Regno Unito: hotel con spa nella provincia di Dorset

Visualizzazioni fantastiche e grande servizio, ma guardate le estreme Mia moglie e io siamo rimasti qui dal venerdì al domenica e abbiamo avuto una bella esperienza in generale.L'accento era certamente il personale amichevole a nostra sorpresa, ci hanno aggiornato in una bella vista sul mare senza nemmeno chiedere! Il buono: Posizione: È semplicemente invincibile. È una distanza molto breve, camminabile dalla spiaggia e dalle attrazioni locali. Servizio: la squadra era benvenuta e proattiva. Il non-solo-buono: Tasse aggiuntive: siamo stati delusi di vedere che i servizi ricreativi (pool/studio) sono forniti con un canone di 5 sterline per persona al giorno. Parcheggio: è molto costoso.Sinceramente, potrebbe essere meglio guardare le vicinanze di parcheggio pubblico, che sono più agevolate dal bilancio. In generale, un grande soggiorno per la posizione e la vista, si prega di tenere conto dei costi aggiuntivi.

Grande posizione con parcheggio, che è molto lussuoso a Bournemouth in questa stagione popolare. Abbiamo organizzato una grande stanza accanto alla strada. Tuttavia, il club notturno era così annoiante la sera. Dopo aver denunciato, il personale ha immediatamente cambiato una stanza più tranquilla. Il massimale alto nella stanza degli ospiti è un buon punto di vendita. Tuttavia, la piscina è un po 'piccola e troppo presto alle 8:00. In linea di massima, soddisfa le nostre aspettative.

We recently stayed here as a family of four and found the superior room much smaller than expected. It felt quite cramped for a family, and the bathroom was also very small. The hotel is quite expensive for what it offers. The regular price is around £230 per night, which I don't think is good value. I booked it on a deal for £170, but even at that price, it still felt overpriced. Another disappointment was the air conditioning. Even when set to the lowest temperature (16°C), the room never became properly cold. On top of that, we were constantly disturbed by heavy footsteps from the room above, waking us up every couple of hours around 12am, 2am, 4am, and 6am, making it difficult to get a good night's sleep. No fridge at the same time which other hotels cheaper have. We also had an issue with the toilet, which wouldn’t flush throughout our stay. This was a major inconvenience and should have been fixed promptly. On the positive side, the front desk staff were friendly, welcoming, and helpful throughout our stay. The swimming pool was also clean and well maintained. Overall, while the service and pool were good, the small room, tiny bathroom, ineffective air conditioning, noise issues, and high price made the stay disappointing.

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

Ho letto le recensioni, quindi non mi aspettavo molto. Tutti i membri del personale sembrano lavorare molto duro. Purtroppo, l'hotel stesso è davvero grubby e ha bisogno di nuovi mattoni, ridecorazione e manutenzione. (Scusate, ragazzi, potrebbe non essere abbastanza ore al giorno). Non è abbastanza buono dire ”ci è solo una pompa” quando l'acqua non esce dal doccia e poi il suo marrone per diversi minuti! Credo che la piscina sia un nuovo supplemento, ma perché lasciare che le erbe crescano intorno? La stanza era deludente, i miei vestiti erano stati messi fuori dai buchi e i miei vestiti erano stati messi al fondo del cestino. Ho chiesto alcuni pendenti dalla ricezione, ma non vi erano pendenti? Si raccomandava di prenotare una tavola per cena, ho scelto per le 7:00 e la torta. 40 minuti dopo era ancora in caccia! chattare intorno alla piscina sembra che due persone possono rimanere per £80 per notte, ma mi hanno pagato £133 con colazione. La colazione era stile buffet e poco caldo. Ho visitato gli hotel nel gruppo e sono molto meglio. Non raccomando l'hotel o restare di nuovo!

L'hotel è stato molto bello, ma le camere erano un po' obsoleti e il bagno era sporco. Ci sono stati alcuni svantaggi che hanno rovinato il nostro breve soggiorno. Abbiamo prenotato questo hotel specificamente per le strutture spa principalmente la piscina da giardino, ma questo era fuori ordine prima di arrivare lì e non ne siamo stati informati altrimenti avremmo prenotato altrove e non era stato fissato per tutta la nostra permanenza. La piscina era decente, ma non la più pulita, come mi sentivo sporco sul pavimento della piscina. La scorsa notte siamo usciti dall'acqua e mia moglie è incinta, quindi sono andato al portiere della notte e ho chiesto una bottiglia d'acqua che forniscono complimenti al giorno, ma ha detto che non poteva darmi una e che poteva venderla dal bar, che io La stanza non aveva un frigo, quindi non potevamo comprare acqua e tenerla fredda. Il parcheggio è stato di 10 sterline al giorno, che credo dovrebbe essere incluso nel soggiorno. Il personale dell'hotel era molto più amichevole di questo, ma probabilmente la prossima volta mi sarei guardato altrove.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

Bella casa pulita e tesa, anche se stanca nei posti. La colazione era molto buona. Fate attenzione quando scelgo una stanza, andai a trovare una stanza con una terrazza poco sapevo che non era privata, né aveva una vista molto buona mentre sedeva, per bene quando si alzò. (cfr. immagini,)

Very average room, very tired looking. Room had an odd smell which I think was the plug in smelly things, wondered if it was masking another smell. 😬. Parking on found a space straight away at the front of the building, I think there were more spaces at the back ( unsure). The room was only for one night. One good point ….Only a few minutes walk to the beach.