The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities.
The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food.
The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating.
The hotel has a 4* rating on Trip.com and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although Trip.com has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.
When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on Trip.com were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.
Il soggiorno al Tokatoka è stato buono ma può essere migliore. Ha punti positivi in quanto è più vicino all'aeroporto. Tutto il personale era gentile e sempre sorridente e ci ha dato un caloroso benvenuto.
Gli aspetti negativi direi che la stanza in cui ho effettuato il check-in aveva alcune cose che non andavano. La TV non funzionava correttamente. L'aria condizionata perdeva acqua all'interno e soprattutto il telefono fornito non funzionava affatto, quindi potevo persino chiamare la reception se avessi avuto bisogno di qualcosa. Quindi sono dovuto andare alla reception alcune volte quando avevo bisogno di qualcosa.
La posizione è vicino al porto di Denarau, la barca è molto conveniente e l'ambiente dell'hotel è buono, ma la suite ha una suite accogliente, l'altra stanza è troppo piccola, e l'aria condizionata suona molto bene, e la barca può chiudere l'aria condizionata.
A good place close to town and the airport. The meals are nice but can get boring after a few days, however there are a number of restaurants and a supermarket near by. A great place to join tours to enjoy Fiji’s cultural experiences. There are also council buses at the door that can take you to other towns and markets near by.
Era oltre le mie aspettative, la cucina e la lavatrice erano davvero buoni, l'unico sfondo era la televisione e la copertura olimpica spesso congelata, c'era WiFi ma ho avuto una scheda sim e un piano settimanale che era sufficiente, centro shopping a piedi e tutto vicino a molto bello
The hotel is in the close proximity of the Nadi airport. It takes about 5 mins for you to walk to the hotel from the airport, super convenient especially when you rush to the airport. However, the hotel do provide shuttle bus service to the airport. The restaurant is nice with live singer while you’re enjoying your meal. Room, bathroom and other facilities etc. are clean and tidy.
Overall, it’s a pleasure to stay! 👍😅
I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
Anche se la stanza è un po'sentile, le strutture sono molto complete, il vento è anche molto comodo. L'ambiente esterno dell'hotel è molto buono, la superficie verde e la piscina sono molto grandi, molto adatto per portare i bambini a giocare. Molti stranieri giocano con i bambini lì. Il ristorante dell'hotel è molto buono, Ci sono molti tipi di colazione, c'è un negozio di tessuti nella sala. Sono sicuro che ci siano due in Judy. Il personale dell'hotel è anche molto amichevole, bula ~ a sinistra bula ~ a destra, molto interessante, e questo hotel è il migliore per vedere il tramonto nella zona portuaria. È in direzione occidentale, il tramonto è molto bello, vale molto la pena vivere come un hotel che si muove all'estero!
Molto buono
117 recensione
8.8/10
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7.699.287 VND
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7.9/10
Buono
DDr. Justin HattThe staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food.
The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating.
The hotel has a 4* rating on Trip.com and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although Trip.com has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.
When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on Trip.com were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.
UUtente ospiteBeh, il personale e il personale sono tutti molto accomodanti. Persone adorabili, disponibili e che si impegnano al massimo. Cordiali e fanno del loro meglio. Le camere sono datate e necessitano di manutenzione, erano mezze vuote, quindi è il momento perfetto per sistemare una stanza alla volta. Il letto è stato girato da un lato al centro della stanza. Bella vista, ma ora non ci sono più PowerPoint per caricare i telefoni ecc. L'interruttore della luce ti costringe ad alzarti dal letto per spegnerla dalla porta d'ingresso. La configurazione è fuori controllo. Devono essere sistemati al più presto. Niente portarotolo. Solo dei fori per viti dove era originariamente. Dopo essermi lamentato, ne hanno montato uno. Il soffione della doccia ha dovuto essere spostato per bagnarsi. Ci sono branchi di cani che frequentano il retro del resort. La mia prima notte sono arrivato a mezzanotte. I cani hanno guaito e abbaiato fino alle 2 del mattino, da quello che so, perché finalmente mi sono addormentato. Gliel'ho detto. Sembrava che alcuni dipendenti li avessero cacciati via per qualche notte. Ma ci sono state altre due notti in cui l'abbaiare è ricominciato. Quindi 3 notti su 6. La colazione era buona. Ma niente pancetta 3 giorni su 6. Non acceso. Il tasso di cambio era pessimo. 1 a 1,30 dollari delle Fiji. In realtà sono andato al resort più avanti sulla strada 1 a 1,42, il taxi per l'hotel era 30 dollari delle Fiji più caro del resto. Per esempio, sono andato al Ghecko Resort per cena. Ho prenotato un taxi andata e ritorno per le Fiji a 60 dollari. L'hotel ne voleva 100. Ho bisogno di un profitto ma non sono molto accomodanti con gli ospiti. Ho prenotato fuori da tutti i trasporti. La cena era buona e varia. Ma sono uscito poche volte. Cucina migliore all'aperto. Niente Wi-Fi nelle camere o nel resort a meno che non si vada alla reception. Un grande dramma. Ho sentito molte persone dire che è ridicolo e hanno fatto il check-out prima. Una coppia ha prenotato. Sono andato nella loro stanza. Ho chiesto alla reception dov'è il Wi-Fi. Mi hanno detto che è disponibile solo qui alla reception. Hanno detto di fare il check-out ora. Andiamo altrove. Potrebbe essere un bel resort. Il personale è tutto lì. La zona e la posizione sono buone. Ho solo bisogno che la direzione si prepari. Prima di tutto, il Wi-Fi è immediato e poi la manutenzione delle camere.
UUtente ospiteQuite happy with my stay, Doubletree is ideal for a solo retreat in a quiet place or for family, you’ll find both peace and leisure activities for families. Excellent service and helpful staff, I stayed 2 nights and enjoyed it, the staff accommodated me with early checkout and late breakfast.
AacacacIl hotel è un hotel moderno e moderno, circondato da lagoon, ma è triste che non ci sia una spiaggia da godere.
*camera- è piccola ma hanno tutto quello che abbiamo bisogno e le strutture sono abbastanza buone e ci portano abbastanza tè e caffè durante il nostro soggiorno. Mantengono una stanza abbastanza pulita, così è stato molto confortevole rimanere qui. È anche un nuovo e buon design!
* la scelta di cibo di varietà che si può godere di tutto! Anche hanno bevuto Mimosa e non si annoia mai con cibo bello e delizioso che si preparano!
*facility- it’s quite big so to reach the infinite pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. E anche se questo hotel è grande ma infinità piscina è molto piccolo e ogni seggio è troppo vicino l'uno all'altro, mi sentivo un colpo congestionato e non mi sentivo così rilassato essere lì. Ma l'ambiente è bello vediamo montagne e oceani. La vista della laguna blu dalla nostra stanza era anche bella!
*Stuffs- scusate di confrontarsi con altri hotel, ma alcune delle cose non sono così amiche come altre cose che abbiamo incontrato in altri hotel. Alcuni sono carini, ma mi sono sentito così stanca di aiutarci. Ma il conducente che ci ha aiutato a salire all'aeroporto, era molto amichevole e bello, possiamo vedere che è disposto a aiutarci e a renderci comodi fino alla fine del nostro viaggio! Grazie Mafia! ( scusa non è sicuro di scrivere ) E la signora della ricetta era molto attenta quando abbiamo controllato in-Sweta, era disposta a preparare una stanza per noi anche quando siamo arrivati un po' prima dell'ora di check-in, grazie!
UUtente ospiteIl soggiorno al Tokatoka è stato buono ma può essere migliore. Ha punti positivi in quanto è più vicino all'aeroporto. Tutto il personale era gentile e sempre sorridente e ci ha dato un caloroso benvenuto.
Gli aspetti negativi direi che la stanza in cui ho effettuato il check-in aveva alcune cose che non andavano. La TV non funzionava correttamente. L'aria condizionata perdeva acqua all'interno e soprattutto il telefono fornito non funzionava affatto, quindi potevo persino chiamare la reception se avessi avuto bisogno di qualcosa. Quindi sono dovuto andare alla reception alcune volte quando avevo bisogno di qualcosa.
AAndyTraveling with family (2 adults + 3 kids) from USA. We had a great time there. Kids absolutely the pools/beach/soccer field/the grill/pizza restaurant by the pool. Very quiet, peaceful and beautiful. We have been to Tahiti before and found this Marriott Momi Bay is even more relaxing, romantic, and picturesque than Tahiti. But there are also some pros: 1) the location is in the middle of nowhere (though no so far from Nadi). So once you are there, you will be pretty much stuck there; 2) food at the main restaurant is just average. They have an Asian food section for breakfast/dinner buffet, but quite a joke (to our standards, as Chinese Americans). The fish bar is awesome but requires a bit of walking/buggy ride; 3) snorkeling wise, the fish is not as colorful as in Tahiti, but is still very good; and 4) the layout of our room (2 beds by the pond) is not so much different from an upscale city business hotel.
Overall, if you are just looking for a relaxing time in a resort, this would absolutely be great place. But if you are looking for a new cultural/food/city adventure, this would not be the right place.
Pppzz9Il check-in in hotel è stato molto piacevole, il ragazzo che ha fatto il check-in alla reception è stato molto paziente e premuroso, non capivamo la lingua, quindi ha potuto tradurre tramite il suo cellulare, il che è stato davvero fantastico. Anche il servizio di ristorazione dell'hotel è molto soddisfacente, ogni cameriere è WeChat e non pretenzioso. L'hotel ha una bellissima vista lungo la costa, puoi vedere il cielo al tramonto e di notte ci sono spettacoli locali. Tutto sommato, è stata una buona esperienza.
UUtente ospiteReception comes with a warm welcome, then the real thing started.
Finding a room with Aircond took 1 hour.
In an area with no taxi, reception often mark up $10 for calling one for you.
No food or store around, hotel food close at 6pm.
There is thief trying to get in and knock on doors from 8pm to 1am. They are led by security to check if no one then open the door to search for valuables.
Reception and a strong guy knock on the door at 1am and told me to pay again by cash because my previous payment card denied. I show them my credit debit record, and refused to be rip off.
There is bed bugs and cockroach in the room as well as on the bed.
Water from tab is yellow.
Given 2 small soap, no shampoo, no others
I would suggest to take something with free airport pick up. Never recommend this hotel as it’s a rip off.
UUtente ospiteI had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why.
While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.
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