Arabia Saudita: hotel con parcheggio nella provincia di Provincia di Medina

Nel complesso, il mio soggiorno è stato piacevole. Il personale era generalmente cordiale, anche se la procedura di check-in è stata inizialmente un po' spiacevole. Fortunatamente, le cose sono migliorate in seguito grazie all'eccellente assistenza della signora Bayan. Tuttavia, l'hotel sembra troppo caro rispetto ad altre opzioni situate molto vicino ad Al Haram a Medina. Un grosso inconveniente erano i corridoi: spesso erano pieni di avanzi di cibo lasciati fuori dalle camere, il che era sgradevole e dava una cattiva impressione. Il personale di sicurezza avrebbe bisogno di una formazione migliore per essere più orientato al cliente.

There were several issues during my stay. First, the balcony glass door could not be closed properly. I am quite sure the hotel was already aware of this issue, as their technician came and fixed it immediately without checking or asking any questions. However, I had to call twice before someone finally came. Secondly, the service quality does not match the price paid. The breakfast area is also very small. It was almost fully occupied, and the tables were placed extremely close to each other, which made the dining experience uncomfortable. In addition, while I understand that hotels require guests to check out on time, the way it was handled felt more like constant rushing. I received a call at 12:15 and another call at 12:55 to remind me to check out. If check-out time is strictly enforced, I would expect the same level of urgency for check-in as well. Lastly, there was inconsistency regarding the check-in time. My Trip.com booking confirmation clearly stated a 2:00 PM check-in, but the hotel informed me that check-in was only available at 3:00 PM.

The hotel is a relatively new one, with the rooms being exquisitely decorated and clean. Love the nude and calming colours used in the rooms. My stay was comfortable, and service was good. The hotel is just a stones throw away from Masjidil Nabawi, and it was convenient to be walking to the mosque for prayer which took less than 3 mins! Food was readily accessible with the many shops all around the hotel. I did find it odd that the hotel is advertised on trip with a no-child policy yet they told me that it was not true when I checked with the staff. I would have preferred it to be an adult only hotel since that was why I wanted to book anyway, because the room walls were quite thin, and we could hear kids screaming in the other rooms haha! But just small issue of course.

Ho pagato per una suite di firma a 2 camere. Le camere erano molto piccole. Non abbastanza sockets, potevo solo aprire la frigorifero una frazione come il letto era in viaggio. Neanche la cassaforte funzionava correttamente.

Posizione eccellente e la vista sulla moschea del Profeta è insuperabile. Le camere sono un po' datate, anche la colazione era ok, ma il servizio è stato cordiale e accomodante.

We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced.  We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage. The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery).   Everyday we stayed at the hotel, it grew on us.  The view outside was heavenly mashAla.  Remember you can open the window haha some people I imagine think they can’t.  It such an experience and you have to do it.  Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house.  Again, We had an amazing window view and could see in the direction of Uhud.  All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk.  Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all.  And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.   Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.  They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44.  It was even at par or better maybe than the Jabal Omar in Mecca we stayed at.  You absolutely cannot lose out by staying at this hotel.  If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.   The hotel executive management were world class and again treated me like a friend/family.  Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.

Hotel è buono, tuttavia quando siamo arrivati e abbiamo mostrato il buono di prenotazione dell'hotel per il check-in hanno detto la prenotazione è cancellata . Quindi ho dovuto chiamare trip.com e hanno detto di prenotare di nuovo Io prenotato di nuovo e pagato in contanti rispetto trip.com mi ha chiamato di nuovo mi ha chiesto di scendere e ottenere il tuo rimborso era solo un sacco di cose inutili

La posizione è perfetta. Camminare brevemente alla moschea e facile da organizzare camminare in tutte le negozi. Il personale è eccezionale, cerca sempre di migliorare la vostra esperienza. La colazione era buona con una buona selezione, ma non era diversa giorno dopo giorno. Il personale qui è molto buono e è sempre disposto ad aiutare. Abbiamo avuto un paio di problemi di manutenzione, ma il personale è stato inviato in fretta e la maggior parte è stata corretta in tempo utile. Un consiglio chiederebbe alla vostra stanza di affrontare il centro commerciale, l'altra parte aveva un sacco di rumore di traffico che era costante.

State a Movenpick a Madinah, tutto dalle camere al personale e alle strutture è stato eccellente e supera le aspettative.

Veramente un'esperienza di lusso a Madinah. Le camere sono belle, tranquille e senza spot. Ottima ospitezza dal desk front to the dining area. La distanza di passo diretta e breve da Masjid an-Nabawi rende il nostro viaggio così facile e tranquillo. Resterò qui!