Cina: hotel con servizio colazione nella provincia di Liaoning

Ok, location is good, because all the luxury brands are directly downstairs, but hey if you're not there to splurge, no point~ because getting to other popular shopping malls or tourist attraction, there's just no advantage. You may think you get VIP or warm greeting service, but honestly... only if you're lucky AND SEEN and if it's like from 12pm to 3pm? Cause i think that's when their staffs are alert. Next on, check-in is normal, nothing special, remember to pay a deposit. Next on, going to your room, someone will help you with your luggage to your room, which is great, because the floor is so carpeted it is hard to drag the luggage if it's really huge and heavy. Next on, the room... I have so much to comment. First of all, furniture looks old. Toilet is great (+1 point) because it is indeed the biggest and most spacious one i have seen. The cleaning folks does a good job cleaning the toilet BUT! i just cannot understand why can't they just change the smelly damped pillows???????? it's already there when we first checked in. It smells horrible, like your teenage cousin's wet sock after soccer practise in a shoe that never dried after washing. Gross! The really funny part is, you would imagined for such a huge room, the TV would be reasonably sized considering the distance from the bed. HAHAHHAHA, it's so small. I finally understand what it means by 'when someone is speechless, they really would laugh'. 人在无语的时候真的会笑. Like, you are a 5 star luxurious hotel but you can't give a bigger TV that has more modern functions???? Am i still living in the 2000s? Ok fine, maybe they have no budgets for upgrade, fine... It's not like we travel halfway across the globe to watch TV in bed. Next, TAKEAWAYS. Like this really made me so angry, they literally take no responsibility in helping you bring up the food. I mean I don't mind going down to take it myself but let me know i have to! They literally left my stuff there 30 mins until i called them. And the ridiculous part was the delivery guy actually took a photo to show me how he had already passed it to a staff and informed them to deliver it up! Next, their restaurant. Paid for a course meal, and instead of the dishes being served up one after another, they served everything up at one go... wow, ok fine no big deal. BUT dessert took 30 mins and not served. Do you know what is a coursed meal? Do you need to retrain your staffs? Do you think we could have finished the dishes so quickly? Aren't we supposed to savour the dishes and take our time because your head chef took time to design the menu and wine pairings? Like your service really defeats all purpose of us opting to have dinner there. So the irony is we were rushed through our food; we literally felt like we had to speed up because what if the dishes went cold. Then they took forever to serve dessert and we already told them we need had a movie coming up and we were running late. BAD SERVICE. Overall, my review for this hotel is that, you're lucky you HAD GOOD REPUTATION & BRANDING in the past, but you are FRAILING. You do not deserve 5 star in almost all areas non-related to location. Yes, you may be considered luxurious because you're at the most prime area of Shenyang but so what? Your service and facilities are at most mid-range 4 star. Even 4 star hotels now have robots that would deliver takeaways and TV bigger than yours, and their pillows are clean, what an absolute joke. OK, maybe let's not get so negative, last redeeming factor: you do have a nice view of the city. For service, you may want to learn from your peers like Sofitel, Atour or Serendipidia. You're welcome.

We had to scramble to Jinzhou due to medical emergency from overseas. We happened to book this hotel in a great hurry and it was truly the only thing that helped us preserve our sanity at a very fraught time. It was also our first time using trip.com as I could not find much options in Jinzhou on ***********, my long time app of choice. I was worried about how things would turn out since I didn't know if I could trust trip.com or fully research my options as we had to rush to pack as well. As it turned out, I'm 100% sure that no other hotel in 4th tier Jinzhou city could have given us the experience, comfort and ambience that Manxin Hotel did. I don't say that lightly as a seasoned international traveller who's stayed at many types of hotels/guesthouses/motels over the years, it takes *a lot* to impress us enough to earn my praise and endorsement in a review. Manxin Hotel felt like a small boutique hotel feel with 3 floors of rooms. It was only opened in Jan 2024, so it really feels nice and new with a high ceiling foyer /lounge area. The rooms are huge with huge floor to ceiling windows. Although it's next to a train station, the triple glazed windows amazingly cut out most of the noise. The beds were very comfortable, with great toiletries, great Laifun hairdryer and free drinks replenished daily. Even the tea bags they provided were of great quality. We stayed in the hotel for 2 weeks so we were very happy to be able to use the complimentary washing machine service which saved me the hassle of having to hand wash my clothes daily in my room! There were some drainage issues in the shower but the hotel staff did try to sort out the problem. There's also a spacious gym available for those who are fitness fanatics. The hotel breakfast had great variety with quality coffee (not easy to find good coffee in China). They even had a singer in the foyer 3 nights a week. Though I usually love listening to live music, the singers were students who were not quite able to deliver a performance befitting the old world charm and ambience of the hotel foyer. Any hotel can have the best of facilities but often fall short on the service front. Since we were staying there for 2 weeks, we often had to deal with the hotel staff on a daily basis. We found them to be very competent, sincere, friendly, understanding and helpful for the most part, willing to do all that they could to assist us during our time of considerable distress and strain due to our family emergency. Even the housekeeping staff and the lady clearing plates in the breakfast area were warm and helpful! As foreigners , we would sometimes need help with paperwork, scanning, photocopying, and other assistantance communicating with the outside world to make arrangements for international medical evacuation, WeChat/Alipay tutorials etc. We will always be grateful to the staff for all their efforts to assist in our time of need. In particular, we would like to thank Sales manager XY Yang and duty manager Hong for their tireless assistance and consideration. If we were to go to Jinzhou again, Manxin hotel would absolutely be our only choice.

I stayed at this hotel for 4 nights and felt like home, the view of the sea is really beautiful. The location of the hotel is very good, close to Venice and the beach with beautiful seagulls. Unfortunately, this hotel does not have a safe deposit box. There is no problem with hot water in the bathroom for 4 people as long as you know how to use it. I am very grateful for the service of the room staff, Miss Li Feng Jun, who was very helpful and felt like family, and also the staff at the reception who were very helpful.

Abbiamo ripetutamente richiesto una camera per non fumatori, ma la prima camera che ci è stata assegnata puzzava ancora di fumo e il cambio di stanza ci ha fatto perdere mezz'ora. Sebbene la nuova camera fosse per non fumatori, l'intero piano executive (un piano per non fumatori) era ancora impregnato di un forte odore di fumo e vernice. Un ambiente del genere non dovrebbe esistere nemmeno in un hotel non a cinque stelle, figuriamoci in uno a cinque stelle; è incredibile. Per motivi di salute, abbiamo richiesto un purificatore d'aria all'hotel. Sebbene alla fine ce ne abbiano fornito uno, inizialmente hanno affermato che l'hotel era troppo pieno e che le scorte erano terminate. Dopo il check-out, quando abbiamo chiesto in prestito un ombrello, hanno accampato varie scuse e si sono rifiutati di aiutarci. Questo tipo di atteggiamento non è quello che ci si aspetterebbe da un hotel a cinque stelle. Sebbene il giovane personale alla reception fosse molto entusiasta e ci abbia offerto un valido aiuto con i bagagli, l'atteggiamento degli altri membri dello staff ha reso il soggiorno complessivamente molto spiacevole. Anche l'InterContinental Club Lounge di questo hotel è piuttosto piccola e offre opzioni limitate per la cena. Nel complesso, questa è stata la peggiore esperienza alberghiera che abbia mai avuto in Cina. Spero che l'hotel riesca a gestire meglio le proprie attività e a separare effettivamente i piani per fumatori da quelli per non fumatori, in modo da garantire agli ospiti un soggiorno confortevole e sicuro. È importante che tutto il personale sia attento alle esigenze del cliente e che gli ospiti non si pentano di aver scelto questo hotel.

Questo è il miglior hotel in cui ho soggiornato a Shenyang. La camera è pulita e spaziosa, con una sorgente termale esterna. All'inizio pensavo di avere un biglietto giornaliero per il resort. Con mia sorpresa, mi è stato detto che ogni volta che soggiorno in hotel sono libero di andare al resort per rilassarmi e divertirmi. La colazione è molto buona e abbondante. L'unico aspetto negativo è che è lontano dalla mia camera. Ci tornerò sicuramente.

第一次來瀋陽安排了五天的旅遊，這次選擇了艾美酒店，酒店地理位置很好 離太原街商圈近逛街買東西很方便 附近還有很多特色小館，房間乾淨 交通也便利；在登記入住時，很幸運受到前台Sunday接待，服務熱情 笑容親切！因為是第一次來到這個城市，Sunday也很熱心的為我們介紹地方特色，還給了很棒的城市旅遊建議！真的是金牌前台！！！另外在23樓酒廊的小食與酒水都很有水準呢！城市風景一覽無遺～心曠神怡。這次玩得很開心！很謝謝有Sunday接待的艾美，令人印象深刻！下次還要來！！也推薦大家旅遊出差下榻艾美

It was very western designed. The interior and services were good but somethings were very expensive. like twice the amount it should be. Also the room's hair dryer was broken. We had to use hair band to make it work again. Other than that everything was smooth and jazz. The room was really good. There was a pillow menu! My mom only uses latex due to medical reasons, so the pillow menu was really helpful. The band at the live music section was really friendly. They even sang a birthday song for my mom! Overall great experience.

Il Castle è davvero un hotel eccezionale! Dal momento in cui sono entrata nella hall, sono stata accolta da una fragranza meravigliosa, che in seguito ho scoperto essere quella dei prodotti da bagno dell'hotel. Mi è piaciuta così tanto che ho persino acquistato la crema corpo con la stessa fragranza. 😍 Situato su una collina, l'hotel offre una vista mozzafiato sul ponte Xinghai, così bello che non volevo nemmeno andarmene. A dire il vero, ho finito per annullare il mio programma solo per trascorrere più tempo in hotel! Anche se è leggermente distante dal centro città, non c'è motivo di preoccuparsi: i taxi sono sempre facili da trovare e non abbiamo mai avuto alcun inconveniente. La camera era assolutamente bellissima e immacolata. Non solo le condizioni della camera erano perfette, ma ogni membro del personale che abbiamo incontrato è stato incredibilmente gentile e attento. Vorrei esprimere in particolare la mia gratitudine a un membro del personale di nome Zora. 💘 Dopo il check-out, mi sono accorta di aver lasciato dei vestiti in camera. Anche se ho contattato l'hotel una settimana dopo, lei è stata molto gentile a controllare, mi ha inviato foto tramite WeChat e mi ha aiutato a recuperare i miei effetti personali. Le sono davvero grata per il suo aiuto. Se dovessi tornare a Dalian, tornerò sicuramente al The Castle. Posso dire con certezza che è il miglior hotel in cui abbia mai soggiornato! ⭐⭐⭐⭐⭐ 한국분들 더캐슬 정말 좋아요 추천합니다! 영어로 소통이 엄청 원활하진 않은데, 위챗 등의 메시지로 연락하면 더 편하게 소통하실 수 있을 거예요!

Il servizio è molto attento e entusiasta. Nella stazione di metropolitana di Xi'an Road, il trasporto è molto conveniente, molto buona esperienza di vita. Ci sono supermercati sottostanti, voglio mangiare il cibo in qualsiasi momento

Highly recommend Swissotel Shenyang for any traveller visiting Shenyang! My husband and I stayed in the Swiss select suite room and it was super spacious, clean, with unblocked views of the Shenyang TV tower. The room is also thoughtfully designed and stocked, making our stay very comfortable! The staff were also super hospitable, from check in staff to housekeeping staff, everyone was so friendly and genuine, and that made us feel super at home. Special shout out to Eric from the concierge who was attentive and super helpful, going the extra mile by offering us travel tips and ensuring we knew how to get our way around. Thank you Swissotel Shenyang team for the great stay experience! I will definitely look forward to staying at the Swissotel Shenyang the next time I’m back in the city!