India: hotel con servizio colazione nella provincia di Tamil Nadu

I would definitely return here. Overall, very good value for money.   The breakfast daily and the staff were truly exceptional.  The room was good, everything worked and in-room dining that is 24/7, was excellent.  We arrived at 2am and the food, at that time, for famished travellers was truly appreciated. Thank you Holiday Inn.  You have excellent staff and hope you are valuing them.  Staff farewelled us on our last day!!   I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.

It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.

È stato un piacevole soggiorno I. Chennai , buona posizione , il personale è supportivo e amichevole , molti negozi e intrattenimento vicino , In generale , un hotel molto buono a un prezzo ragionevole .

Favoloso, si trova su una collina a circa 20 minuti a piedi verso la città (sicuramente ottenere un rickshaw indietro). Non ci siamo resi conto che potevamo ordinare uova per colazione fino alla nostra seconda mattina (non le abbiamo offerte la prima mattina). Il bagno non era stato pulito all'arrivo e c'erano segni di spazzatura sulla parete sopra la zona del tè/caffee. Abbiamo anche ritornato alla nostra camera tardi pomeriggio per trovare la manutenzione che lavorava sul nostro balcone - pensava che questo avrebbe potuto essere fatto dopo il check-out! Favoloso doccia. Il ristorante ha mangiato una notte e il cibo era molto buono. Le tasse elevate in Tamil Nadu sono state aggiunte al prezzo (quasi 25%) per tenere presente questo . Cocktails weee eccellente. Abbiamo fatto il mattino “promenade” che valeva la pena di alzarsi.  La seconda notte, abbiamo portato una bottiglia d'acqua calda che è stata una bella sorpresa.  Il tè e le biscotti serviti tra 5 & 5.30pm che è stato un bel toccamento, anche se più del pasticceria di colazione sarebbe stato buono. Si consiglia di rimanere qui come camere, posizione e ristorante sono eccellenti.

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

Il bagno è molto piccolo e le attrezzature sembrano molto vecchie. La struttura non sembra essere stata aggiornata da molti anni e richiede sicuramente una riparazione. Il telefono non funzionava, il che era scomodo durante il soggiorno. La qualità dei cibi è buona, ma la gestione del colazione ha bisogno di miglioramenti. Gli ospiti sono ammessi nella zona di pranzo senza un'adeguata assegnazione di seggio, quindi abbiamo dovuto aspettare e cercare un tavolo da soli. Quando tutte le tavole sono occupate, il personale dovrebbe gestire il flusso degli ospiti invece di permettere a tutti di entrare in un momento. In generale: è accettabile per un breve soggiorno di poche notti, ma può non essere ideale per un comodo soggiorno di svago.

Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins. Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages. Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for! Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him. Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette. Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day! Myself and my husband had a truly wonderful time at The Residency Towers, Chennai! We will surely return. My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.

My initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return. Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted. The second room had multiple functional problems: * Non-Functional Power:** The USB ports and power sockets on the wall faulty. * Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine. * Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter. Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols. While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.

My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day. A well deserved PAT for Mr Ramar in exhibiting his professionalism But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally no empathy shown at all bearing the fact that we being tourists cant access to all your facilities This we consider a major setback as its reflects horrid customer service

Abbiamo goduto il nostro soggiorno in estell resort. Siamo stati aggiornati a nuove camere di gestione. Era fantastico. Attrazioni, giochi sono stati goduto da me e i miei figli. Un posto meraviglioso per i bambini di stare e di godere.