Hotel a {{star}} a Riau, ({{countryName}})

Good hotel with good location but old and needed renovation. Requested a non-smoking room for two nights but didn't get one in the first night while suffering from a bad flu. A neutral experience overall and hopefully it gets renovated to boost experience

Questo è l'hotel che ho soggiornato quando ho viaggiato in affari a Pekanbaru. Il cibo è buono, hanno rinnovato il lobby.

Travel as family, however only 2 towels are provided. Live music on weekend can be loud amd goes all the way till midnight.

La posizione strategica dell'hotel, a pochi passi dal centro della città, rende molto conveniente andare intorno. Il personale dell'hotel è stato molto amichevole e utile durante la mia visita. Forniscono un servizio eccellente, sempre pronto ad aiutare con un sorriso sul loro viso. La stanza che ho soggiornato era pulita e confortevole, dotata di tutte le strutture di cui avevo bisogno. Le strutture dell'hotel meritano anche un inchino. Il loro centro di piscina e fitness mi ha assicurato di rimanere attiva durante il mio soggiorno. Anche il colazione nel ristorante dell'hotel è stato eccellente, con una vasta scelta di delizioso cibo 💯💯

Keren Rekomended Mau ulang Nqgih Bersih Keren Keren Keren Gaassskeeeun

Hotel pulito e confortevole, posizione dell'hotel è molto strategica e idoneo per stare con la famiglia.

Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.

Ada denda keterlambatan dr hotel kalo cek out lebih dr jam 12 siang…Tanpa ada pemberitahuan ttg itu seb pas cek in,,,dan yg FO nya pas jam 11 jg tidak memberitahukan batas jam cek out kalo ada denda 100rb per jam….bygan saya ambil 2 kamar lagi😠😩😫

The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.

kebersihan kamar ok  Area mushola butuh dperhatikan Pelayanannya sgt perlu ditingkatkan lg Apa tampang kami mencurigakan ya..😬 Kami memesan 3 KT total 4 dewasa, 5 bocil. pelayanan di Pool, resto, resepsionis terkesan takut tdk dbayar pdhal kita ada deposit 300rb utk Kunci..  Dkolam mau masuk d interogasi dlu Pinjem handuk pool buat bocil abis renang ke kamar keberatan n dcurigai Sarapan lama refillnya, kita jg g keberatn da tambahan biaya utk 2 bocil cwe TK n kelas 1 SD. Pegawainya kami lihat jg sekelas SPv ikutn nongkrong sarapan, mmg sdh lebih jam 10 pagi Proses check out agak lama..  saya jarang bnget check out dg menunggu.. bisanya ksi kunci ke reseption lgsg bis cuzz  Ok mcoba maklum mungkin kami saja yg tdk terbiasa krn hampir g pernah merasakan pelayanan d surabaya & malang spt ni