Galena On the Fly, Inc.

5 Star Flight, If You’re Lucky, 0 Star Customer Service Guaranteed

My family and I had a wonderful experience during the flight, and with the crew and the pilot, but unfortunately their customer service left a bitter taste that sullied the whole experience. I had alr...

Safety is Important to this company

Had a flight scheduled at the National Balloon Classic on Tuesday night. Flight was canceled due to winds aloft being to high. Luckily we were able to get a reservation for Thursday morning. Thursday ...

Don't book with these people

I tried to go. All the other balloons went up. There was a green flag. Weather was beautiful. Galena on the fly canceled all rides. I do not recommend these people at all. Obviously not reliable.

Breathtaking Sunrise Flight

Galena on the Fly was the best part of our trip to Galena over the 3rd of July. The pilot Andy was outstanding and always concerned with safety. The view of the surrounding woods makes for a magnifice...

Picture perfect flight

Andy was informative and a fun pilot concerned with safety. I had booked a ride a day earlier and was disappointed to get a message the flight was canceled due to winds being too high. I was able to r...