Regno Unito: hotel con palestra nella provincia di West Yorkshire

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

This was mine & my daughter’s second visit to the hotel, the first time was excellent on all counts.  This time sadly the breakfast wasn’t very good, the sausages, eggs & hash browns were luke warm & tasted like they had been sat there for quite a while, so we ended up leaving that food.  Also, sadly, the two coffee machines were out of order so we just had to have instant coffee. Our room was lovely & spacious though & the reception staff were nice & friendly.  The hotel is in a good location for walking into the city centre.

Good front office team and very helpful throughout my stay. I accidentally left my suit behind, and I hope they will kindly arrange to send it back, as I have already organised the postage. Overall, a really good team. A special mention to the chef in the kitchen, who clearly enjoys looking after guests and making sure everyone is well fed. Great service and a lovely team.

Ho fatto la prenotazione al 12-07 arrivando a circa 3-15 - 3-30 e avevo richiesto un modulo aggiuntivo ma è stato detto che questo non era possibile perché avevo fatto la prenotazione tardiva e la ricezione non aveva alcun!! Sono cabine forestali e avrei dovuto pensare che si trattasse di una richiesta comune e di un'ulteriore scheda disponibile facilmente. La cabina è stata riscaldata da un riscaldatore elettrico mobile che ha richiesto ore per riscaldare la cabina. Le porte erano chiuse con difficoltà, probabilmente a causa di pitture ripetute, e le maniche di metallo erano dipinte; la porta esterna non si chiuse dall'interno. Non c'era posto dove stare in cabina, non c'era superficie libera per impostare le cose come l'unica superficie adatto, un desk, aveva una TV in piedi liberi su di essa; c'era un guardaroba, ma si scioglieva disgustosa. Il cibo era buono, ma il servizio era lento perché il ristorante sembrava sottoscritto con il barista di te che aiutava come cameriere. La struttura è bella e il personale è molto piacevole.

The hotel itself was excellent and well appointed for our purposes. I would definitely book to stay again. Particularly convenient for Temple Newsam park where we were attending Slam Dunk festival, and for M1 access. The only issue was checking in, where the hotel only had one room listed under the booking reference although all my paperwork confirmed I had booked and paid for two. On a full weekend, it was disconcerting. After a lot of head scratching, they noted there was another room booking made 1 minute after the one they could find, that didn't have a name attached. Not sure if this was an issue with trip.com or Ramada systems, but it did cause inconvenience and stress to both us and the staff trying to check us in. Perhaps this issue could be looked at please?

A comfortable stay in quiet, clean and well resourced rooms. The hotel is located near the train station and in walking distance to all city centre locations. Stayed multiple times and always happy to return.

We arrived by train so it was crucial that it was literally a few minutes walk from the railway station and it was in the city centre which was ideal for us. Gino D'Acampo restaurant was good quality at reasonable price. Room was spacious and quiet. It had a safe, large TV, tea/coffee, refrigerator, walk in shower (no climbing over a bath) Minimal contact with staff but where we did interact they were pleasant, polite and helpful.

L'hotel è in una posizione molto conveniente, e la camera era comoda. Ho prenotato una camera di Re con vista sulla città, che era annunciata come situata sul 6o o 7o piano. Tuttavia, non è stato il caso quando sono arrivato. Anche se questo non mi ha disturbato, penso che l'elenco avrebbe dovuto rendere più chiaro per evitare confusione. Il personale era in generale a posto, ma il servizio clienti era un po'inconsistente a volte.

Lovely overnight stay at Queens for a concert in the city. Location is ideal (attached to the train station). Excellent, friendly staff. Did online check in before arrival which made it quick and simple to collect key card from the reception. The room was spacious and clean with everything you’d need. Limited noise from outside even though the hotel is slap bang in the city centre. Would stay again.

Il più amichevole benvenuto e check-out in qualsiasi hotel nel Regno Unito. Posizionare la scena per un buon soggiorno dopo un lungo viaggio. Molto comodo camera, grande servizio in tutto il mondo.