Cina: hotel con bar nella provincia di Zhejiang

La mia esperienza allo Giraffe Manor di Huzhou durante il Capodanno cinese è stata rigenerante e festosa! Le diecimila acri di bambù erano di un verde lussureggiante e le decorazioni di Capodanno, squisite ed eleganti, creavano un'atmosfera davvero festiva. Interagire da vicino con le giraffe è stato un momento dolce e terapeutico, e il parco animali era pieno di gioia. Il team fotografico era professionale ed efficiente; ci hanno scattato foto mentre ci divertivamo, in modo naturale e senza imbarazzo, permettendoci di avere facilmente meravigliosi scatti a tema foresta per il Capodanno. Le camere erano accoglienti ed eleganti, con una vista superba, e il servizio era attento e premuroso. Il cibo era sano e delizioso, apprezzato sia dagli adulti che dai bambini. Durante il Capodanno, c'era poca gente e il paesaggio era bellissimo; l'esperienza è stata eccellente. Non c'era fretta, potevamo goderci la vacanza in tutta tranquillità. Vacanza e servizio fotografico, tutto in un unico posto: vale la pena tornarci più e più volte!

Mi sono apprezzato molto il mio soggiorno nel lago Intercontinentale di Qiandao. La stanza era assolutamente stupenda e la vista sul lago era fantastica. Una delle caratteristiche più speciali della stanza era la progettazione della camera da bagno, il bagno era posizionato in modo da poter rilassarsi mentre si gode il bellissimo lago, che ha fatto per una veramente memorabile esperienza. Il personale era gentile, amichevole e sempre disposto ad aiutare. Il colazione ha offerto una buona selezione di piatti sia occidentali che cinesi, e vi è anche un bel ristorante cinese locale vicino dove si può provare il famoso pesce della regione, che io consiglio molto. L'unico sconto era il trasporto, ma purtroppo ho perso il treno perché non abbiamo potuto prendere un taxi per circa 40 minuti, anche se ho cercato di organizzare il trasporto in anticipo, non è ancora sufficiente. L'hotel non offre un servizio di taxi, quindi consiglio vivamente di permettere un sacco di tempo aggiuntivo se dovete prendere un treno o avere un calendario fissato. Oltre a ciò, tutto era meraviglioso, e ho avuto un ottimo soggiorno. Sarei felice di tornare nel futuro ☺️

La mia stanza ha un odore di sigarette che è relativamente normale per la Cina, MA! Ho chiesto una stanza senza fumare, ma c'è un asciugamano, quando volevo fare la mia lavanderia mi dicono che lo faranno e lo mandano nella mia stanza. Più di 12 ore dopo, il mio lavandino non era ancora stato inviato alla mia stanza. Ci vuole un'ora per correre un ciclo normale, e quasi due ore per asciugare con calore basso. Perché ci vuole tre volte il tempo? E il bagno non era pulito, questi specchi marroni.

I recently stayed at voco Anji Treasure Island Hotel by IHG for a short getaway in Anji’s bamboo mountains. Overall, I would highly recognise the outstanding service delivered by the front office team, even though an unexpected odour issue in my initial room negatively affected part of my stay. From the moment I arrived, front desk associates were welcoming, polite and professional. They completed check-in efficiently, patiently introduced hotel facilities, resort activities and IHG member benefits. Their warm attitude made a great first impression. Shortly after entering my assigned guestroom, I noticed an unpleasant chemical smell lingering inside, which made the room uncomfortable for rest. I returned to the lobby and raised the concern to the front desk. The front office manager responded right away and handled the situation with remarkable efficiency. The manager listened carefully to my feedback, sincerely apologised for the inconvenience, and quickly assessed the problem. Without unnecessary delay, several alternative room options were offered. The manager also personally coordinated with housekeeping to verify the condition of the replacement room, ensuring the new room was free of odour before I moved in. The whole service recovery process was smooth and decisive, showing solid crisis-handling capability and genuine care for guest comfort. The hotel itself boasts a unique cruise-ship themed design, surrounded by lush mountain scenery. Public areas are well decorated, and the resort provides abundant recreational facilities suitable for family and leisure travellers. Breakfast offers a good selection of local and international dishes. That said, the odour problem in the first room was a noticeable flaw. It clearly impacted the initial experience and required room relocation. I hope the hotel can strengthen ventilation maintenance and pre-arrival room inspection procedures to prevent similar issues for future guests. Problems can happen at any hotel, yet the way a team resolves them defines the quality. Thanks to the professional front desk team and the front office manager’s fast, thoughtful resolution, my trip was saved. I would consider returning to voco Anji Treasure Island if the room air quality is fully improved. I recommend this resort for visitors to Anji, and the front office team deserves full praise for their excellent service recovery. 我近期入住了洲际旗下安吉金银岛VOCO酒店，来安吉竹海短途度假。总体而言，我十分认可前厅团队出色的服务，不过入住初始房间出现的异味问题，对我的部分入住体验造成了负面影响。 抵达酒店那一刻起，前台工作人员热情有礼、专业干练。办理入住手续高效快捷，还耐心介绍酒店设施、度假活动以及IHG会员权益，热忱的态度留下了很好的第一印象。进入分配的客房后不久，我就察觉到房间内残留着刺鼻的化学气味，待在房间里休息很不舒服。我回到大堂向前台反馈了这个情况。 前厅经理立刻响应，处理问题的效率十分出众。经理认真倾听我的诉求，为带来的不便诚恳致歉，并快速评估问题。没有多余拖沓，当即提供了多个备选房间。经理还亲自协调客房部，确认调换后的房间状况，确保新房间没有异味后，才安排我入住。整套补救流程顺畅果断，充分展现过硬的应急处置能力，真心顾及客人的入住感受。 酒店采用独特的游轮主题设计，被繁茂山景环绕。公共区域装潢精致，度假村配套丰富休闲设施，适合家庭与休闲游客。早餐有丰富的本地风味及国际餐食可选。 但不得不说，首间客房的异味问题是明显短板，直接影响了初次入住体验，还需要换房。希望酒店可以加强通风维护，在客人入住前完善客房检查流程，避免后续客人遇到同类问题。 任何酒店都有可能出现状况，而团队处理问题的方式，才是服务品质的试金石。得益于前台团队专业的服务，以及前厅经理迅速周到的妥善处理，这次旅途体验得以挽回。如果客房空气质量能够彻底改善，我会考虑再次入住安吉金银岛VOCO酒店。推荐来安吉游玩的旅客选择这家度假村，前厅团队优秀的客诉补救服务值得大加称赞。

A Comfortable, Pet-Friendly Stay with a Few Areas for Improvement The hotel can be difficult to identify when you first arrive because there is no sign directly on the building. Instead, the sign is attached to a gate that usually remains open, so it becomes partially folded and easy to miss. The hotel also does not have on-site parking. Guests park across the street at the restaurant where breakfast is served each morning. Breakfast was traditional Chinese and included steamed buns, sweet potato, a hard-boiled egg, watermelon, tea, and milk. Everything was very tasty. Coffee was also available, but it cost extra. The people looking after the hotel were extremely friendly and helpful. When we arrived, they were filling the swimming pool after cleaning it and told us it would be ready later that day. Although the pool was one of the main reasons we booked the hotel, it did not quite meet our cleanliness standards because the deeper areas still appeared slightly cloudy. However, many other guests were comfortable using it, and we saw people enjoying the pool every day. The library area was absolutely gorgeous, but unfortunately, there was a strong smell of mildew that made it difficult to spend much time there. These were the main drawbacks of our stay. Our room, however, was lovely. It smelled fresh, the bed was firm and very comfortable, and the sheets were clean. The staff emptied the rubbish and replenished our drinking water every day. The bathroom products were high quality, and toothbrushes were provided upon arrival. The room would have been even better if there had been enough towels for everyone staying in it and if the water had been slightly hotter. The hotel is located directly beside the river, with access to a peaceful riverside walk through beautiful gardens. There is also an elevated walkway farther down the road that looked interesting, although we did not have the opportunity to explore it. The river area was especially relaxing, and if I return, I would bring folding chairs and a small folding table so we could sit in the shallow water, relax, and play games. Most attractions and restaurants are approximately a 20-minute drive from the hotel. The receptionist tried to help us with maps and itineraries. Unfortunately, even after attempting to find the same hike on three different days, we were unable to locate the trailhead. It seemed that even local residents were not very familiar with the exact route. One of the biggest advantages of this hotel is that it is pet-friendly and does not charge an additional pet fee, which was an important reason we chose it. The gentleman at reception also helped us secure a dinner reservation at Naked Ranch, where we had a wonderful evening. Moganshan is a beautiful destination, and overall, this hotel provided a comfortable stay. There is certainly some room for improvement, but I would return because I slept incredibly well and appreciated the warm, helpful service. Thank you again to the staff for all their assistance.

I enjoyed my stay at the Bali hotel. The location is great, very close to the district 2 of the Futian Market. The room was clean and very comfortable. There is a coffee bar downstairs with many foreigners, the most I ever seen in China. The vibes of the place is very good. I will stay at this hotel when I return to Yiwu.

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

We did not experience any problems during our stay. The facilities were clean and tidy. The buffet breakfast was quite good, with a satisfying variety and quality.

L'hotel ha un design fantastico, il personale è molto accogliente, la biancheria da letto è comodissima e la vista dalla lounge executive al 44° piano è mozzafiato. Ci hanno persino offerto due cocktail in omaggio. L'unico neo è stata la scelta limitata per la colazione. Per il resto, è stato tutto perfetto e sceglierei sicuramente di nuovo questo hotel la prossima volta che sarò a Hangzhou.

L'hardware dell'hotel è molto buono. Sono disponibili atteggiamenti di servizio e velocità di risposta sia nella stanza ospite che nel ristorante. Il livello del nuovo hotel è standard. Lode in particolare il nostro dipartimento di relazioni ospiti, attentamente veloce!Il punteggio completo è quello di fornire il nostro hardware e servizio personale! Ma sembra che il lago di 1000 Island e il criterio di cucina clubbed siano una ferita dura. Angiena è stato un po'inconsapevole molti anni fa, ma la nuova cena clubbed Longwood non è molto soddisfatta. Abbiamo mangiato due notti insieme. Abbiamo fatto presto quella sera a mezzanotte, Il cibo è molto ricco e sufficiente, molte varietà di melanzane sono ancora deliziose! Ieri sera avevo previsto di andare al ristorante cinese, ma i bambini non potevano aspettare troppo a lungo. Ci sono andati a mangiare U. C'era circa 6:50. La varietà di alimenti sembrava molto grassa rispetto alla metà del giorno precedente. Poi, circa 7:30, molti piatti non erano aggiunti, ma il buffet dovrebbe essere finito fino alle 8:30. La sensazione di esperienza è molto cattiva. Non posso aggiungere cibo molto timido. Sono andato a prendere una roccia di cibo e non c'è più cibo. Poi sento che i gorilla dopo il lavoro sono venuti a mangiare. Non c'è molto cibo che non ha piu'sneeuwato. Dovrei giocare di nuovo in futuro, ma non scegliere il cibo U più.