La Pineda: i migliori appartamenti

Tui should be ashamed of themselves for recommending this hotel. We stayed in Silmar but had access to Almaris too. Never been so happy to return home and actively looked for a flight home after 48 of arriving. 1st of all the reception staff were extremely blunt and not welcoming at at when we arrived to check in. Asked if there's a possibility to pay to upgrade as we'd heard the apartments were nicer than the hotel only to be told quite sternly ”were fully booked”. Our room (top floor) was very dark, only illuminated by lamps to which 1 shade was completed broken. A downlight in the bathroom wasn't working and there was black mould in and around the shower. The lever on the mixer tap didn't work so showers had the tap running too. When we told reception, the lampshade and bulb was fixed but the mould was never cleaned. Later we found a sewage smell and needed to run water to seal the traps almost every day. We didn't ask to be moved as we were told at check in that they were full. The hotel leaked badly and there were towels thrown on the corridor floors. Water leaked everywhere into the arcades and into the restaurant. My son has a nut allergy and we went all inclusive and found to food edible at best but and often cold. The worst was gross neglect in food signage and allergen labeling. Often completely in the wrong place and cross contamination with simple things like bowls for ice cream scoops not given a thought. Broken chairs and the staff were rude, dismissive and couldn't speak even basic English. The sheer amount of self service drinks machines that either dispensed just water instead of juice, displayed service warnings or were completely out of order was crazy. This goes for the arcades for children too which was really disappointing to see. The snack bar smelled like spoiled milk and had fruit flies over the cakes. Toilets smelt bad and had often had no paper towels and the hand drier was broken. There was a halloween flash mob that came to the restaurant screaming and doing a performance where people got their food from which I thought was just weird (while people were dining). My son hated it so asked what time they came so had to work out meals around it but they even got that wrong. I get it was Halloween but let people eat in peace rather than being subjected to that when dining. The pool (Silmar) is way smaller than the picture, always attended but no one was in as the weather wasn't great. There were cups and tissues floating around which the guards couldn't be bothered to clean up. Don't be fooled by the photos of the indoor pool as this is the spa and costs extra. Even our rep wasn't there on the 1st night to talk to even though it stated what time they'd be there. Using the Tui app was pointless as we just got a robotic response so gave up. Theres probably more to add but you get the idea. We spent an absolute fortune staying away from this hotel on trips out. I wouldn't go back here if I was paid to. A 4* hotel is a j

So myself and my partner stayed here for 10 nights. Firstly want to start off with the positives, the staff are incredible, so friendly and attentive, we had an issue with a lost bag, they were on it right away and helped us get it back, couldn’t thank them enough. The hotel is spotless, we upgraded our room and got a rooftop terrace with a beautiful view. We did have a few issues though, one being the temperature of the pool, I usually love swimming when I’m on holiday however the pool was absolutely freezing, it would actually burn getting into it, so for that reason I was in once throughout my whole holiday which is unheard of for me. Secondly, we did find that the breakfast was pretty cold most of the time when we went down, even though it was under hot lights. Also, there was only one lift and during busy times it can be pretty slow, especially when you’re on the top floor. Overall, the good does outweigh the bad we had an amazing time, but hope maybe some of this feedback is taken on board to turn that 4/5 to 5/5. Thanks to all the staff at Best Terramarina for your help again 🥰

La Pineda 2 km da Salou: Condominio "Promar", accogliente. Posizione soleggiata, posizione eccellente: centrale e nel contempo tranquilla, a, dal mare, a 100 m dalla spiaggia. In comune: piscina ad angolo (12 x 6 m, profondità 80 - 200 cm, disponibilità stagionale: 24.Giu. - 15.Set.). Doccia esterna. Nella casa: ascensore. Parcheggio pubblico sulla strada. Negozio 100 m, supermercato 200 m, ristorante 100 m, bar, fermata bus 300 m. Campo da golf (18 buche) 100 m. Attrazioni nelle vicinanze: parque temático Portaventura 2 km, parque acuático Aquopolis 500 m, Spa Aquum 500 m. Gruppi di giovani solo su richiesta.

La Pineda 2 km da Salou: Condominio "Albeniz", accogliente. Posizione soleggiata, posizione eccellente: centrale e nel contempo tranquilla, a 300 m dal mare, a, dalla spiaggia. In comune: giardino, piscina (4 x 8 m, profondità 30 - 200 cm, disponibilità stagionale: 01.Giu. - 30.Set.). Doccia esterna. Nella casa: ascensore. Parcheggio pubblico sulla strada. Negozio 100 m, supermercato 200 m, ristorante, bar 100 m, fermata bus 300 m. Campo da golf (18 buche) 100 m. Attrazioni nelle vicinanze: parque temático Portaventura 2 km, parque acuático Aquopolis 500 m, Spa Aquum 500 m. Il proprietario non accetta gruppi di giovani.

La Pineda 2 km da Salou: Condominio "Albeniz", accogliente. Posizione soleggiata, posizione eccellente: centrale e nel contempo tranquilla, a 300 m dal mare, a, dalla spiaggia. In comune: giardino, piscina (4 x 8 m, profondità 30 - 200 cm, disponibilità stagionale: 01.Giu. - 30.Set.). Doccia esterna. Nella casa: ascensore. Parcheggio pubblico sulla strada. Negozio 100 m, supermercato 200 m, ristorante, bar 100 m, fermata bus 300 m. Campo da golf (18 buche) 100 m. Attrazioni nelle vicinanze: parque temático Portaventura 2 km, parque acuático Aquopolis 500 m, Spa Aquum 500 m. Il proprietario non accetta gruppi di giovani.