Hotel a 5 stelle in Prefettura di Nara, Giappone

A question to think about, ‘What makes a hotel a luxury one?’ To me, it’s luxury because of the hospitality of the staff, quality of the property and the food they provided totally exceed travellers’ expectations, and as a result, we would love to pay more for the experience. Some staff really tried their very best to help me during my stay while some just didn’t. Upon arrival, I tried to communicate with the staff that I’d like to cancel my third night’s dinner because of the change of my plan. At first, I booked six meals in total and I’d only want to cancel one dinner and they said I needed to pay 100% for the cancelled meal because they have already bought the ingredients. Okay, I tried to understand that because they had already taken away my credit card and there’s nothing I could do about that and I thought it must be a very nice meal and that’s why they insisted that. Disappointingly, the portion was so small and paying the same amount of money I could get so much better food in 虹夕諾雅 or any other five star onsen hotels in Japan. As a result, I went to bed feeling hungry and eating the snacks I bought for myself :( The food portions are like a bento instead of a proper meal. ) Also, the Western style breakfast was so overpriced and the avocado in the omelette was not fresh at all. One more thing to note is that the complimentary champagne service they provided to their guests. It’s a nice experience but maybe I’m just a lady travelling alone and I couldn’t speak Japanese at all, the waitress didn’t serve me the same way as she served other people in the cafe. When all of them got two glasses of free drinks, one cocktail and one champagne, she only gave me one champagne and didn’t offer me the cocktail. And the day after, there was a nice staff who served me properly and I finally realized that I am entitled to two drinks. (Sigh)The experience was like buying a Chanel bag. The bag was pricey but the chain of the bag just suddenly fall apart while you are using it for the very first time. My advice is: Don’t use their catering services especially for the in-room dining plan. There are so many better choices out there in the city. The room and the service of the staff are great tho.

Very smart modern and luxurious accommodation. Didn't have time to use all the facilities but everything looked very well maintained. Good air conditioning and very quiet, and the breakfast is delicious.

This is a great option if you want a budget option that is still reasonably comfortable and clean. You get a physical key as the room key and there and then you know that it is a dated hotel. And that also means anyone can access the hotel room floors, and thankfully, there was no security issues throughout our stay. Besides that, the hotel room amenities are acceptable and we enjoyed using the bathroom supplies very much. We booked the Large Twin Room which also means our bath area and toilet are in separate rooms, which is great. The bathroom has the traditional bath house concept with the stool and low mirror, which made our bath time fun for the kids and interesting for adults. We like that fresh towels were provided daily even if we put the Do Not Disturb sign on the door knob. Housekeeping would leave the items in a plastic bag outside your door, including bottles of mineral water. Yes, bottled water is provided for free here, which is perfect. The hotel staff were very friendly. Lifts were spacious and worked perfectly. There were no bugs in the room. Our non-smoking room also smelled fine - no odd or bad smell/odour. The location is also easy for taxi drivers to find. There's also a Family Mart and 7-11 less than 5 minutes away. While you're there, check out Yakinikukotora, just 5 minutes away - a great place to go for dinners and suppers; I believe they close at 3am. All in all, it was a pleasant stay.

Un hotel pieno di storia, come è stato il luogo scelto per eventi importanti a Nara. Molte celebrità sono rimaste in questo hotel, tra cui Albert Einstein. Provato il rice layer nella casa di tè che è molto buona tg alcuni potrebbe non trovarlo abbastanza forte. La vicinanza è bella. È a una distanza di marcia dal famoso parco Nara. La stanza è spaziale. Il servizio di autobus per Nara stazione è eccellente. Molto utile personale. Un piacevole soggiorno in effetti!

This has been one of the best if not THE best experience I have ever had in a Japanese hotel. We stayed in Nara for 2 days. The hotel has only a few rooms and quietly located within walking distance of the Kasuga Taisha. The room we had faces the forest on one side and a beautiful path on the other, and it was super large. It might not be as noticeable as others near the train station, but it’s a must try if you plan to stay in Nara for an extended period, which in its own rightis definitely worth it.

I book this hotel assuming its nara, but its actually almost an hour train from nara deer park and temple. It cost almost 1000 yen using train just to arrive to this hotel. But the hotel provide amazing service which include free flow alcohol from 21-23pm and also huge onsen bath. I choose tatami room for the experience but not really to my liking because the room looks very old especially the bathroom.

Parla del servizio, è solo un po'di tempo libero. Quando si prenota una camera, si può scegliere una sala amministrativa. Sarà più costoso di altre camere, ma considerando che ci useremo occasionalmente la sala amministrativa, la sala amministrativa ha una pausa e una colazione, ma la colazione è molto semplice, perché la tariffa della camera è precoce, Non mi aspettavo che fosse stato detto che doveva essere speso un altro denaro per colazione. Chiedendo ai clienti di Trip.com di servirli non sapevano le regole dell'hotel. Il diritto di interpretazione dell'hotel è che deve usare la colazione nella sala amministrativa. Non si può godere di un loro colazione. L'atteggiamento è molto duro e devastato, ma è stato detto che può essere, quando si ferma, L'hotel si scusa per aver spiegato male, non ha spiegato chiaramente con Trip.com. Se non hai una comunicazione chiara, dovresti lasciare che i turisti si sbagliano? Il più interessante è che due amministratori giapponesi sono fermamente fermi a non permettere la colazione con uno stagista taiwanese, e abbiamo rinunciato al colazione per aver preso l'aereo quel giorno. Le scuse dell'hotel non sono sincere, sembra che tutto il diritto di interpretazione sia all'hotel, e non possano essere prese in alcun modo. Inoltre, la procedura di soggiorno è super lunga. Tre camere hanno fatto quindici minuti. Alcuni servizi sembrano buoni, in realtà, molti residui sono complicati! La gestione non corrisponde al nome dell'hotel!Questa è la peggiore esperienza di alloggio.