Indonesia: hotel con servizio colazione nella provincia di Giava Orientale

Great place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.

Il servizio è stato eccellente; è il miglior hotel di Surabaya. Il centro commerciale al piano inferiore è molto comodo e si può persino fare shopping da Pop Mart e acquistare Labubu (un popolare articolo di moda per bambini). È stato probabilmente l'hotel più economico e al tempo stesso più soddisfacente in cui ho soggiornato durante tutto il mio viaggio in Indonesia. Ci tornerò sicuramente.

Il nostro 2° soggiorno in questo hotel. Era in un buon quartiere (molti venditori di cibo stradale alla notte). Buon servizio (iscrizione/uscita rapida), parcheggio adeguato. In generale una grande permanenza per noi.

Baobab Safari Resort is located quite far from Surabaya city centre, but it is definitely worth the approximately 1-hour drive from Surabaya Airport. We booked two connecting rooms, both with balconies. We were assigned to Level 4, and the view was absolutely magnificent, overlooking Mount Arjuno and Mount Welirang. Waking up to the mountain scenery was truly refreshing. Cooling weather, fresh air and beautiful scenery. Food Experience The highlight of the meals was the Nasi Rawon. The beef was very tender—soft and melt-in-the-mouth—and the soup was rich and flavourful. The portion size was generous. Other food items were acceptable but nothing particularly outstanding. For breakfast, however, the buffet spread was rather limited, especially in terms of meat and protein options. Room & Amenities The room itself looked decent but slightly dated. That said, the beautiful view more than compensated for it. One important note: do stock up on your own bottled water before arriving. The hotel uses refillable glass bottles, and unfortunately, the wooden covers of the glass containers appeared very mouldy, which was quite off-putting. Activities & Environment There are plenty of activities available. A walk through the Enchanted Forest thats full of pine trees and feeding area for Capybara, Lama, Sheep is possible, though you’ll need to take a buggy from another area. The Safari Zoo is located separately but can be arranged by the hotel. Animals around the hotel can be fed according to scheduled timings. Waterbucks, however, can be fed with carrots 🥕, which were provided by the hotel on the day of check-in. The lobby and dining areas were a standout—beautifully designed and facing the roaming animals while still maintaining a safe boundary within their designated area. Animal Welfare I have always been quite sceptical about zoo animals in Indonesia due to past negative experiences, where animal welfare did not seem well cared for. However, Baobab Safari Resort truly changed my perspective. The environment is clean, the animals appear well fed, and I frequently saw zookeepers actively present in the animal areas, feeding hay and grass to the zebras, waterbucks, buffaloes, and giraffes. It was reassuring and heartening to see such care and commitment. This experience made me believe that proper education and responsible management really do help build a better environment for zoo animals. Overall, it was a meaningful and memorable stay for my family.

This is my second time here. The staff are genuinely nice and will greet you every single time. I had an issue with the aircon not being cold enough. The technician, front desk are all very patient and attentive to my request. Reaction was quick and I also had a room change. The room is very spacious with a great view of the city. Amenities aplenty and will cater to your needs. I had a good three nights rest and a wonderful stay here. Would definitely recommend this hotel.

We stayed at Grand Mercure Malang Mirama for our honeymoon for 3 nights and 4 days, and honestly, it was one of the best hotel experiences we’ve ever had. My wife absolutely loved everything about this hotel, and so did I. From the moment we arrived, the hospitality was exceptional. We were welcomed by Wike from the front office, and she truly made our stay extra special. She was always smiling, respectful, kind, and very helpful throughout our stay. She even offered us free activities and vouchers, which was such a nice touch. The biggest surprise was that we got upgraded to the Executive Suite, the highest room category in the hotel. Huge thanks to Wike for making our honeymoon unforgettable! The room itself was unbelievable. Beautiful views, a huge living room, separate bedroom, and an amazing bathroom with a bathtub overlooking the view. Everything felt luxurious and very comfortable. Since it was our honeymoon, the room was also beautifully decorated and we were welcomed with a fruit basket, which made us feel really special. Breakfast was another highlight. The variety was insane so many options that we honestly didn’t know what to choose. Everything we tried was delicious. One thing that really stood out was the staff. I’ve traveled quite a lot, but the service here felt different. Every single staff member we met smiled, greeted us warmly, checked if everything was okay, and helped immediately whenever needed. You can really feel the genuine hospitality here. We also received a complimentary photoshoot from the hotel, which was such a lovely experience. The photographer was great, and we even got a printed photo in a frame to take home as a memory. The only disappointing part during our stay was the Teppanyaki experience at the Japanese restaurant. Unfortunately, it did not meet our expectations at all. The chef only cooked in front of us without any interaction or entertainment, and when I tried making conversation, she seemed annoyed. Considering how expensive it was, it honestly felt very underwhelming. I personally wouldn’t recommend the Teppanyaki experience there. Other than that, everything was truly amazing. Even though I don’t remember everyone’s names, thank you to every single staff member who made our honeymoon so memorable. We absolutely loved our stay and will definitely come back again. And once again, special thanks to Wike you are a star ⭐

Il ricevitore è utile, amichevole, sorriso economico. Buona cibo, pulizia ok. Hotel confortevole e amichevole per anak2. Finora così buono. Hotel stellare raccomandato

The hotel overall was acceptable, quite small and not very spacious, which made the stay for family slightly uncomfortable. Unfortunately, early check-in was not available, which was inconvenient after a long journey. I was assigned a corner room near the emergency exit, which was less ideal due to limited views and occasional noise. The refrigerator also had a strong damp and musty smell, as if it had not been properly cleaned or used for a long time. In addition, the bed sheets had many visible stains, which was disappointing and concerning, especially since I noticed similar complaints in other reviews. Cleanliness should be a top priority, and this issue significantly affected my overall comfort. With better maintenance, improved cleanliness, and more flexible check-in options, the overall experience could be much better.

È stata la nostra seconda volta che siamo rimasti in questo hotel, e ancora una volta superava le nostre aspettative nel modo migliore possibile. Per la nostra piacevole sorpresa, il team ci ha offerto un check-in precoce senza esitazione un gesto che si sentiva come un inaspettato aggiornamento per tutto il giorno. È le piccole cose che fanno davvero una grande differenza. Siamo stati in una stanza standard Deluxe, e era abbastanza spazioso per entrambi. Confortabile, pulito e ben mantenuto, forniva esattamente il tipo di ambiente tranquillo che avevamo bisogno. È sempre un buon segno quando entrate nella stanza e immediatamente si sente come se poteste prendere un drink senza mettere in discussione le vostre scelte di vita. La colazione era un'altra attenzione per il nostro soggiorno. La diffusione era impressionante, offrendo una buona miscela di piatti locali, opzioni internazionali e anche selezioni giapponesi. Da morsi deliziosi a cure dolci, c'era qualcosa per ogni umore e ogni appetito. Se il colazione è la “favore o pausa” di un soggiorno in hotel, allora questo hotel ha certamente capito l'assegnazione. Vorrei anche fare un riferimento speciale a Rusli alla reception, che ha dato un'ospitalità e un professionalismo caldi, che hanno contribuito a dare il tono al nostro soggiorno fin dal momento in cui siamo entrati. Un altro grido di cuore va a Igrima dal ristorante. Anche se è ancora una formatrice, la sua dedizione, attenta e vera passione per il servizio si è chiaramente sfociata. Ha gestito i suoi compiti con la fiducia di qualcuno che ha lavorato nell'industria per anni una vera stella ascendente nella squadra. In generale, il nostro soggiorno era memorabile, comodo e piacevolmente senza saldatura. Con un servizio coerente e tocchi pensativi come questi, sono sicuro che il nostro terzo soggiorno non è solo probabile è inevitabile. Sicuramente saremo di nuovo!

Era riluttante a soggiornare qui, quindi ho prenotato solo una notte. Ma a quanto pare è stato aggiornato nella camera executive recentemente rinnovata. OK, ma molto stretto. Il giorno successivo ci siamo trasferiti in una tipo villa abbastanza spaziosa, purtroppo non c'erano servizi in camera. Il pavimento si è staccato fino a farmi sanguinare i piedi. Buona posizione, molti venditori di cibo. Buon servizio. La colazione non è male per quel prezzo. Ho trascorso un totale di 5 giorni e 4 notti in questo hotel.