Leggi le recensioni degli ospiti sugli hotel di Albuquerque

San Mateo Inn
3.9/543 Recensioni
The only reason I didn't give it 5 stars is the location. With that being said the owners have done a WONDERFUL job of keeping the grounds safe. We felt safe in parking lot and in our room. Our room was very nice and clean. Updated to a mountain country feel. Staff at front desk very kind. Affordable rates. We would totally stay here again. Left this morning safe and rested for the rest of our travels. Thank you guys for being part of our relocation adventure and being there for us to rest our heads!
La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW
3.2/597 Recensioni
L'hotel si è occupato di trip.com dando la posizione sbagliata per NW laquinta. Era una stanza pulita e più comoda. Nessun problema con il nostro pupaccio di 11 sterline. L'area senzatetto è tutto intorno alle strade pieghevole. La città delusa non è più interessata a pulire le feci di spazzolino di cibo rotto, ecc che lasciano senzatetto ovunque.
Hyatt Place Albuquerque Airport
4/598 Recensioni
Great stay. Hotel is clean, staff are well trained and professional. Good location. Fair price. Best value for money. Works perfectly if you need quick shuttle svc to and from airport. Also shuttle svc anywhere in surrounding area.
Sheraton Albuquerque Airport Hotel
3.7/5104 Recensioni
To Whom it may concern, I was extremely underwhelmed by my stay at this hotel. First, checking in the gentlemen who helped me was rude. When I had to come back down to tell him my room key did not work, he talked to me as if I had never used a hotel room key before. I explained to him that when swiping the key, it kept turning red, then he realized he made a mistake and gave me a room whose key access did not work. Strike 1. The room did not have a fridge despite on their Marriott website, the amenities stated that a refrigerator was included. Strike 2. Out of the 5 nights we stayed, our room was only cleaned 2 times. We came back to the room usually around 3pm so we expected the room to be clean but unfortunately it was not clean 3 times. Also when our rooms were cleaned, we were always shorted towels. There were 3 guests in the room yet we always kept getting 2 towels. It was annoying that we had to keep asking for more towels. Strike 3 Since we had to ask for towels every day, asking for more towels was a hassle. Out of the 3 times I asked, only once did housekeeping bring an extra set. The other 2 times, no one ever showed up. Again frustrating that I started going to the pool area and grabbing towels from there. Strike 4. The morning manager for the bar/restaurant was incredibly rude. We wanted hot water to make tea and when we ask the morning manager our first morning, she wanted to charge us for hot water. That was absurd! It's water! When we tried again during the night manager, she was nice enough to bring us hot water when we brought our own bottle. Seriously it's hot water, no one should charge for that. Strike 5. I have stayed at Marriott hotels before, but this one was by far the worst one. The whole staff needs a new training session on hospitality.
TownePlace Suites Albuquerque Airport
4.2/531 Recensioni
As this is an airport, I only had very modest expectations, but those expectations were certainly exceeded. The front desk staff was very friendly and courteous at both check in and out. There is a small fridge stocked with complimentary bottle water at the lobby. Complimentary cookies are also available. The shuttle driver was also friendly, and the shuttle arrived for airport pickup shortly after I called the hotel. The room was spacious, clean and functional (the only thing slightly odd was the spot-light style lighting around the work desk- but it's just a very minor thing). There is a small fitness center right by the lobby - the machines are in good condition. Like all other Townplace properties, it offers complimentary breakfast; and I thought the quality of the breakfast was above-average. The lobby area feels bright and clean. Overall, this property offers excellent value and convenience.
Hilton Garden Inn Albuquerque Uptown
4/5101 Recensioni
I recently moved to Denver from Albuquerque and still have a New Mexico Driver’s License. Upon check in I was asked for my ID and credit card. I was extremely disappointed that, instead of being thanked for being a Diamond member and receiving my two waters as usual, I was told that I couldn’t stay there because I’m a local. The staff suggested I stay at another hotel instead. I had to produce my lease agreement to prove that I live in Denver before I was allowed to check into my room for work. This “no locals” policy isn’t listed anywhere on their website, and this has been documented in my current case. I spoke with the supervisor that checked me in, and said she was the manager on duty, who assured me that Assistant General Manager JJ would give me a call. Unfortunately, I never received a call. When I tried to call him twice, I asked for the manager and he responded that he was the manager. I asked, “Hi, is this the manager JJ?” and he replied, “I’m the manager and I’m not going to give my name out for security purposes,” then he said he couldn’t hear me and started to get belligerent. I called back, he answered the phone, said hello, then screamed that he was on the phone to someone else and put me on hold. Since I cannot have my phone at my work site, I left it in the car and didn’t receive a call back during my stay. I will absolutely not be staying at this property again and will be informing all of my coworkers that the Homewood Suites up the road is much friendlier, overall more hospitable. I also hope the supervisor and the Assistant Manager both receive hospitality training. Some other issues about the property: I asked the front desk about police activity at the hotel and received a vague response, and then they brushed it off because hotel security had arrived, this made me feel unsafe. Last time I stayed at the property an individual had broken into and locked himself in the pool restroom until three security guards knocked down the door. The hotel is under construction and at one point me and other guests were made to walk under an active motorized scaffolding. There was garbage and construction materials littering the fire escape. These are very much safety concerns. Another complaint about the construction is that 75% of the parking lot is taken up by shipping containers, cranes or construction materials. There isn’t any instruction or indication on where to park.

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Informazioni di viaggio locali

Numero di hotel12
Numero di recensioni700
Prezzo più alto1.642 BRL
Prezzo più basso322 BRL
Prezzo medio (fine settimana)663 BRL
Prezzo medio (giorni feriali)614 BRL