L'hotel Coast View si sentiva un po' datato, ma era in generale pulito. La TV non funzionava, ma era immediatamente riparata. Il buffet e il ristorante erano deliziosi, e il personale era molto utile.
Purtroppo, non ho ricevuto una dichiarazione dettagliata del mio pagamento con carta di credito al checkout.
Nonostante molte richieste di posta elettronica da quando sono tornato a casa, non ho ricevuto una dichiarazione dettagliata dell'importo totale, quindi sono confusa con ciò che è stato caricato nella mia stanza e quanto.Può mettere questo messaggio in una posta elettronica il più presto possibile?
Molto buon hotel, il servizio clienti è stato fatto molto bene, mi sono sentito molto soddisfatto con mia moglie. Grazie al Commissario per il servizio in camera per la nostra cura attenta, 10 punti intime!
OVerall a lovely hotel and super nice staff at reception. Rooms are very spacious and nice comfy beds.
Slight communication error when we asked for a tuk tuk and he took us to somewhere we hadn't asked & good job I has my google maps to recognise we were headed to wrong place!
Pool is lovely for a swim and nice to have complimentary drinks at 430pm too with a little snack, the games area upstairs was fun too but just very hot up there.
L'ospitalità era eccellente e il colazione era scontato. Forniscono cibi caldi e è stato il migliore. I diversi tipi di idy’s serviti erano solo fantastici.
L'ufficio di fronte era curato e utile e ha fornito un ambiente molto accogliente. Controllo di mezzanotte è stato veloce ed efficiente . Le camere erano grandi e il letto e la cucina erano di alta qualità . Possiamo dormire entro 5 minuti. L'aria condizionata era pulita e fresca.
La stanza era senza spot e confortevole, e il servizio era eccellente. Il personale mi ha fatto sentire benvenuto per tutta la mia stanza. Il colazione era delizioso con molte opzioni da scegliere. Un posto per rilassarmi, sarei felice di tornare.
A magnificent place, the best service, comfort and care amidst the beauty and grandeur of nature! Thank you so much for having a great time with you. 💜
Location was really good , the roof top view was the showstopper of the property. As we were travelling with an infant we found the staff very helpful with preparing the meals for the baby. Arabian sea view room was excellent.
We booked a pool villa for 1 night and my family relally enjoyed the stay. The pool was well maintained and cleaned before our arrival
The resort has enough activities to keep you engaged and explore
Well recommended for a perfect relax and time to spend with your dear ones
Review of O by Tamara Hotel
Rating: 3.5/5 stars
O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address.
The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment.
The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected.
The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management.
Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard.
Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property.
I remain hopeful that management will address these concerns promptly.
Thats all!!
Ottimo
75 recensione
9,3/10
Prezzo da
59 €
per night
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9.3/10
Ottimo
UUtente ospiteI was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
Aavniki98Review of O by Tamara Hotel
Rating: 3.5/5 stars
O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address.
The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment.
The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected.
The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management.
Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard.
Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property.
I remain hopeful that management will address these concerns promptly.
Thats all!!
UUtente ospiteL'ospitalità era eccellente e il colazione era scontato. Forniscono cibi caldi e è stato il migliore. I diversi tipi di idy’s serviti erano solo fantastici.
L'ufficio di fronte era curato e utile e ha fornito un ambiente molto accogliente. Controllo di mezzanotte è stato veloce ed efficiente . Le camere erano grandi e il letto e la cucina erano di alta qualità . Possiamo dormire entro 5 minuti. L'aria condizionata era pulita e fresca.
UUtente ospiteStavo per una notte all'hotel, ed è stata una grande esperienza. Il personale è gentile e amichevole; sempre disposto a aiutare!
Molto consiglia questo hotel dall'aeroporto.
UUtente ospiteШикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках.
Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов.
UUtente ospiteEverything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
ZZarinaUn soggiorno inoltrabile in un luogo fantastico!
Il nostro soggiorno di 3 notti è stato il più bello di questo bellissimo resort del lago. Dalla nostra arrivo, il personale è andato sopra e oltre per farci sentire benvenuti, così amichevole, utile e genuino alloggio.
Il luogo è assolutamente respiro, e l'atmosfera intera del resort è tranquilla e rilassante. Un luogo perfetto per rilassarsi e rilassarsi.
Le camere erano bellissime, spaziose, senza spot e molto confortevoli, con tutto quello che ci serviva per una pausa perfetta. Il cibo era un'altra attenzione, ogni pasto era delizioso, bellissime e pieno di sapore. Una menzione speciale a Jeeva nel ristorante, che ha reso la nostra esperienza di cena ancora più memorabile con un servizio così attento e caldo, ma tutti i ristoranti erano eccellenti e ogni pasto è stato un piacere. Anju, che è così bello e ancora molto attento, ma devo dire che ogni membro del personale era così piacevole, che ha reso il nostro soggiorno eccezionale.
Non posso raccomandare questa gemma di un posto abbastanza, stiamo già pianificando la nostra prossima visita!
UUtente ospiteAbbiamo avuto un bel soggiorno. Raccomando molto questo hotel e i ristoranti. Soprattutto non perdere il ristorante sul primo piano, dove si può ottenere un grande pasto tradizionale Kerala in una foglia di banana. Il servizio è anche grande.
UUtente ospiteThe room was spacious, clean, and well-maintained. The bed was extremely comfortable, and the amenities provided were top-notch. The staff was courteous and attentive to every need. I also appreciated the quiet atmosphere, perfect for a relaxing stay. Would highly recommend this place to anyone looking for comfort and value
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