Servizi principali: Parcheggio, Servizio lavanderia, Ristorante
Molto buono
121 recensione
8,7/10
1 notte
A partire da 51 €
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7,6/10
Buono
UUtente ospiteFantastic location with stunning river views and a really nice hotel to stay in. The staff are very attentive and the facilities extremely comprehensive. The breakfast is a real must for anyone who wants the genuine full English experience and is cooked to order.
ZZo_e178Location is brilliant. Check in was easy. Relatively clean room aside from the dust bunnies on the two bedside lamps.
The room did not have any shampoos and body wash as it was used up by previous guests. I called reception and they said they will send someone shortly to get me some but it never happened. After two hours, I called again…..five times and different intervals and nobody picked up. In the end, I just used the hand soap….which also had a little left.
Ordered room service and the service was fast and friendly. Food is dreadful though. Overcooked bland chicken breast and the calamari had too much flour that I couldn’t even taste the squid.
Will stay again as the price was good but probably wouldn’t eat here again.
UUtente ospiteThe hotel is in a very good location. It was only 10 minutes away from the beach and 15 minutes away from the shops and cafes, which was very good. We enjoyed the entertainment we had at the hotel ever night. The staff was very helpful and friendly. I couldn't fault them at all.
The only problem with the hotel was the toilet in our room was very small 🙄 you couldn't swing a cat in it. And the cleaner didn't come to do our room or replace any towels the 6 nights we were there. Part from that we had a lovely stay and we will come back again.
UUtente ospiteA lovely hotel in a charming building with friendly, welcoming staff. The rooms were dated but very clean, and for the price it offered a pleasant, budget‑friendly stay. Personally, I would choose to pay a bit more next time for somewhere more modern, but for anyone needing a cheap and comfortable night, this place is ideal and great value.
RRPSMAbbiamo soggiornato in due camere King con balconi come famiglia e l'hotel nel suo complesso ha molto da fare. La posizione è fantastica nel cuore di Exeter, perfetto per camminare ovunque. L'hotel stesso è molto bello, soprattutto il bar celeste in alto piano. Le viste sono eccellenti, le bevande sono molto buone, e il servizio in alto è stato genuinamente amichevole e attento. Abbiamo anche preso alcuni nibbles nel ristorante in basso e il cibo e il servizio erano solidi.
Le camere erano pulite, spaziose e i balconi erano un bel toccamento, tutto si sentiva moderno e confortevole.
L'unico reale downside e è un grande è il servizio di desk front. Per un hotel a questo punto di prezzo (e soprattutto come proprietà IHG), è davvero lasciato tutto il posto. Il personale era lento, non particolarmente conosciuto (e odio aggiungere, non il ”più veloce”), e a volte molto breve/ridotto. Ci è stato detto quando ci siamo accertati che avremmo avuto un checkout tardivo come membri dell’IHG, ma quando siamo tornati più tardi un altro membro del personale non aveva idea di cosa stavo parlando e sembrava confuso su come gestirlo. Alla fine ha offerto solo una stanza fino alle 12:00, che dopo un check-in alle 3:00 non si sente davvero come un check-out tardivo.
Viaggiamo molto e l'esperienza del desk front here è stata notevolmente inferiore al standard. Il resto dell'hotel (camere, bar, ristorante, posizione) è davvero buono, ma il povero servizio front-of-house è quello che ricordiamo di più. Vorrei restare ancora? Probabilmente, a causa della posizione e delle camere, ma spero davvero che essi possano organizzare la formazione e l'atteggiamento del desktop.
UUtente ospiteThe hotel was really convenient for the train station being only 5 to 10 minutes walk away. This was great as we had booked a train via Trip at a super price. The hotel is a great base to explore the area including Brixham, Torquay, Teignmouth and Dawlish - using the train was cheap and quick. Now for the hotel - We arrived at around 2pm and the room was ready which was a result. The lift is operated by the room key and is good for security. The room was clean and large with a super king sized bed and a walk in shower with toiletries and hairdryer. There is also an iron and ironing board if needed. The room was very comfortable and extremely quiet and soundproofed. There is air con or heating in the room and the maid visited daily to make up the room and replenish the tea and coffee. We booked a breakfast included room - highly recommended! There is a buffet for hot breakfast plus cereals, fruit, toast, croissants and pastries. Tea, coffee and juices. Everything was replenished as needed - My advice is to book this because it is £18 PP if bought on the day. The staff here were exceptional from the front desk to the maids and the restaurant and bar staff - very nice crew and most helpful and polite. We ate in the hotel on one of our nights and found there to be a decent choice with a vegetarian option or two. There are a few good eating houses nearby - we recommend Henrys Bar and The Local Thai as really good places. Overall this hotel is extremely good and very good value for money - We will stay again if in the area.
UUtente ospiteWe stayed in a family club room with our 3 year old grandson. The room was huge with 3 French doors leading to large balcony & magnificent garden & sea views. The heated pool was superb. Our only niggle would be that because of the dog friendly nature of the hotel there were perhaps naturally dog hairs on the bar/dining room & the shower could have benefitted from a deep clean. Due to the age of the hotel we accept that upgrades occur as necessary on an ongoing basis. Parking was great & all the staff were helpful & friendly. We would definitely return again.
UUtente ospiteThe hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
UUtente ospiteI am a frequent returning guest.
The hotel is situated at bottom end of Totnes main street. It is a busy hotel and bar, serving food. The building is old with one central staircase leading to rooms. All the rooms I have occupied are very clean, decorated in a tasteful way and the beds are comfortable.. Teas are good quality Tea Pigs a small coffee machine is also provided, plus a bottle of water.
I am a coeliac and vegetarian. Eating in other hotels is almost impossible,they simply do not cater for my dietary requirements,thankfully I am guaranteed a delicious breakfast here.
One of the most important reasons for returning here is the customer service. The staff here are really approachable and friendly. Any issue you may have regarding your stay, they will do their best to help you resolve.
T have stayed in other hotels etc if there aren't any vacancies here but from my experience if you like a relaxed friendly environment, lovely rooms, location Totnes as a base, then this is the place to come .
It is also a short walk away from the most beautiful cinema I've ever been in, which is tucked away, along the main high street,
My only wish is that more free parking was available . The hotel offers capacity for approx 6 cars at the rear of the hotel. There is plenty of paid parking in main street and nearby Morrisons.
UUtente anonimoThe hotel location is very convenient, just 5 min walk to the city centre. There are supermarkets, restaurants and barber shops nearby and make it convenient for short or long stay.
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