Fiji: hotel con servizio colazione nella provincia di Viti Levu Group

The staff were very friendly and helpful during my stay with them. I had noticed a bedsheet was not completely clean, but I was able to find cleaning staff easily and they were able to resolve the problem quickly. The Epic Transfers and Tours staff were especially helpful when I had an incident with a taxi driver that was unpleasant to me. The rooftop pool and bar was nice in appearance and the bar was nicely used, but the pool water was cold and nobody was using it. Additionally, although being a non-smoking hotel, there appeared to be old bins at the lifts / elevators with the cigarette ashtray-like tops on them; to be a non-smoking location, it needs to be clearly demonstrated as being just that, particularly where some countries still allow smoking in their hotels. The biggest concern outside the hotel rooms, though, was the buffet breakfasts, which sometimes had soiled tongs used by other guests that were not being replaced quickly enough with clean tongs; food safety needs to be a serious concern for any establishment serving food. The room itself looked rather clean, had a patio looking at the wooded area out back; however, the patio door was not easy to lock and this was a bit of a concern with insects being readily present. There was also a sofa that could convert into a sofa bed, but it looked like it had a dent in the left arm. The bathroom was often stocked with new toiletries, perhaps too often as I was receiving a new bar of soap every day, but there was also mould trying to seep through the grouting behind the sink; I did inspect this and it seemed to be contained completely within the grouting, but it is a concern to be resolved soon. Additionally, though, the bathroom would sometimes smell horrible, as if you could smell sewage from the ventilation; there was a floor drain that could be the cause of this, but the ceiling ventilation looked like it needed cleaning and it was not sealed properly to the ceiling, either. There was a toilet paper holder, but it was poorly placed and it was evident it replaced another toilet roll holder that was in the correct location. Inside the shower, there was what appeared to be a stain running vertically down the wall where the shower head was located. The towels were kept clean and most had proper hotel labels on them, but some had the name of the hotel written on them, seemingly with a permanent marker, which was quite strange, especially for a hotel with a 4* rating. The hotel has a 4* rating on Trip.com and has the amenities to be that, but the quality of those amenities needs to support their existence; otherwise, they cannot be considered. The staff were friendly and trying to make the stay as nice for me as they possibly could manage, so the issues mainly appear to be from a failure of the management and ownership not regularly checking the rooms and updating the quality and ambience of its hotel. Simply having 4* amenities does not automatically make a hotel 4* and although Trip.com has it listed as 4*, I would rank this as being a 3* hotel at the moment as they need to make further improvements to the hotel so that the quality of the amenities will make for a valid 4* rating in the future.  When looking at the hotel via any booking site, check out the other sites, too, and look up the hotel website, too, as that should exist. The images I saw on Trip.com were quite enticing, but they also include a picture of Jack’s of Fiji, which was not available on site, and random pictures of the outdoors that were nowhere near the hotel as it is located more inland and not by the ocean. The hotel is the biggest and most expensive element of any holiday/ vacation, so it is important to spend more time investigating each eligible hotel prior to seeking a room, and do not feel rushed by websites telling you there are only so many rooms left; there are many hotels in each location, so there are always options available.

Il resort è molto convenientemente situato, vicino a tutto. All'interno del resort precinct c'è un negozio di immersione che è grande per diversi. Il personale dell'hotel è molto ospite con grandi servizi. Molte attività gratuite sono fornite quotidianamente, tra cui camminare in fuoco, ceremonie di kava e mangiare pesce, ecc. I tour possono essere prenotati attraverso il desk tour prenotazione alla reception. Molto raccomandato per i viaggiatori che cercano di immersione e altre attività all'aperto.

L'host di questo hotel è molto gentile e disponibile. La colazione è molto sana e deliziosa. Adoro il modo in cui lo hanno sempre servito con frutta come papaia, ananas e banana. La posizione è vicino a negozi, ristoranti e alla spiaggia. Sono tutti raggiungibili in 10 minuti a piedi. Tuttavia, se ti piacciono le immersioni o le attività legate all'isola, ci vorranno circa 20-30 minuti di auto per raggiungere la Marina. Nel complesso, è un buon posto in cui soggiornare per qualche giorno senza danneggiare il portafoglio.

I stayed here for two nights in a dorm, lodge 1. I had a top bunk and there wasn’t a railing so I was pretty worried about falling out. Also there weren’t any plugs inside the room - only one outside in the washroom area. Apparently the other dorm lodges do have plugs and railings though. Food is only at set times but was pretty reasonably priced! I had the split pea soup for dinner one night (5/5!) and a veggie curry the following (3/5) and a veggie burger for lunch (4.5/5). Complimentary breakfast was pretty basic but good enough! They had soy and almond milk available. There is a cute ethical shop/cafe nearby which is so nice but other than that I don’t think there’s much else within walking distance in terms of shops. The resort had daily activities to get involved with which is a bonus!! The pool was also very nice and the beach is great for snorkelling! My favourite part of the beach house was the shower in the washroom area attached to the dorm/lodge. It was an outside area but secluded and the shower pressure was insane!! And nice warm water. However, the toilet itself smelt pretty bad and I didn’t dare go near it.

Nice reception and environment! Worth a try. The swimming pool here is awesome with nice staff wandering around.

Un bel posto per visitare, abbiamo avuto un bel tempo, una delle nostre migliori vacanze familiari, abbiamo fatto un giorno e abbiamo aumentato un altro giorno per rimanere. Grande ospite, spiaggia di sabbia bianca con acque calme e chiare, questo resort ha Ocean piscina, cayak marino o cayak turistico è un cayak sviluppato per lo sport di paddling sulle acque aperte dell'oceano, Le barche con paddle Sea Kayak è stata una delle più belle esperienze che abbiamo avuto ogni giorno. La nostra esperienza è diventata ancora più grande quando paddle in acqua oceanica, caiacchi. Il cibo delizioso è stato divertito, colazione, pranzo e cena, grande servizio, ospitalità, grande gestione. Vorrei andare di nuovo lì e agire con la nostra famiglia.

I think the hotel overall is pretty good. The breakfast was good, the TAVU restaurant which serves grill food was excellent. The view from the hotel is definitely great. However, WIFI service has to be charged, the dinner buffet was disappointed and horrible, and more importantly the hotel itself is kinda old that the facilities in the room are broken or nearly broken. Definitely renovation is needed.

Dove cominciate.Ci ha salutati con sincerità e ha migliorato il Bn. Le gabbie erano belle, tutto quello che avete bisogno. Ma avrebbero potuto usare un frigo più grande.I giardini erano immacolati.Il personale era sorprendente, gentile, genuinamente amichevole. Stavamo andando via per conoscere i nostri nomi. Alla cena ci siamo accolti con la loro canzone di benvenuto. Ci siamo rimasti due volte. Abbiamo già prenotato la nostra quota di tempo per la seconda settimana e siamo stati molto tristi di andar via. Tutto il personale si riunì per cantare la canzone di addio di Figi “Isa Lei”, che ci ha portato lacrime agli occhi. Solo trascorse tre notti al nostro tempo condividendo e gridando Crusoes per dire che siamo tornati. Ci hanno accolti con le braccia aperte. Snorkeling è stato grande. Le attività sono state organizzate per il giorno successivo. Ci piaceva ogni momento e saremo tornati l'anno prossimo.

I had a disappointing experience relating to service. My room had no wifi upon check in. I made the staff aware of this straight away, yet nothing was done until mid-morning the next day after I insisted it be resolved. All up I had to visit reception 2 times and call reception 5 times before they finally sent someone for a rather quick fix. When I called reception (outside of check in/out hours) often there was no answer. Furthermore, I paid for an oceanview room with 2 single beds, at check in I confirmed this was what I booked and requested that the room was not overlooking the pool. All these requests were ignored, and I was given a pool room with 1 bed, with no explanation for why. While the staff are friendly (most hospitality staff across Fiji are), for a ”5” Star resort I found the service very lacking.