Recensioni su Country Inn & Suites by Radisson, Portland, TX

This hotel needs a major make over! Moldy smell hits you when you open the door. Old furniture. 1 chair that was broken in room. Old couch. 2 beds - one hard and 1 so soft you almost went to floor when you sat on edge. Pillows smelled like old man- Curtains not hung or workable. The shower head so high it was almost unreachable. Unable to adjust type of setting without difficulty. We checked in day early and I called- paid- and secured room for additional night. Advised we were driving in and were several hours away. When arrived the room no longer available and like room was not clean. I ok’d different room for night and if our original reservation was available we would move next day. Because our room was so bad I asked for possibly moving to original non smoking King the next morning. I was told that because it was noon that housekeepers not available after noon. Checkout posted as noon- We opted to continue in same room and extremely disappointed. If this is a Radisson property- it is a joke- Major renovation is needed- The employees were pleasant at least- Hard to tell who employees were- Thank you