Giappone: hotel con parcheggio nella provincia di Hokkaidō

Il personale non cerca di nascondere il servizio ineguale offerto agli ospiti stranieri rispetto a quello dei locali. Le camere sono scarsamente isolate e si può sentire i vostri vicini e la camera sopra molto chiaramente, soprattutto le scale a piedi, che rendono difficile dormire.

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

Location The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather. Check-in ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process. Check-out Confusion Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English. Breakfast Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future. Luggage Handling and Car Access One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather. Scenery Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property. We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.

Comfort moderno con servizio eccezionale. Recentemente ci siamo trasferiti in questo nuovo hotel per 3 notti e siamo stati profondamente impressionati. L'atmosfera & camera: L'hotel dispone di un design pulito e mediterraneo. La mia stanza era una grandezza decente, non troppo piccola per due persone, e perfettamente mantenuta. ิิิิฺ-Le moderne strutture, tra cui una macchina Nespresso e una TV intelligente con Netflix, hanno reso il nostro soggiorno molto comodo quando neve fuori. - Una cura attenta e coerente, la stanza è stata rinfrescata ogni giorno con acqua potabile. Servizio: Il personale qui sono le vere stelle. Sono veramente amichevole, ci salutano sempre con un sorriso. Sono andati oltre per aiutare a prenotare un taxi a tasso fisso per il nostro trasferimento aeroportuale, che ha reso il nostro partenza mattina presto senza stress. Localizzazione e cena: L'hotel non è proprio nella zona centrale, ma è a pochi passi da tutto. La zona circostante è confezionata con grandi opzioni locali per la cena.Inoltre, il ristorante dell'hotel è una scelta perfetta per una cena. Una piccola nota per il miglioramento: L’unica cosa che mi mancava è la capacità di aprire una finestra leggermente aperta, perché qualcuno che è sensibile alla temperatura della camera durante il sonno (soprattutto in inverno), avendo un po’ di aria fresca avrebbe reso il soggiorno ancora più perfetto. Verdic: Altamente raccomandato per coloro che valgono la pulizia, l'estetica moderna e il servizio di alto livello.

We recently stayed at Furano Winery Hitohana Hotel and had a very enjoyable experience overall. The hotel exceeded our expectations in many aspects, and I would like to commend the team for providing such a comfortable and welcoming stay. One of the biggest highlights was the thoughtful range of complimentary amenities. Having free washing machines and dryers was incredibly convenient, especially for travellers on longer trips. The onsen was clean, relaxing and well maintained, and we appreciated the complimentary green tea, roasted green tea, lemon water and drinking water available outside the onsen, which made the experience even more refreshing. The staff were consistently warm, friendly and helpful throughout our stay. They were always willing to assist whenever we had questions, which made us feel genuinely welcomed. Our room was spacious, quiet and very well equipped. The kitchenette was thoughtfully stocked with everything we needed, making it easy to prepare simple meals. We were also pleasantly surprised that the hotel had already prepared a proper bed for the third person in our group before our arrival. The refrigerator included a freezer compartment, which was particularly useful for storing ice cream and frozen food that we purchased during our trip. We also appreciated that complimentary coffee and tea were available throughout our stay. One of the most memorable experiences was the daily complimentary wine tasting during happy hour. As an added bonus, the hotel also provided us with a voucher to redeem a complimentary bottle of wine at Furano Winery, which was a wonderful gesture and a unique way to showcase the local winery. While we thoroughly enjoyed our stay, I hope the hotel will consider a few areas for improvement. The hotel's location is slightly away from central Furano, so having a car is highly recommended. This was not a major issue for us, but guests relying on public transport may find it less convenient. The parking arrangement could also be improved. The car park is located about a three-minute walk uphill from the hotel. While the distance itself is manageable, the walking path consists of loose stones without a proper pavement. At night, the area is very dark, and during rainy weather, it can become slippery and potentially hazardous, particularly for elderly guests or those with mobility issues. Additional lighting and a paved walkway would greatly improve both safety and accessibility. Lastly, although breakfast was enjoyable, we found the selection somewhat limited compared to other hotels we have stayed at in Furano. For example, during our previous stay at La Vista Furano, the breakfast offered a wider variety of Japanese specialties, including fresh sashimi and Furano melon, as well as complimentary late-night soba, which created a more memorable dining experience. At Furano Winery Hitohana, the breakfast leaned more towards Western offerings. Expanding the selection of local Japanese dishes and regional specialties would further enhance the overall guest experience. Despite these suggestions, we had a wonderful stay and would gladly recommend Furano Winery Hitohana Hotel to anyone looking for a peaceful, spacious and comfortable accommodation in Furano. The generous complimentary amenities, excellent service and thoughtful hospitality made our stay truly memorable. Thank you to the entire team for making our visit such an enjoyable one.

Staff are remarkably friendly, well-trained, and consistently ready to assist. The breakfast buffet offers a wide and impressive variety of choices. While the room lighting is somewhat dim for reading or applying makeup—likely a deliberate design choice—the room features a pleasant view overlooking the brewery. Additionally, the mattress and pillows provide an exceptionally comfortable and relaxing stay.

It was a great experience and one of the best experience from customer service, food and accommodation. Customer service is 10 stars 🫡🌟

Kudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.

Benvenuto, molto amichevole personale di servizio ci dicendo direzione verso le porte di partenza e dove fare shopping e cena. Ottimo accesso alle porte di partenza, tutto sotto copertura e a pochi passi L'hotel ci ha fornito trolley per l'arrivo all'aeroporto, lasciandoci in pace. La TV set mostra lo stato di volo che ci aiuta a seguire con programmi particolarmente importanti quando ritorniamo a un paese prono a tifone. Spazio e pulizia con accesso complimentare a Onsen sono più apprezzati

Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.