No.8 Yelang Street, Bozhou District, Zunyi, Guizhou, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
809 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.5
Strutture e servizi9.3
Servizio9.3
Pulizia9.5
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Tutte le recensioni(809)
Recensioni positive(788)
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Ottima colazione(106)
Vicino alla zona panoramica(62)
Piscina meravigliosa(39)
Reception gentilissima(29)
Ottima vista notturna(23)
Con piscina a sfioro(22)
Camera piccola(20)
Di lusso(9)
Recensioni negative(21)
CHANG
Camera Superior 2 letti
Soggiorno: mar 2024
Famiglia
10 recensione
9.0/10
Ottimo
Pubblicata: 24 mag 2024
1. Location was top of the hill so walking back could be tiring. However, the views from the hotel made up for the distance.
2. Hotel was very clean with no odour at all.
3. Service was excellent by the reception who stands up to greet us. Door man was also very helpful showing us the directions.
4. Breakfast buffet has a good variety though not every dish is delicious. However, the restaurant views made up for any shortcomings.
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Risposta dalla struttura: First of all, thank you very much to the friends who have come from afar and look forward to your next visit. Miaowang Hotel is a hotel that promotes ancient Miao culture. The hotel is in the form of a penthouse with very ethnic characteristics. I hope you will like it. We will continue to work hard for hotel breakfast to make some more delicious food to give back to everyone's love and give you our best wishes.
Utente ospite
Camera Superior 2 letti
Soggiorno: feb 2025
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 24 mar 2025
Hotei good luck
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱衷,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Risposta dalla struttura: 尊敬的賓客,感謝您選擇入住我們酒店並分享您的寶貴意見。對於您在五一假期期間的不愉快體驗,我們深表歉意。關於您反映的問題,我們非常重視,我們理解節假日期間的服務壓力給您帶來了不便,您反映的飲料補充不及時問題是因為當時您比較着急入住,為提升您的入住感受,我們緊急安排給您換房入住,飲料還未來得及進行增補,得知情況後我們立即進行了補送,但很遺憾沒能及時滿足您的需求;因為您預訂的房型比較特殊,故位置都比較偏,後續我們將提前和顧客進行核房,提前告知此類情況,減少客人心理落差,我們非常珍視您的反饋,這將幫助我們持續提升服務質量。歡迎您再次光臨,祝萬事順意。
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇苗王酒店,此次入住沒有給您留下完美的體驗酒店深表歉意。因烏江寨旅遊度假區由公司團隊統一管理,景區內酒店入住辦理均在景區入口處遊客服務中心統一辦理,五一期間景區開放東遊客服務中心和西遊客服務中心兩個入口,賓客可根據導航距離提示自由選擇,東遊客服務中心承載量相對較大。節假日期間,人流量大,建議您選擇東遊客服務中心進入景區。關於您反饋的提前聯繫酒店安排車輛事宜,酒店也十分抱歉,並未有接到您的致電和了解您的需求,如有接到您的需求,酒店將第一時間對接遊客服務中心同事安排人員接應。您描述的遊客中心工作人員冷漠態度也完全違背了景區首問責任制的服務準則。我們已聯動遊客中心同事調取近日監控核查,將對涉事員工進行服務標準再培訓,並納入績效考核。為表歉意,酒店希望您能再次致電與您取得進一步聯繫,您的遭遇為我們敲響了警鐘,若您願意再次信任我們,我們將為您安排一次完整的服務體驗回訪。烏江寨的夏夜螢火仍想為您點亮,盼能有機會彌補遺憾。
Risposta dalla struttura: 謝謝您的高度評價,您的滿意就是對我們最大的鼓勵。苗王酒店定位為苗族風情的特色精品酒店,坐落於景區極佳的核心區域,可觀景區美景,酒店還配備游泳池和健身房,以便更好的為客人服務。再次感謝您的讚賞,這對景區和酒店都是最大的鼓舞,我們將繼續維持這份熱情,真摯地為客人服務!期待您的再次光臨!
Utente ospite
Superior Panorama Mini Smart Room (Double Bed) (Balcony)