It’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.
It was a nice experiance in this hotel, sevice was very good and the reception available 24 hours, hotel , wifi available and clenliness was excellent, facilities like fridge, kettle, hair dryer ,spacious cupboard are available.staffs are nice, cooperative and easily accessible all the time,
L'hotel si trova nel cuore di Riyadh, di fronte alla Kingdom Tower. Ci sono piccoli supermercati nelle vicinanze, ristoranti cinesi a circa un chilometro e una stazione della metropolitana a poche centinaia di metri. Tuttavia, il trasporto pubblico a Riyadh non è molto sviluppato, quindi è comunque necessario prendere un Uber. Il servizio dell'hotel è eccellente.
Prezzo conveniente e ragionevole rispetto alla nuova struttura e alla nuova posizione
Ma sconveniente di camminare dalla metropolitana come davanti all'hotel, non c'era una strada giusta per camminare
Così spaventoso
La stanza era pulita e ben attrezzata
Super conveniente
Il personale era molto amichevole
Il servizio del personale dell'hotel è entusiasta e attento, gestire il soggiorno e la partenza è molto efficiente, e la reception è molto professionale per i messaggi locali e le raccomandazioni di ristorazione.La colazione è ricca, buon gusto e buona qualità. In generale, gli hotel, sia viaggi di business che vacanze a casa, possono fornire un'esperienza confortevole, conveniente e di alta qualità
Albergo pulito anche sw un pò vetusto. È possibile lasciare i bagagli in custodia anche dopo il check out. Colazione buona anche se non particolarmente entusiasmante. Personale gentile e disponibile.
Vicino a KAFD. Buffet per colazione consigliato. soggiorno confortevole.
Fantastico
88 recensione
9,4/10
Prezzo da
102 €
per night
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9.4/10
Fantastico
JJINGMon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.
MMOHAMMED ALI IBRAHIMGood and quiet hotel, has good and various breakfast and good internet.
The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.
UUtente ospiteUna splendida esperienza in hotel.
L'hotel è davvero eccellente, con una posizione di prima qualità e molto conveniente. Il livello di servizio è eccezionalmente raffinato e professionale, riflettendo la vera attenzione ai dettagli e al comfort degli ospiti. Tutto superava le aspettative, e l'atmosfera generale era tanto benvenuta quanto lussuosa.
Un posto che vale la pena visitare di nuovo, senza un posto.
Abdulrahman
MMsMelissaDisappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
2203785****Estremamente soddisfatto. Questo è il mio secondo soggiorno. Adoro il servizio cordiale e attento; tutti qui hanno un sorriso felice sul volto. Anche la colazione è abbondante e i dessert abbinati al caffè nero al bar al primo piano sono assolutamente deliziosi. C'è anche un centro commerciale nelle vicinanze.
HH Stefan BrachaI have no words to describe how good this hotel is
Itreally feels like a five star hotel
I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels. 
And this one is easily is in the top 10%
The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc.
The buffet is beyond belief and à la cart menu is extensive and available late into the night
 i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them
The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years
And the location cannot be beat
I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant.
I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything
This is the place to stay if you are in Riyadh
UUtente ospiteWe were just staying overnight as we had a long layover for our flight but the accommodation was perfect for our needs. We'd initially planned to take advantage of the gym and pool but in the end we were too tired so didn't even look at them. The receptionist sorted out our room quickly and we were pleasantly surprised by the size of the room - more a small suite, with a kitchen-diner-lounge, and separate shower room and large bedroom.
Two small bottles of water were provided, so I could make tea without touching the brown water in the taps. We ordered food from Deliveroo - which took ages to arrive but filled the hole. And I was able to log on to my Netflix on the large TV in the lounge to watch a film before bed. The bed was very comfortable and even with the air con switched off the room was a pleasant temperature all night. We were woken at 4am by the call to prayer, which was a very musical if rather earlier than we intended to wake up.
Good shower and ordered breakfast, which was delivered to the room. Breakfast was great, and very substantial only thing missing was some fresh coffee (tea was provided) but I expect that would have been included if I'd thought to ask for it.
All in all great value for a comfortable stay.
DDanielBentleyIt’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.
UUtente ospiteCheck-In/Check-Out:
The check-in and check-out process was very fast, making it a hassle-free experience.
Room:
The room was nice and big, providing plenty of space. The bed was comfortable, ensuring a good night's sleep. The bathroom was nice, though it was a bit inconvenient that a toothbrush was prepared for only one person. Additionally, the room card stopped functioning after one night, requiring a trip to the reception to fix it.
Room Service Food:
The room service food was quite good. The grilled chicken was delicious, but the chicken biryani was just nice, nothing extraordinary.
Breakfast:
Breakfast was excellent! A special mention to Nour, who was very helpful, polite, and friendly. The service provided by Nour was top-notch.
Spa:
The spa is available only for males. We had to go to another place for a female spa, which was inconvenient.
Getting Around:
Getting around was very easy using Uber, making transportation convenient and stress-free.
Overall Experience:
A very satisfying stay with excellent service and comfortable accommodations. Would recommend for a pleasant stay, though the spa facilities could be more inclusive, and the room card issue needs to be addressed.
UUtente ospiteUn ottimo hotel e un ottimo servizio e la posizione dell'hotel vicino a tutto, e grazie al professor Mohammed per la ricezione in un vertice morale e trattamento.
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