Prefettura di Mie, Giappone: hotel pet friendly

部屋で静かに過ごせるのは良かったのですが、テレビが無くて寂しかったです。

The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children. The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests. After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information. The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements. The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer. In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.

ロケーションは最高

We were met with such excellent hospitality with Rina and the New Hamaguchi-ya staff. They were thoughtful with their service, the meals provided were definitely prepared with love and great care. Despite the language barriers, we were treated very well and we would definitely come back and stay again!

伊勢神宮や横山展望台など行きたい観光地の近くにあり、家族でわんちゃんとも泊まることができるので本当にありがたい旅館でした！ また、旅館の方々も私たちにはもちろん、わんちゃんにも親切に接してくださり大変ありがたかったです！

全体的な評価はほぼ満点に近いです。 山々に囲まれた土地に一本道の道路があり、そこを抜けるとおしゃれなコテージタイプのロビーが見えます。一旦車を止めてチェックインを行った後、車ごと部屋の前まで移動していくような形の運用になっています。 最初の一本道は幅が1台分しかないため、運転には細心の注意を払うことをお勧めします！ 部屋はとっても広く、清潔感は抜群です。ベットは4台あり、最大6人まで宿泊することができます。一番嬉しかったのは、調理器具が揃っていたことです。BBQを行う予定でしたので、こちらの用意はとても助かりました。 アメニティもアパグループ？だからか質がとても良く、大変満足の行くステイになりました。機会があれば是非また泊まりたいです。 次の日の志摩スペイン村も楽しかったです。

L'ambiente è molto buono, il caldo è molto comodo e la piscina.Il caldo non fornisce asciugamani.Prendi asciugamani nella stanza. La colazione è una forma di auto-aiuto.La colazione è ricco di cena.