Indonesia: hotel con bar nella provincia di Banten

Where do I begin? The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it. Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service. The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation. One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery. Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.

Il processo di check-in era molto veloce, prendeva solo pochi minuti, e il ricevitore era molto amichevole. Mi sono lamentato che il condizionatore in camera mia non era freddo, e il tecnico è venuto a controllare e a ripararlo rapidamente. In generale, ero soddisfatto del mio soggiorno, ma il letto aveva delle pelli che lo facevano sembrare meno pulito.

Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.

Am always staying and booking this hotel as staying outside jakarta is less hassle and conducting meetings here is better. The mall sumarecon is 5 minutes walk away. Service and front desk staff are always polite and helpful.

The staff is so friendly and helpful, one of the staff was very careful and aware of their customer. He was helping me from the drunk guy.

We stayed here for a staycation. We stayed here for a family-cation. The hotel room was quite nice, but for a family-cation it is not recommended, because the size of the swimming pool is very small, the relaxation area is also inadequate, more suitable for business or solo travelers who want to enjoy the hotel room. Check in process took forever, with super longgg queue, have to wait almost 1.5 hours until we can enjoy our room.

La stanza non è pulita, ci sono molte tinture e sporche. Nessuna attrezzatura nel bagno, solo asciugamani e tovaglioli. La colazione è così, non molte varianti. Per l'hotel 4 stelle, questo non è quello che mi aspettavo. La posizione è comunque buona.

My recent stay at Soll Marina Hotel Serpong was satisfactory. The room provided was clean and comfortable, offering a pleasant environment throughout my stay. The staff members were friendly and helpful, ensuring a positive experience with their attentive service. The breakfast offered was decent, although there is room for improvement to enhance the overall dining experience.

The room was spacious and i personally liked the washroom bcos of the rain shower. Water pressure was strong. The bed was comfy and kudos for variety of channels on the tv. The breakfast was so good i spent almost 2 hours enjoying the food while chatting with my sister. The main highlight for me was the freshly baked croissant and the traditional indonesian rice (i forgot the name but it has small chunks of meat in the rice). The customer service was also great, everyone was friendly and smiley. Overall i enjoyed my stay at santika ice bsd and would recommend it to other people :)

This was our second stay at the hotel, mainly because it’s close to my family’s house. We stayed during Raya, but there wasn’t anything particularly special about the experience. The breakfast was quite underwhelming, especially considering the price. This time, we booked the Junior Suite, which was more spacious and noticeably cleaner compared to the standard room. However, if you’re planning to stay here during Ramadan, do note that there’s a continuous Quran recitation playing 24/7 from nearby mosque. While it’s not necessarily a bad thing, the sound does travel through the thin windows and unfortunately disrupted my sleep at times.