Arabia Saudita: hotel con parcheggio nella provincia di Provincia di Medina

Disappointing checkout experience and noticeable difference in treatment I want to mention a particularly disappointing experience during checkout. The staff member was a young, slim man, approximately 5 ft 9 in, wearing a white thobe and red-and-white shemagh. This happened at approximately 7:00–7:30 pm. I was the only person waiting in the queue at reception. He was clearly aware I was waiting, but did not acknowledge me, make eye contact, or indicate that he would assist me next. Immediately before this, I had watched him speaking to a couple in front of me, and he was warm, friendly and conversational with them, speaking to them in Arabic. After they left, he went behind the desk but still did not acknowledge me. After waiting, I had to approach him myself and ask if I could come over. I handed him my key card and then had to ask, “Is there anything else?” He simply replied “Khalas” (“finished/that’s all”) in a very abrupt manner. There was no further conversation, courtesy or farewell. As a non-Arab visitor, I feel it is important to mention that this experience was particularly noticeable because, throughout my Umrah trip in Saudi Arabia, not only at this hotel, I observed several occasions where I felt there was a difference in the warmth, friendliness and level of service shown to me compared with some Arab guests around me. I cannot know the reasons behind individual people’s behaviour. I would also like to be fair and say that my check-in experience at this hotel was excellent. The staff who welcomed me were warm, friendly and attentive. This is why the checkout experience was particularly disappointing. All guests and pilgrims, regardless of nationality or background, should receive the same basic level of acknowledgement, courtesy and respect. I hope the hotel takes this feedback seriously.

There were several issues during my stay. First, the balcony glass door could not be closed properly. I am quite sure the hotel was already aware of this issue, as their technician came and fixed it immediately without checking or asking any questions. However, I had to call twice before someone finally came. Secondly, the service quality does not match the price paid. The breakfast area is also very small. It was almost fully occupied, and the tables were placed extremely close to each other, which made the dining experience uncomfortable. In addition, while I understand that hotels require guests to check out on time, the way it was handled felt more like constant rushing. I received a call at 12:15 and another call at 12:55 to remind me to check out. If check-out time is strictly enforced, I would expect the same level of urgency for check-in as well. Lastly, there was inconsistency regarding the check-in time. My Trip.com booking confirmation clearly stated a 2:00 PM check-in, but the hotel informed me that check-in was only available at 3:00 PM.

L'hotel è un hotel relativamente nuovo, con le camere sono eccellentemente decorate e pulite. Amore le colori nudi e calmanti usati nelle camere. Il mio soggiorno era comodo e il servizio era buono. L'hotel è solo una pietra gettata da Masjidil Nabawi, ed è stato conveniente andare alla moschea per la preghiera che ha richiesto meno di 3 minuti! Il cibo è stato facilmente accessibile con le numerose negozi intorno all'hotel. Mi è sembrato strano che l'hotel fosse annunciato in viaggio con una politica senza figli, ma mi hanno detto che non era vero quando ho controllato con il personale. Avrei preferito essere un hotel adulto solo perché questo è il motivo per cui volevo prenotare, perché le pareti della stanza erano molto sottili, e potevamo sentire i bambini urlando in altre stanze haha! Ma solo una piccola questione, ovviamente.

L'hotel è davvero lontano da Haram porta d'ingresso 307 è top 3 a 5 minuti a piedi ero con mio padre stavo nella piccola stanza e la doccia molto piccola la persona non accedere accogliente se non si vuole pagare caro è top I commenti che ho visto prima di prenotare mi hanno spaventato, ma sono andato tutto bene, lo faccio consiglio

Posizione eccellente e la vista sulla moschea del Profeta è insuperabile. Le camere sono un po' datate, anche la colazione era ok, ma il servizio è stato cordiale e accomodante.

We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced.  We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage. The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery).   Everyday we stayed at the hotel, it grew on us.  The view outside was heavenly mashAla.  Remember you can open the window haha some people I imagine think they can’t.  It such an experience and you have to do it.  Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house.  Again, We had an amazing window view and could see in the direction of Uhud.  All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk.  Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all.  And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.   Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.  They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44.  It was even at par or better maybe than the Jabal Omar in Mecca we stayed at.  You absolutely cannot lose out by staying at this hotel.  If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.   The hotel executive management were world class and again treated me like a friend/family.  Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.

Reception was really good any issues was resolved instantly hotel breakfast was bit disappointing in terms of of variety and some food was not fresh rest location is excellent and reception staff is brilliant and the boys for floor 9 were really good laundry was bit disappointing I will not use it as I had chase for my clothes

I recently stayed at Madinah Hilton as a solo traveler, and it was a wonderful experience. The hotel’s location is exceptional—just a short walk from Al-Masjid an-Nabawi, making it very convenient for prayers at any time. The room was clean, comfortable, and well maintained. The staff were courteous, professional, and always willing to help, making me feel welcome throughout my stay. The breakfast offered a good variety of delicious options, and the overall atmosphere of the hotel was peaceful and relaxing. I felt safe and comfortable staying alone, and the excellent service made my visit even more memorable. I would definitely choose Madinah Hilton again on my next visit to Madinah and highly recommend it to anyone looking for a comfortable stay close to the Prophet’s Mosque. ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Abbiamo avuto un ottimo soggiorno all'Anwar Al Madinah Mövenpick Hotel.La posizione è eccezionale, solo una passeggiata molto breve a Al-Masjid An-Nabawi, rendendolo incredibilmente conveniente per le preghiere. Il personale era benvenuto, gentile e sempre disposto ad aiutare. La nostra stanza era pulita, comoda e ben mantenuta. La casa ha fatto un ottimo lavoro ogni giorno, e le strutture dell'hotel hanno reso il nostro soggiorno ancora più piacevole. Abbiamo apprezzato la calda ospitità e l'atmosfera tranquilla durante il nostro soggiorno. Grazie per aver reso così memorabile la nostra visita a Madina. Noi saremmo sicuramente innamorati di restare qui al nostro prossimo viaggio, in shaa Allah.

Hotel era sulla strada principale. Vicino al masjid. Camminare a masjid per pregare. Colazione è stata buona e hanno molte scelte anche. Camera è grande e spaziosa. Camera pulita e bagno. Molto comodo per stare con la famiglia. Raccomandato di rimanere qui.. Torneranno a soggiornare in questo hotel di nuovo.tq