Hotel in zona Playa la Ropa, Zihuatanejo

We have been coming to the Thompson Zihuatanejo for many years and it never disappoints us. The minute we enter the lobby, we know we are back in our happy place. We love this hotel, its location (right on La Ropa Beach) and most of all, it’s kind, caring amazing staff. Abigail Perez helped with getting the perfect room for us. We so appreciated all of her efforts. It’s always nice to be remembered upon your return and this is what we experienced with the breakfast staff, Elli, Ellie, Domingo and Sarah. Their service and hospitality was over the top. Now to the beach staff. Francisco and Herberto took excellent care of us. I can’t say enough good things about both of them. We thoroughly enjoyed our stay at the Thompson and look forward to our return visit. Thank you again to everyone for making this holiday a special one.

The most important thing for me on a holiday is to be on a beach where I can swim in the sea. I don't know how Zihuatanejo is not better known in the world, as in particular Playa La Ropa is one of the most stunning locations I have ever visited. The beach is perfect but it is how it is set in a bay with spectacular scenery all around that really makes it. This hotel is right on the beach, with a nice pool and beachside area and restaurant. One night we even had a huge turtle wander up and make a nest against the wall of the restaurant. For a reasonably-priced hotel, the rooms are spacious, with a large shower, and the beds are prefect for me as they appear to made of solid concrete. Some people have complained about the WiFi. I admit I lost connection occasionally but then it was possible to connect to what I assume it the WiFi for the conference part. In any case, this place is Paradise and it's nice to switch off from the outside world. Staff for the most part were pretty quiet but friendly when you spoke to them. This is very much a place where older Americans, younger couples without kids, and families come, and many of them seem to be regulars. Staff seem to be more friendly with them but that's only to be expected and when I got talking to some regulars, staff were a lot friendlier with me (not that they were unfriendly before). I have seen it said that this part of Zihuatanejo is quiet and that there are not many options for food etc. Firstly, the quiet part is a good thing for a relaxing holiday and there are other restaurants along the beach. Paty's next door is great for breakfast, lunch and dinner, with really friendly staff and all manner of water activities to book. The hotel restaurant however is amazing and the food some of the best I have ever had. One of the beef dishes with fried plantains was especially noteworthy.

This is a wonderful experience. It is close to the beach and has a nice pool. The restaurant is also nice.

What happens when you combine the best food, fabulous views, wonderful rooms, and a fantastic staff? Tentaciones Hotel & Lounge / Tentaciones Restaurant (two listings in Trip Advisor) We’ve visited Tentaciones for dinner several times in the past and always left believing they were the best restaurant in Zihuantanejo. They treated us like family, remembered us from year to year and delivered impeccable service with great food and drink. Nothing has changed, it remains the best restaurant we know in Zihua. But this time we stayed at the hotel. Four rooms, all beautiful, each with their own character, make it hard to choose. No matter, we would love any of them. And staying the night just reinforces the personal level of service from the staff, Carmen, Salvatore, Chai, Pablo, Oscar, and the rest, treating us like special guests of the family. We can’t wait to return.

The staff was so friendly, especially Johnny, Isaac and Lily. The restaurant and pool service was excellent. We loved the pools and the view from the hotel is breathtaking. When we booked the hotel, we booked breakfast too but unfortunately when we arrived they said the included breakfast is only for the parents. So we were definitely surprised by that. Our only complaint is that we were charged twice for an upgrade to an Oceanview room and they did not refund the double charge and we stopped hearing from them when they said they would look into it.