Pubblicata:3 ago 2026|Deluxe King
Utente anonimoI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
Mostra di più
Prezzo per notte da:36 €
Pubblicata:6 set 2025
Utente ospite
Great place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.
Mostra di più
Prezzo per notte da:19 €
Pubblicata:25 feb 2026
Paodan
Il servizio è stato eccellente; è il miglior hotel di Surabaya. Il centro commerciale al piano inferiore è molto comodo e si può persino fare shopping da Pop Mart e acquistare Labubu (un popolare articolo di moda per bambini). È stato probabilmente l'hotel più economico e al tempo stesso più soddisfacente in cui ho soggiornato durante tutto il mio viaggio in Indonesia. Ci tornerò sicuramente.
Mostra di più
Prezzo per notte da:107 €
Pubblicata:15 ott 2024|Camera Superior (letto matrimoniale alla francese)
Utente ospiteLo amavo, solo un po' di giardino nel bagno, ma altrimenti molto pulito
Spaziale
Grande balcone
Molto bel personale
Mostra di più
Prezzo per notte da:25 €
Pubblicata:26 dic 2025|Camera King Deluxe(safari)
NS30Baobab Safari Resort is located quite far from Surabaya city centre, but it is definitely worth the approximately 1-hour drive from Surabaya Airport.
We booked two connecting rooms, both with balconies. We were assigned to Level 4, and the view was absolutely magnificent, overlooking Mount Arjuno and Mount Welirang. Waking up to the mountain scenery was truly refreshing. Cooling weather, fresh air and beautiful scenery.
Food Experience
The highlight of the meals was the Nasi Rawon. The beef was very tender—soft and melt-in-the-mouth—and the soup was rich and flavourful. The portion size was generous. Other food items were acceptable but nothing particularly outstanding.
For breakfast, however, the buffet spread was rather limited, especially in terms of meat and protein options.
Room & Amenities
The room itself looked decent but slightly dated. That said, the beautiful view more than compensated for it.
One important note: do stock up on your own bottled water before arriving. The hotel uses refillable glass bottles, and unfortunately, the wooden covers of the glass containers appeared very mouldy, which was quite off-putting.
Activities & Environment
There are plenty of activities available. A walk through the Enchanted Forest thats full of pine trees and feeding area for Capybara, Lama, Sheep is possible, though you’ll need to take a buggy from another area. The Safari Zoo is located separately but can be arranged by the hotel.
Animals around the hotel can be fed according to scheduled timings. Waterbucks, however, can be fed with carrots 🥕, which were provided by the hotel on the day of check-in.
The lobby and dining areas were a standout—beautifully designed and facing the roaming animals while still maintaining a safe boundary within their designated area.
Animal Welfare
I have always been quite sceptical about zoo animals in Indonesia due to past negative experiences, where animal welfare did not seem well cared for. However, Baobab Safari Resort truly changed my perspective.
The environment is clean, the animals appear well fed, and I frequently saw zookeepers actively present in the animal areas, feeding hay and grass to the zebras, waterbucks, buffaloes, and giraffes. It was reassuring and heartening to see such care and commitment.
This experience made me believe that proper education and responsible management really do help build a better environment for zoo animals.
Overall, it was a meaningful and memorable stay for my family.
Mostra di più
Prezzo per notte da:38 €
Pubblicata:12 feb 2026
Hadi_Mulyono
This is my second time here. The staff are genuinely nice and will greet you every single time. I had an issue with the aircon not being cold enough. The technician, front desk are all very patient and attentive to my request. Reaction was quick and I also had a room change. The room is very spacious with a great view of the city. Amenities aplenty and will cater to your needs. I had a good three nights rest and a wonderful stay here. Would definitely recommend this hotel.
Mostra di più
Prezzo per notte da:23 €
Pubblicata:8 mag 2026|Suite Boutique (letto a due piazze, con vista sui monti)
Aimaaaan
Abbiamo soggiornato al Grand Mercure Malang Mirama per la nostra luna di miele per 3 notti e 4 giorni e, onestamente, è stata una delle migliori esperienze alberghiere che abbiamo mai avuto. Mia moglie ha adorato tutto di questo hotel, e anch'io.
Fin dal nostro arrivo, l'ospitalità è stata eccezionale. Siamo stati accolti da Wike alla reception, che ha reso il nostro soggiorno davvero speciale. È stata sempre sorridente, rispettosa, gentile e molto disponibile durante tutto il nostro soggiorno. Ci ha persino offerto attività e buoni gratuiti, un gesto davvero apprezzato. La sorpresa più grande è stata l'upgrade alla Executive Suite, la categoria di camera più lussuosa dell'hotel. Un enorme grazie a Wike per aver reso la nostra luna di miele indimenticabile!
La camera in sé era incredibile. Vista mozzafiato, un ampio soggiorno, camera da letto separata e un bagno fantastico con vasca affacciata sul panorama. Tutto era lussuoso e molto confortevole. Dato che era la nostra luna di miele, la camera era anche splendidamente decorata e siamo stati accolti con un cesto di frutta, che ci ha fatto sentire davvero speciali.
Anche la colazione è stata un punto forte. La varietà era incredibile, c'erano così tante opzioni che onestamente non sapevamo cosa scegliere. Tutto ciò che abbiamo assaggiato era delizioso.
Una cosa che ci ha davvero colpito è stato il personale. Ho viaggiato molto, ma il servizio qui era diverso. Ogni singolo membro dello staff che abbiamo incontrato sorrideva, ci salutava calorosamente, si accertava che tutto andasse bene e ci aiutava immediatamente quando necessario. Si percepisce davvero la genuina ospitalità.
Abbiamo anche ricevuto un servizio fotografico gratuito dall'hotel, un'esperienza davvero piacevole. Il fotografo era bravissimo e ci hanno persino regalato una foto stampata e incorniciata da portare a casa come ricordo.
L'unica nota dolente del nostro soggiorno è stata l'esperienza Teppanyaki al ristorante giapponese. Purtroppo, non ha soddisfatto affatto le nostre aspettative. La chef si è limitata a cucinare davanti a noi senza alcuna interazione o intrattenimento, e quando ho provato a conversare, sembrava infastidita. Considerando il prezzo, è stata un'esperienza davvero deludente. Personalmente, non consiglierei l'esperienza Teppanyaki in questo ristorante.
A parte questo, tutto il resto è stato davvero fantastico. Anche se non ricordo i nomi di tutti, grazie a ogni singolo membro dello staff che ha reso la nostra luna di miele così memorabile. Abbiamo adorato il nostro soggiorno e torneremo sicuramente.
E ancora una volta, un ringraziamento speciale a Wike, sei una star! ⭐
Mostra di più
Prezzo per notte da:44 €
Pubblicata:23 mag 2026|Camera Deluxe Matrimoniale/Doppia con Letti Singoli con Vista Piscina
Arunika EkawatiBanyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property.
🏨 The Hardware & Facilities (Top-Notch!)
On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region.
🍳 Food & A Soothing Morning Ritual
The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day.
🌱 Areas for Growth: Service & Sustainability
To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve:
Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area.
Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience.
🗺️ The Verdict
Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot.
#ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger
Mostra di più
Prezzo per notte da:21 €
Pubblicata:14 mag 2026|Camera Deluxe
Utente ospiteDurante il viaggio a Monte Bromo, l'hotel ha offerto splendide viste, camere pulite e confortevoli, e personale molto amichevole che ci hanno fatto sentire benvenuti dall'inizio. Molto consigliato per chiunque visita il Monte Bromo.
Mostra di più
Prezzo per notte da:55 €
Pubblicata:30 giu 2026
Utente anonimoThe hotel has elegant environment and super clean. I chose this hotel because of its strategic location to several nearby venues. The room provided was also very modern and new (I love the aromatic soap fragrance here). But a little critique for them, we had to wait like an hour before we could check in. They said that they need to clean the room, but actually we checked in at 4 p.m. which is quite long from the previous person's check-out time. I think they could manage their service better in the future.
Notes: There is no swimming pool available, please consider this before book here if you travel with family members who like to swim or so on.
Mostra di più
Prezzo per notte da:21 €