Pubblicata:3 ago 2026|Deluxe King
Utente anonimoI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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Prezzo per notte da:3.900 INR
Pubblicata:6 set 2025
Utente ospite
Great place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.
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Prezzo per notte da:2.100 INR
Pubblicata:3 ott 2025
Hendri Lionel
During our stay every night they have event and the music was distrubing untuil 10 PM on the lasdt day on saturday until mid night. The foods ok the have various meals , the service is good
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Prezzo per notte da:2.786 INR
Pubblicata:25 feb 2026
Paodan
Il servizio è stato eccellente; è il miglior hotel di Surabaya. Il centro commerciale al piano inferiore è molto comodo e si può persino fare shopping da Pop Mart e acquistare Labubu (un popolare articolo di moda per bambini). È stato probabilmente l'hotel più economico e al tempo stesso più soddisfacente in cui ho soggiornato durante tutto il mio viaggio in Indonesia. Ci tornerò sicuramente.
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Prezzo per notte da:11.786 INR
Pubblicata:12 nov 2025
Lidaren727
La stanza è completamente pulita e igienica. Sapevo che saremmo alzati presto per il vulcano e preparammo il pranzo in anticipo.La bellezza e la bellezza non sono abbastanza per un po'di Oulon quando si è lasciato. Perché l'hotel che viveva prima aveva un bidello, e veniva qui e ordinava un profumo. Quando usciamo dalla stanza, facciamo una multa.Ho negoziato per molto tempo, ho deciso, ho quasi sperimentato.Il buon colazione dell'hotel è buono
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Prezzo per notte da:2.814 INR
Pubblicata:9 mag 2026|Camera King Deluxe(safari)
Utente ospitePro
- excellent service from the staff!
- We have a baby (< 1 yr old), they provided us with baby cot, baby bath tub and water scoop (gayung)
- View of the animals from the room is breathtaking
- Can throw carrots (3 pieces were provided by the hotel) from the room to the animals
- Breakfast is yummy. They have a selection of local and international buffet spread
- Can take photo with giraffes if you missed the breakfast with giraffe slot
- Can feed the fishes at the lobby for free
- Souvenir shopping at the hotel for convenience
- there was a bird (cockatoo?) available for photo taking for free too
Cons
- stinks of animal poops at the lobby
- Giraffe, rhino and meerkat feeding are extra charge
- Only rain shower head (ie, not moveable)
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Prezzo per notte da:4.071 INR
Pubblicata:4 mag 2026
damayps
I had request for non smoking room and away from elevator but I got room in front of elevator and smoking room, buat it's still ok, hopefully next time the hotel can concern to special request
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Prezzo per notte da:2.543 INR
Pubblicata:23 lug 2026|Camera Deluxe Executive (letto a due piazze, con vista sui monti, non fumatori)
Utente ospiteEra un hotel di alta qualità e molto conveniente. Le persone erano molto amichevole e molto utile. Il colazione è uno dei migliori. Ci siamo divertiti molto. Molto consigliata per tutti.
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Prezzo per notte da:4.843 INR
Pubblicata:28 lug 2026|Camera Deluxe matrimoniale o con 2 letti singoli
Utente anonimoIl personale, che si trovava a El per due notti, era sorprendente quando si accostava. Siamo stati mostrati in camera nostra, che era pulita e sembrava sorprendente.
La piscina è pulita e sono fornite asciugamani. La temperatura non è troppo fredda, né che è bello.
La cucina dell'hotel è anche grande, con cibo a prezzi accessibili e personale fantastico.
Non si può consigliare questo hotel abbastanza per il vostro viaggio e facile raggiungere Ijen da qui.
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Prezzo per notte da:2.271 INR
Pubblicata:17 gen 2026|Camera Deluxe
pilipi tarigan
The hotel is brand new, everything is very clean, the staff are so Exellent service always smile , and the location very close for Bromo sunrise , will highly recommend this Resort fro Bromo trip
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Prezzo per notte da:6.771 INR