Hotel in zona Schellerdriehoek, Zwolle

A lovely small hotel in a residential area. Parking aside the street at no charge. We came to Zwolle as a stopover to Assen for watching the 2024 Moto GP race. We were received friendly and with all our reservation data already on the record. The room was tidy with a nice view to the cozy garden in the backyard equipped with tables and chairs. A shower and WC in a small seperate room, a double basin in the room. Everything in perfect condition. At the he ground floor you'll find stylish enchanting, a little colonial looking furnished rooms. A bar that would perfectly fit into an English pub, a breakfast room that breathes a silent taste of noblesse. The breakfast offers averyrhing we were used to being frequent travellers around Europe. Prive/values fit into our budget, the service just perfect..hence we make a clear recommendation: come here and get mesmerized.

The owner, Sander, is extremely typical in being tight and inconsiderate of customers who are not satisfied. We had a flood in our bathroom due to the walk in shower, and even though he tried to fix it, it still flooded afterwards. Nothing was done about keeping us happy or compensating for this terrible experience. Showers were limited for us, they were cut short and caused inconvenience with us left with shampoo in our hair! No complimentary drink to say sorry, in fact no-one even apologised for any of the unfortunate events that occurred with the shower! So shocking and completely unprofessional. When I then look at their target audience, I realise the majority of the customers are over the age of 60, so they probably are oblivious to all the problems. Very defensive staff, especially on check out who just looked as pathetic as a teenager being told off. She obviously had been warned by Sander and went straight into defence mode. Again, very amateur and unprofessional. Also, the soap and shampoo facilities for a so-called four star hotel was a joke. Locked in tubes and half empty on the day of arrival. Four or five star hotels usually utilise miniature toiletries. I have travelled a lot and know that this method is typical of 2/3 star hotels or motels, which I tend to avoid. Again a way of saving money and a short cut. Lame. Just lame. The buffet dinner was bland, tasteless and rather disgusting. It is not live cooking - it is a shambles; children fingering all the food with dirty hands, and then expecting us to eat it. No thanks. Waste of money and complete rip off room prices. Best of luck to this potential old people's home. If my grandparents were still alive, I would still not recommend the hotel to them. They would deserve better, as did we. Have the decency not to rate yourself on what is visible on the surface (the view/location etc) but actually on the ins and outs of staying there. It is terrible but the worst thing was the staff's attitude. I am so happy they do not treat customers like this in the UK. Shame on Sander and his appalling staff. Disgusting. Useless. Waste of space. Good luck.

Beautifully decorated inside, loads of space in the room. The staff were really friendly and helpful, ready to advise on any tourist information. Plenty of choice for breakfast (included in the price). We had lunch and dinner while we were there. Outstanding. Tasty and beautifully presented. They had a special surprise for dad on his birthday. It's in a very quiet, nature area. Not too far to explore the really pretty towns like Deventer and Apeldoorn. Very enjoyable stay.

Wonderfully welcoming staff. Relaxed ambience throughout the property. Elegant dining rooms. Large comfortable bedroom with good amenities in the room. Very nice evening meal (for a separate price) and an enjoyable breakfast (included in the price). Excellent value for money (in the week). No lifts though so if you have big suitcases, this could be a problem (that said, the staff helped us up with our light bags). The room we had had steps down into the room which made it difficult getting out as you had to step back down to pull the door inwards. Would definitely like to come and stay at this property again.