Hotel a 4 stelle in Heilongjiang, Cina

La ospitezia del personale era molto buona ... Il tempo era freddo, ma avevano cuore caldo che ci salutava ogni volta che entrammo o uscimmo. non parliamo cinese e Zhu ci ha sempre accolto e ci ha aiutato quando abbiamo avuto domande. E la posizione dell'hotel è magnifica. È possibile camminare intorno alla St Zhongyang o andare in qualsiasi parte di Harbin con facilità.Le camere sono grandi, pulite e con letti confortevoli.

Rooms are clean. Location is great, walking distance to most attractions nearby.Staffs are friendly. Breakfast has a lot of variety. My dad left a pants in the hotel, they are very helpful, helped to courier over. Many thanks.

Xin Yuhang, il dipendente che lavora all'Hotel Sun Castle Resort è molto bello, utile e amichevole, ci aiuta con le difficoltà che abbiamo avuto durante il nostro soggiorno. A causa delle barriere linguistiche, era paziente nel tradurla a noi e nonostante la folla che lo ha fatto entrare e fare impegnativo, si occupava di una per l'altra con classe, professionalità e aiuto di ogni persona. La mia ragazza e io abbiamo goduto il nostro soggiorno in questo hotel e vacanza a Harbin. Grazie mille per aver fatto del nostro soggiorno una grande. Lo apprezzeremo 10/10

Hotel was on the central street! Super convenient to head down to walk the street. It's also accessible via subway, but is a bit of walk. However the walk passes by a beautiful park so I think that's ok! Room size is alright, couldn't not open 2 lugagges fully flat on the floor but we could deal with it. Room is clean, the shower shampoo and soaps smelt great. Receptionist is helpful! Will book here again :)

An Outstanding Stay with Exceptional, 5-Star Service! We thoroughly enjoyed our stay at the Holiday Inn Qunli. Arriving in Harbin at 4:00 PM and catching a noon flight out, we found the hotel's location incredibly convenient—only about 35 minutes to the airport and a similar or shorter commute into the main town. From the moment we arrived, the experience was seamless. The lobby was peaceful and check-in was a breeze. The reception staff were wonderfully helpful, recommending great dinner spots and even proactively offering us an umbrella (for a small deposit) when the weather looked threatening. Our room and the corridor were remarkably spacious. The room layout was excellent, allowing us to fully open our massive luggage while still leaving plenty of comfortable living space. More importantly, the bed was extremely comfortable, ensuring a great night's sleep. While the breakfast spread wasn't massive, everything was delicious and more than sufficient. What truly set it apart, however, was the outstanding service. I want to give a special compliment to waitresses 宫艳荣 and 宋丽梅, who kindly stepped in to help me juice carrots and heat up pastries when I was fumbling at the station. Chef 朱峰 was also fantastic, giving me custom options for my eggs while seamlessly juggling both the noodle and egg stations. I also had the pleasure of chatting with the restaurant manager, Michael Yu, who was incredibly friendly and shared fascinating insights about life in Harbin—the kind of local perspective you just can't find online, which truly enriched our holiday. I travel extensively and rarely experience this level of genuine hospitality, even in 5-star hotels. Kudos to the entire team! (Though I should note I went down for breakfast early, so it was pleasantly quiet). For leisure, we took a lovely 30-minute walk to the Qunli Waitan Ecology Wetland. It’s truly impressive how the government has preserved such beautiful greenery for residents and visitors to enjoy. My only regret is that we couldn't stay longer. It was a wonderful experience overall, and we will definitely be back!

Grande spaziosa camera vicino a Zhongyang Da Jie (Centro Street).È anche vicino al bus aereo n. 3 dall'aeroporto. A l'aeroporto la stessa posizione in opposto strada. La stanza è abbastanza calda (controllabile) nonostante il -20 gradi Celsius. Il personale è molto attento, e mi ha visto il viso tagliato dalla rasatura, che mi ha dato tessuto e bastone con iodio. Se si intende ordinare la consegna con Alipay mini widget usato, non richiede il numero locale. L'hotel utilizza un robot per consegnare alla vostra stanza! Interessante! La stazione di metro sulla linea 2 è a poche strade e vi porta alla stazione di metro sulla stessa linea - evento del mondo della neve e del ghiaccio. E' a poche strade lontano da famosi monumenti come la Chiesa di St. Sophia e vicino a quella è la popolare kläd-家 dove vende vestiti invernali molto conveniente e buoni! Grazie per l'ospitalità!

Hotel is about 8-10min walk from the bus drop off area. Staff were polite, attended to my request promptly. We booked the family room which can accommodate 7 of us, however there were only 2 towels plus 2 disposable towels provided in the room. The hotel staff provided us with more towels upon request. The room was clean and tidy. There were 2 double beds which fit 4 of us, while another tatami bed barely fit the other 3 of us (wished it was bigger tatami), but it is just for one night, so it was alright. The room equipped with a big window which facing the Main Street, which is a plus point, great morning and night view of snow town from the view! Breakfast was great! A lot of variety and it was delicious. The hotel even gave us free frozen foods as supper. There were free 泼水成冰 activities provided by the hotel too. Overall the stay was great.

We had an amazing stay here. The place was clean and comfortable, and even though it was freezing outside, the room was cosy and just the right amount of toasty. Xiao Wang was so friendly and helpful during our stay too. She arranged a pick up for us from the train station when we arrived and guided us throughout our stay. We mainly went to ski and Xiao Wang gave solid recommendations on where to ski, helped us to secure tickets and even arranged for transportation to and fro the ski venue. Food-wise, there is a restaurant in the basement of the hotel which was convenient for us to have our meals at. I would strongly recommend this place!

La mia stanza puzzava di sigarette, nonostante fosse un piano non fumatori. Il personale delle pulizie ha cambiato lenzuola e cuscini come richiesto. I gestori sono stati molto disponibili, un uomo mi ha aiutato a portare la mia borsa della spesa e a mandarla in camera quando mi ha incontrato al piano principale. Vorrei fare i complimenti alla signora Amy Xu che mi ha aiutato a prenotare un taxi, dato che non ho una scheda telefonica locale. Le sono grato per il suo aiuto.

So, from the day that I booked, this, I was issued a concierge who contacted me through the application called WeChat. We communicated quite a bit he checked on me daily all the way up to the day of our trip and he actually took the bus to meet us at the gate. This gentleman took care of us the whole time we were there in the service was excellent. If I had to complain about something, it would be the language barrier.  Prepare yourself to spend some extra money because all the rides and everything inside of Snowtown cost additional money but your concierge that’s provided by the hotel can help you choose what activities you want to do.  So this hotel is located inside China Snowtown. The best way to get there from Harbin is to take the train to Yabuli and then hire a driver to the snowtown. From there you will have to buy a ticket to snowtown and get on a very short bus ride to the main area.