Appartamenti a Baku

Dear Qafqaz Baku City Hotel Team, I would like to sincerely thank the entire team at Qafqaz Baku City Hotel for making my stay an unforgettable experience. From the very beginning, I was impressed by the professionalism, hospitality, and warmth of everyone I interacted with. It was evident that the staff takes great pride in providing excellent service, ensuring that every guest feels special and valued. A special mention goes to the amazing Guest Relations team, particularly Elfan and Aydan. Their kindness, attention to detail, and dedication to ensuring my comfort made all the difference. They took the time to ask about my preferences, offer personalized recommendations, and check in on how my day went. It’s rare to meet such genuinely caring individuals who clearly love what they do. I was especially touched by the thoughtful gesture of presenting me with a cake for my upcoming birthday. It was not only delicious but also a beautiful and unexpected surprise. Such gestures truly highlight the care and effort that Qafqaz Baku City Hotel puts into creating meaningful experiences for its guests. Thank you once again for everything. I will certainly recommend your hotel to others and look forward to returning in the future. Warm regards,

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

From the moment I arrived and asked for an early checkin, the staff haven been flexible and very engaging. I stay in a lot of hotels and this is one of the best in relation to aesthetics, but most importantly the staff.

Ottima struttura, sia per la posizione che per i servizi offerti, staff attento, molto disponibile. Stanze grandi, pulite, letto molto comodo e dotate di tutti i confort. La colazione e' molto ricca e soddisfa tutti i gusti

Un bel hotel, elegante e bellissimo. L'ospitalità del personale è colpito con cura e ospite. Si sente in un cerchio di amici dal primo minuto.Le colazioni sono bellissime, molto deliziose e diverse! Non solo la scelta dell'hotel non è fallita, ma sono stati piacevolmente sorpresi dall'atmosfera in generale. Grazie mille per l'intera squadra 👍🙌👏

Decided to pay a little extra and go with this hotel and we weren’t disappointed. The room was big and comfortable, the breakfast was delicious and the gym is good 👍. Only downside was that the pool is either too cold or too windy. Given the fact that the main recent we booked it was for the pool, it is a shame that we didn’t get to swim much! Staff are very friendly.

Non importa in quale città ti trovi, se fai attenzione alla scelta di un hotel, il Ritz-Carlton è la scelta giusta. L'attenzione generale è rivolta al servizio cordiale, indipendentemente dal ristorante o dalla reception, saprai in quale camera sei ospite il giorno del check-in. Ti dà un senso di sicurezza in un paese straniero. È anche molto vicino all'Aliyev Art Center, a pochi passi.

l'hotel è molto pulito, il personale molto cordiale, disponibile la camera era ampia, pulita per bene tutti i giorni, il bagno spazioso e confortevole, la colazione al 18 piano superpanoramico è internazionale, c'è di tutto, di qualità, forse i cornetti non sono il massimo. L'ubicazione è di fronte il port Baku mall, centro commerciale di solo abbigliamento ove è possibile trovare tutte le grandi firme internazionali e quindi italiane. sempre di fronte c' è un meraviglioso ristorante italiano di ottima qualità, oltre ad altri bar e ristoranti. Nei dintorni c'è ampia scelta per fare eventualmente colazione all'esterno. Nizami street è vicina, ma la parte pedonale dista qualche chilometro, a due passi dall'inizio dell'incantevole lungomare che consiglio di percorrere tutto a piedi fino alle Flame Towers che si trovano dall'altra parte così come il museo del tappeto

Uno dei primi hotel di Baku, appartenente alla storica catena sovietica Inturist. L'hotel si affaccia sul Mar Caspio, anche se va detto che la vista non è particolarmente affascinante, considerando che il Mar Caspio appare piuttosto grigio, sporco e un po' triste. Pertanto, consiglierei di optare per le stanze interne, che offrono invece una splendida vista sulle Flame Towers. La posizione è comunque ottima, a pochi minuti a piedi dal bellissimo centro storico di Baku. Le stanze sono piacevoli e spaziose, ben arredate e con letti grandi e rigidi (quindi molto comodi), garantendo un soggiorno confortevole. La sauna è piccola e presenta alcuni malfunzionamenti, mentre il bar è davvero ben fatto ed elegante, anche se gli addetti non sembrano conoscere davvero la loro professione. Il punto critico di questo hotel è infatti ia totale mancanza di professionalità del personale. Erano completamente assenti alla reception, impegnati in divertenti conversazioni tra di loro o concentrati sui loro smartphone. Va detto, però, e non va a loro merito, che al momento del check-out si sono mostrati tutti molto attenti e disponibili, addirittura ossequiosi, chiaramente sperando in una mancia. Alcuni addetti alle pulizie, invece, ci hanno persino inseguito per tutte le scale chiedendo la mancia, senza un reale motivo apparente, dato che le camere non erano mai pulite secondo lo standard della catena. Tuttavia, cari amici, è importante sottolineare che una mancia va guadagnata, e in questo caso sembra mancare totalemente una base di professionalità. In un certo senso, questa mancanza rovina la reputazione del prestigioso marchio Sheraton a Baku.

Outstanding hotel in a magical setting. Right on the shore of the Caspian Sea. The property is really beautiful with outstanding views. The food is quite good but not up the level of 4S in Bangkok. One does not go to Baku for the food, at least in my experience. My room had a terrace that made the stay really great. I recommend the caviar experience. I have the 250 gm tin and it was delicious. Well worth the cost. Nothing bad to say about this wonderful hotel!