you don’t want to miss out! The restaurants are all included, except the steakhouse, which we plan on trying out on our next visit! Otherwise, Mar House is fantastic! We were fortunate enough to enjoy the lobster dinner there - It was some of the best lobster I’ve had in a while, and I grew up in New England! Every time we ate, the meats/seafood were incredibly tender and flavorful! I could go on and on, but suffice it to say, we absolutely plan on visiting again, and bringing friends! The resort caters to a wide range of individuals, and we can’t wait to introduce it to our friends and family! The only thing I’d say we wished was that there was one late night community space for the young adults to hangout at after Legends sports bar/club closed, because sometimes they closed an hour early, and then there was nothing to really *do* between 1 or 2am till breakfast, and not everyone wanted to invite brand new friends to their rooms 😅 We did make some great friends while we were there though, and actually have plans to visit them in their home cities this year! I hope more international visitors will be there next time though, as it seemed to be primarily Americans at the resort when we were there (!) 10/10 experience overall, and we will absolutely be visiting again soon!
Planet Hollywood Adult Scene Cancun Resort
3.8/5101 Recensioni
Estuve en este hotel hace 3 años para mi luna de miel y recién abría sus puertas y regrese por que había tenido muy buena experiencia. Primero diré lo bueno, el personal, se desvive por atenderte y hacerte pasar un buen rato, la comida es muy variada y tiene buen sabor y los meseros son muy diligentes. Ahora las áreas de oportunidad, da tristeza ver como están dejando decaer este hotel, los pasillos están sucios, falta pintarlos, elevadores con moho y sucios. Paredes sucias, ralladas y con falta de mantenimiento, humedad en los techos y manchas negras. La habitación tenía mal olor a humedad y moho, tanto así que me provocó asma. En la piscina, no funcionan los velos de agua ni los chorritos en el área de adultos. Compre el servicio star, pero NO VALE LA PENA!!! tienes que estar recordándoles a los meseros y bartenders que quieres licores premium y en la piscina, el área STAR es familiar, es decir, llena de niños, si eres STAR pero quieres estar en el área de adultos, los meseros no pueden ir a los bares star ni llevarte la comida del área STAR, los restaurantes, las reservaciones, no existen, desde que llegué no había espacio en prácticamente ninguno de los restaurantes, tienes que llegar de paracaídas y rezar por que te puedan atender. El aire acondicionado, fatal, en el lobby familiar el aire no se sentía y el en restaurante Cocina Mejicana el aire se dañó y así estuvo por al menos 2 días. En realidad es lamentable que vayas con altas expectativas y te encuentres con tanta dejadez de parte de la administración o de quien sea responsable de mantener este hotel en óptimas condiciones, como debería ser, dado el nombre y prestigio de Planet Hollywood. Ah! Y para completar, cuando hice checkout, se nos quedó en la habitación un GO Pro y aunque llamamos rápido, mágicamente desapareció, aun espero respuesta de un email que envié desde las 11:30 am del día 29 de julio. Día de mi checkout. En resumen, hay muchas otras opciones, que quizás valoren más tu dinero. I was at this hotel 3 years ago for my honeymoon and it had just opened its doors and I returned because I had had a very good experience. First I will say the good thing, the staff goes out of their way to serve you and make you have a good time, the food is very varied and tastes good and the waiters are very diligent. Now the areas of opportunity, it is sad to see how they are letting this hotel decay, the hallways are dirty, they need to be painted, the elevators are moldy and dirty. Dirty, scratched and poorly maintained walls, humidity on the ceilings and black stains. The room had a bad smell of damp and mold, so much so that it gave me asthma. In the pool, water veils or trickles in the adult area do not work. I paid the STAR service, but IT'S NOT WORTH IT!!! you have to be reminding the waiters and bartenders that you want premium liquors and at the pool, the STAR area is family-friendly, that is, full of children, if you are STAR but want to be in the adult area, the waiters cannot go to the star bars or take food from the STAR area, in other hand restaurants, reservations do not exist, since I arrived there was no space in practically any of the restaurants, you have to arrive by parachute and pray that they can serve you. The air conditioning was terrible, in the family lobby the air was not felt and in the Cocina Mexicana restaurant the air was damaged and it was that way for at least 2 days. It's actually unfortunate that you go in with high expectations and encounter so much neglect on the part of the administration or whoever is responsible for keeping this hotel in optimal condition, as it should be, given the name and prestige of Planet Hollywood. Ah! And to top it all off, when I checked out, my GO Pro was left in the room and although we called quickly, it magically disappeared. I'm still waiting for a response to an email that I sent at 11:30 am on July 29. Day of my checkout. In short, there are many other options, which may be worth your money.
TRS Coral Hotel - Adults Only - All Inclusive
4.2/5109 Recensioni
Abbiamo trascorso la luna di miele in hotel TRS con mia moglie. Check-in è stato molto veloce e tranquillo a differenza di alcune altre recensioni che ho letto ci vorranno poche ore, forse è un giorno di settimana. Francisco al check-in è stato molto utile, ci ha aiutato a migliorare la nostra camera per nuotare in costume e è stato fantastico! Sostenes e Cesar sono stati assegnati come nostro butler per il nostro soggiorno e sono stati molto utile e sempre sorridendo. Una cosa che vorrei menzionare è che hanno detto che hanno 25 minuti di spa complementare per noi per la nostra luna di miele, e la ricezione ci ha detto di incontrarci al lobby la mattina prossima alle 8:30 per portarci a colazione e per visitarci intorno al resort. Ma la mattina dopo abbiamo capito che dobbiamo partecipare al centro commerciale dove vogliono vendere un pacchetto di viaggi che non ci aspettavamo, sebbene siano tutti molto carini, ma abbiamo passato due ore a ascoltarli la prima mattina del nostro soggiorno. E era la nostra luna di miele. Se ci avessero detto prima, allora io lo avrei respinto, e hanno detto che dovevamo partecipare per ricorrere al complimentare spa che all’inizio hanno detto che è per la nostra luna di miele. Comunque, per il cibo che ho consigliato con molta attenzione, abbiamo provato la ossa in steak e li hanno grigliati con carbone e era molto delizioso, ma la seconda volta che andammo la notte era un po' piu' cotta. Durante il nostro soggiorno ci siamo uniti a due attività, uno è acqua aerobica e paddling. Tutti e due gli insegnanti erano molto divertenti e soprattutto Dente. Era super amichevole e paziente! In generale siamo soddisfatti del nostro soggiorno, e consigliere ai nostri amici.
Selina Poc Na Isla Mujeres
3.9/5112 Recensioni
L'hotel è molto centrale, ha molte attività (benessere), feste e un eccellente personale! L'unico punto di debolezza per sottolineare era la pulizia. Molta confusione, soprattutto per quanto riguarda gli asciugamani, entrano e prendono i nostri asciugamani e dimenticano di mettere nuovi, o mettere un asciugamano invece di 2 (siamo un paio di) e che è fondamentalmente la pulizia che fanno. Ma in generale, consiglio molto questo hotel! Ci siamo entrambi divertiti molto e se torniamo, rimarremo certamente qui!
Garza Blanca Resort & Spa Cancun - All Inclusive
4.4/5101 Recensioni
Molto soddisfatto, il direttore è buono, e la cena può anche mangiare

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Informazioni di viaggio locali

Numero di hotel9
Numero di recensioni10
Prezzo più alto2.207 MYR
Prezzo più basso222 MYR
Prezzo medio (fine settimana)619 MYR
Prezzo medio (giorni feriali)606 MYR