India: hotel con servizio colazione nella provincia di Kerala

Had a wonderful stay. Swimming pool and breakfast buffet was excellent.

the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded. breakfast options were very limited. the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

Recentemente sono rimasto all'Hotel Time Square e ho avuto una piacevole esperienza. Essi si sono attenti e si sono allontanati dal loro modo per assicurarmi il mio comfort e la comodità durante il mio soggiorno. La stanza stessa era bella – pulita, spaziosa, ben attrezzata e confortevole, offrendo un bel ritorno dopo un giorno di esplorazione della città. È evidente che l'hotel si fa molto fiero di mantenere elevati standard di pulizia e soddisfazione degli ospiti. La colazione all'hotel era ragionevole, con una selezione decente di articoli che si occupavano di gusti diversi. Anche se non era il buffet più ampio che ho incontrato, la qualità del cibo era buona, e ha dato un buon inizio al giorno. Il problema più persistente è stato il costante raffreddamento dal bagno dell'hotel. Quando ricevevo queste chiamate quasi quotidianamente, diventava piuttosto turbante. È qualcosa che la gestione dell'hotel potrebbe voler riconsiderare o almeno fornire agli ospiti la possibilità di optare per tali comunicazioni. Inoltre, c'è stato un incidente sfortunato con uno dei membri del personale che mi ha condannato a non informarli in anticipo che una volta mi mancherò la colazione a buffet. Questa abruptezza è stata sorprendente e non in linea con il standard di servizio altrimenti eccellente stabilito dal resto del team. In sintesi, il mio soggiorno all'Hotel Time Square è stato piacevole in molti fronti, con personale apprezzabile, bellissime alloggi e opzioni pranzo ragionevoli. Tuttavia, le tattiche commerciali del centro di interesse e l'incidente isolato con un membro del personale hanno fatto un po' di esperienza generale.Spero che l'hotel prenda in considerazione questo feedback per garantire un'esperienza ancora più piacevole e senza soffoco per i futuri ospiti.

Review of O by Tamara Hotel Rating: 3.5/5 stars O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address. The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment. The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected. The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management. Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard. Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property. I remain hopeful that management will address these concerns promptly. Thats all!!

The front desk staff were friendly, accommodating, and always willing to help. We stayed at the hotel twice within a five-day period, and on both occasions, the staff provided excellent service. They were courteous, attentive, and very helpful throughout our stay, making our experience pleasant and comfortable. We truly appreciate their professionalism and warm hospitality.

Das Hotel ist in die Jahre gekommen. Aber super Service und es reicht für einen Zwischenstopp, es ist zu Fuß in ca. 30 min erreichbar.

We were in Kovalam at this property for a week. First things first, the rooms we got were nice, had a decent balcony overlooking the front of the property, the air conditioning and hot water worked well. It is really close to a wonderful beach, some small shops and local food joints and only a short walk away from a quiet beach and spots that you could enjoy. The property itself had a lot of work going on, so I can understand that they were preparing for a major tourist season and it might become better. The pool was dry and I was hoping that I'd get to enjoy some pool time but that did not happen. Perhaps due to the low tourist season, the restaurant had limited dish choices but the food was good. The staff is very sweet and nice but the hotel can do with some more thorough upgrades with housekeeping, such as providing fresh towels timely and so on. Otherwise, the hotel is nice but my family and I felt that for the price we paid, we could have gotten more for the price. Nevertheless, it is a good and decent hotel, I wouldn't keep high expectations. It will certainly get 10/10 for it's location and sweet staff. This is not to reflect on the hotel management or staff directly or negatively but it would be nice if they set ground rules for some big tourist groups they get, particularly the Gujarati tour groups, in reminding them of maintaining the calm and quiet on the property. Again, it is more about the tourist behavior than anything on the hotel itself.

I recently stayed at Forte Kochi in India and had a wonderful experience. The hotel is set in a beautiful location, with a private courtyard pool that adds to the serene atmosphere. The staff were incredibly friendly, and the breakfast offered a wide variety of options. The rooms were spotless, comfortable, and made for a relaxing stay. With plenty to do nearby, we truly enjoyed our time and would gladly return.

We stayed here twice for closeness to the airport. The first time in a suite, which was very large and had plenty of room for the 3 of us, they made a bed up for our son. Staff were welcoming and friendly. Airport shuttle always available. The beds were really comfortable Food was good. Pool was large and good to refresh in. Overall definitely a good place to stay for Kochi airport. Only negative which wasnt really to bad, was the room could of been alittle more cleaner, but it really wasn't a problem.