Swiss Star Oerlikon Lodge - Self Check-IN

Value for money, walkjng distance from train station. Pillows need to change and the bedsheets as well as the towels

Super Standort und nahe vom Bahnhof Oerlikon. Das Appartment ist geräumig und mit einer Küche ausgestattet. Weiter hat das Appartment sogar einen kleinen Balkon. Perfekt um vor einem Flug dort zu übernachten oder ein zwei tage Zürich zu besichtigen.

Prima di tutto la stanza era piena di un disgustoso odore di ****. Secondo, non c'era un asciugacapelli e poiché non c'era reception, abbiamo mandato un messaggio al numero che ci avevano dato, ma non abbiamo ricevuto risposta. Terzo, la stanza non era del tutto pulita e c'erano un sacco di formiche in giro per la stanza. E ultimo ma non meno importante, la stanza era fredda e c'era solo un piccolo piumone ed eravamo in due, quindi..... Schade

The manager was possibly the most uncooperative and arrogant one that I have encountered in decades of business travel around the world. The manager was unwilling to do anything at all to solve a legitimate and significant problem that I had with the booking, even after repeated requests, though it would have been easy for them to do so and would have cost them nothing. The phone number that they provide just results in a couple of minutes of music playing and then hanging up, no matter how often or at what time of day you call it. I shudder to think of what happens when a guest has a problem with their room whose solution actually calls for some effort on the manager's part. (I see now that the one earlier Tripadvisor review reports a very similar experience. I wish I had read that review before booking!)