Ningxia, Cina: hotel familiari

The bathroom had state of the art facilities. The room was comfortable and well designed. Having a translucent window worked well for me as the room was quiet. The front office and housekeeping staff were competent and polite. Location is superb. It's on the corner of the Gulou Pedestrian Mall and Xinhua Road. Only the tinu lobby is on the ground floor and the exact entry is not evident. Look for the overhead crossing, the escalators and the Sony shop. There are many places to eat: on the mall, off the mall and all the small lanes.

Vantaggi: Vicinissimo alla fermata dell'autobus per l'aeroporto, tutti i servizi circostanti, c'è un mercato mattutino al mattino ed è molto comodo fare colazione. L'igiene della stanza è OK Svantaggi: L'odore di sigarette era troppo forte. Ho fatto il check-in in una stanza e appena sono entrato ho sentito odore di sigarette. In seguito ho cambiato stanza. All'inizio andava bene, ma dopo un po' l'odore di sigarette ha iniziato a diffondersi. L'odore di sigarette è stato assorbito dal tappeto e da vari tessuti. Era già tardi e non volevo preoccuparmene. L'ho sopportato per una notte e ho cambiato hotel il giorno dopo.

This hotel is perfect . I love it The rooms are super cozy and staff are very service minded . Surroundings is very beautiful & quiet and in evening can enjoy the scenery in the cultural city Nearby is coco park ( mall ) and otherwise it’s easy get a didi from the road .

酒店藏於綠蔭間的庭院式建築別具韻味，推窗可見曲徑通幽的園林景緻，房間寬敞整潔，露台觀湖景的設計更添愜意。客房衞生細緻入微，從床鋪到衞浴都毫無瑕疵，康體中心的泳池與小童樂園也讓家庭出行倍感便利。 最暖心的是前台張文耀先生的服務。辦理入住時他主動提前安排好房間，細緻講解停車券領取方式，還手繪了周邊景點路線圖。得知我有長者同行，立刻協調到低樓層客房，後續諮詢餐飲推薦時，更是精準推薦了能嚐到寧夏特色燒烤的湖畔餐廳。全程響應迅速，專業又熱忱，讓旅途格外舒心。從環境到服務都無可挑剔，下次來銀川一定再住這裏。

La camera familiare è così spaziosa e bella con spazzolino e tema di calcio. È prezioso per soldi, con i servizi impeccabili forniti dalle signore del front office. Sono così pazienti a rispondere alle nostre domande e ci hanno anche aiutato a prenotare tour locale. La posizione è fantastica con la zona di shopping della torre di tamburo sul mercato sinistro e di notte sul mercato destro, tutte a passeggiate. Certamente prenoterò questo hotel di nuovo quando torno. Grazie, signore, per essere così grazioso e sorridente tutto il tempo! 😊😇

Amazing decision to go to Yinchuan for Dragon Boat Festival since it has the best weather and the cleanest city in China. Kempinski in this city is one of the best. The hotel is in the middle of the city, so there are multiple destinations to tour. For my trip, I did not go to the sand dune area. I focused on the ride share to the touristy movie film park snd neighboring theme town. The hotel is also near the growing 801 Creative Park, Night Market, and just a walk from the Ningxia Museum. So many more local and traditional spots. Bring an extra shopping bag. The hotel has a great view of their master plan development, delicious food options from the cafe to the German restaurant, and coffee/tea lobby lounge. The staff is bilingual and the grounds are immaculately clean. Sleeping and facilities really comfortable. Nicest locals all around. Thank you for a great stay.

推薦天際酒店（銀川高鐵站店）！最滿意的就是衞生管理，房間乾淨無異味，每日保潔服務很到位，換毛巾、補飲用水、添補洗漱用品，每一項都做得很細緻，住得特別舒心。原本計劃住兩天，體驗後發現地理位置優越，出門便捷不説，周邊餐飲選擇超多，吃飯特別方便，當即決定多住一天。而且工作人員服務態度熱情，溝通起來很順暢，整體體驗感拉滿！

Very good hotel. Unfortunately, no one in this hotel can speak English and therefore the stay was a bit difficult for me. My credit card did not work due to the reader of the hotel. I had to withdraw cash and then pay the deposit in cash. Finally, the stay was a big disappointment that the Sheraton brand should stand for a different kind of service than what I received there. I don't think I will ever stay at this hotel again.

《乾淨衞生評價》 總體評價： 乾淨衞生狀況良好，但仍有提升空間。 優點： 1. 環境整潔： 地面、牆面、桌面等表面無明顯污漬、灰塵。 2. 空氣清新： 無明顯異味，通風良好。 3. 垃圾處理及時： 垃圾桶內垃圾未滿溢，周邊無散落垃圾。 4. 消毒措施到位： 公共區域（如衞生間、電梯按鈕等）有定期消毒記錄。 5. 員工衞生意識強： 員工着裝整潔，佩戴口罩等防護用品。

Beautiful hotel in a great location. Breakfast buffet was wonderful. Frank was so attentive to our needs and always checked that we had enough food and drinks. Erica and Jiselle at the Front Desk were especially helpful with checkout. The rooms were very hot (30 degrees Celsius) and the hotel staff tried their best to fix but it but because it is centrally controlled and they said they couldn’t do anything about it. They offered to switch to a slightly cooler room but there weren’t two rooms together. Everything else was great. The pool and pool staff were fantastic. The hotel is walking distance from the Ningxia Museum, som beautiful parks, and a nice shopping mall and restaurants.