Hotel a 5 stelle in Comune di Càttaro, Montenegro

The service was excellent. The front desk guy helped us extend our check-out time for free and arranged a car for us to Budva. Ordering food from the hotel restaurant was also very convenient—the meals were delivered to our room, so we could enjoy delicious food while admiring the view from the balcony. Overall, the experience was great! Except for the slightly poor soundproofing of the room, everything was perfect. Highly recommended!

The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away. Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason. Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice... As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.

L'hotel è molto soddisfatto, la stanza è pulita e calda. È possibile godere di una bella vista marina sul balcone. Il personale di servizio è particolarmente entusiasta di accoglienza. L'atteggiamento è molto amichevole. Il tipo di colazione è molto diverso. Sono molto felice di vivere per giorni. Si consiglia di vivere anche amici ～

Превосходный отель. Небольшой и уютный. Потрясающий вид на залив, каждый день можно наблюдать как заходят лайнеры. Завтраки отличные. Удобные кровати. Персонал гостеприимный.

The hotel I stayed at was a small, cozy, and clean place by the sea. The staff were friendly and welcoming, making me feel right at home. Everything went smoothly and perfectly. If I have the chance in the future, I would definitely stay here again!