Hotel a 5 stelle in Sumatra Settentrionale, Indonesia

Grand City Hall Medan is a genuinely impressive hotel and one of the better luxury stays in Medan. From the moment you arrive, you can immediately tell that this is a true five-star property. The lobby is constantly busy and lively, yet everything feels organised and well controlled. Despite the number of guests coming and going, the hotel maintains a polished and professional atmosphere. The room was excellent and easily one of the highlights of the stay. It was spacious, comfortable, and well maintained. Having access to the indoor pool added an extra touch of luxury and made the experience feel even more premium. The amenities provided were of good quality and reflected the hotel’s upscale positioning. The facilities are another strong point. The swimming pool is spacious and inviting, while the gym is large, well-equipped, and has everything needed for a proper workout. The hotel’s location is also fantastic, with plenty of restaurants, cafes, and places of interest within walking distance, making it convenient for both leisure and business travellers. Breakfast offers a very large selection of dishes, with plenty of local and international options available. While the variety is impressive, the taste of most items was simply decent rather than exceptional. There is certainly something for everyone, but the food itself doesn’t quite reach the same high standard as the rest of the hotel experience. Unfortunately, we experienced an accident during breakfast service. To the hotel’s credit, the staff handled the immediate situation quite well. We were promptly moved to another table and complimentary coffees were provided, which was appreciated. However, it felt like the incident should have been escalated further to management, where a more meaningful service recovery could have been considered. That said, the incident did not significantly affect our overall impression of the hotel. The quality of the rooms, facilities, and overall experience still stood out. Grand City Hall Medan delivers the comfort, amenities, and level of service expected from a five-star property, and it remains a hotel that I would happily recommend to anyone visiting Medan.

La camera iniziale era al livello 9, ma dal fine settimana tutti i tipi di camera sono completamente libri. Mi fa sentire l'odore di fumare residui, chiedendo un fresco d'aria. La mattina dopo chiedete di cambiare la stanza e ottenere il livello 7 che è decente, ma entrambe le stanze non includono con una TV intelligente per me per una conferenza per incontri di business. Comunque il mio consiglio è prenotazione dovrebbe aggiungere una nota per la richiesta di non fumare

Abbiamo avuto 2 notti lontano da qui, fantastico soggiorno 💕💕💕💕💕!!! Colazione fantastica! Spiaggia è una splendida vista, le strutture sono di alto nodo! Ho avuto molte belle foto qui nella zona dell'hotel. Tutti gli angoli sono favolosi fotospot !!

IT'S JUST FANTABULOUS EXPERIENCE STAY IN THE PROPERTY HONESTLY. LOCATION JUST BEYOND IMAGINABLE DISTANCE AS WELL AS EASY ACCES TO THE CITY. ROOMS ARE COMFORTABLE TO STAY AS WELL AS FRONT DESK AND HOUSEKEEPING HOSPITALITY. GOOD MANNER WELL TRAINED STAFFS. FANTASTIC BREAKFAST HAS BEEN SERVED. HAPPY STAY IN THIS HOTEL TQS AND REGARDS

Good hotel kids friendly and service is good. Safe area and convenien