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1 notte
Recensioni degli ospiti
4.7/5
Straordinario
1090 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Recensioni positive(1068)
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Posizione ideale(183)
Reception gentilissima(88)
Ottima colazione(70)
Ottimo design(50)
Ideale per viaggi di lavoro(19)
Piscina meravigliosa(11)
Ottima vista notturna(8)
Buffet delizioso(7)
Recensioni negative(22)
Zhudou
Habitat Twin
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 28 dic 2024
The location is right next to the Hengqin Port. There is a large shopping mall next to the hotel. The railway is on the ground floor of the shop.
The room is very advanced with automatic control curtains. Modern design, comfortable room. Robots deliver meals. The reception staffs were very friendly and helpful. Especially the manager John explained how Alipay works in China, and he also drove me to the mobile phone store to help me open a SIM card. This was a great help for a foreigner like me. Thanks again John.
Traduci
Risposta dalla struttura: Dear guest, please receive the warmest greetings from Artyzen Habitat Hengqin Zhuhai Hotel! We are very excited to know that you had a convenient, warm and comfortable stay at the hotel. Thank you very much for your highly recognition and liking of John from the Hotel Guest Service Department. Your encouragement is our best motivation, we have the first time to share your joyful with us. We will continue to keep pace with The Times and make every effort to present you with an artistic and dynamic stay experience. We look forward to seeing you again.
Utente ospite
Habitat Twin
Soggiorno: ago 2024
Viaggio con amici
8 recensione
4.5/5
Ottimo
Pubblicata: 30 set 2024
It very good, service location and swimming pool , will go again
Traduci
Risposta dalla struttura: Dear Guest, We are honored to receive your thoughtful review. I'm glad you had a satisfying vacation at Artyzen Habitat Hengqin Zhuhai. It is our privilege to provide considerate service and make your holiday an enjoyable experience. Here, every guest who visits us, whether for the first time or returning, will receive our heartfelt and professional service as always, so that every guest feels welcome. Combining rich artistic atmosphere with modern minimalism and convenience, our rooms and suites are all equipped with spacious floor-to-ceiling windows, allowing you to escape the noise of the city yet be close to its vibrancy, creating private delightful moments. We sincerely look forward to welcoming you back again and provide an even more distinctive and intimate superlative service during your next stay, leaving you with unforgettable fond memories!
Utente anonimo
Habitat Twin
Soggiorno: giu 2024
Famiglia
26 recensione
5.0/5
Eccezionale
Pubblicata: 29 set 2024
Great stay with my family. A kids friendly hotel for sure. Food my kids love. Gym room is a bonus and staff are very helpful!
Traduci
Risposta dalla struttura: Dear Guest, We are honored to receive your thoughtful review. I'm glad you had a satisfying vacation at Artyzen Habitat Hengqin Zhuhai. It is our privilege to provide considerate service and make your holiday an enjoyable experience. Here, every guest who visits us, whether for the first time or returning, will receive our heartfelt and professional service as always, so that every guest feels welcome. Combining rich artistic atmosphere with modern minimalism and convenience, our rooms and suites are all equipped with spacious floor-to-ceiling windows, allowing you to escape the noise of the city yet be close to its vibrancy, creating private delightful moments. We sincerely look forward to welcoming you back again and provide an even more distinctive and intimate superlative service during your next stay, leaving you with unforgettable fond memories!
Utente ospite
Habitat Twin
Soggiorno: mag 2024
Famiglia
1 recensione
4.2/5
Molto buono
Pubblicata: 2 lug 2024
Checked in on 1/7. Daniel, Anderson & Rainey were helpful and welcoming. Got upgraded with Macau view room. Room was new, clean and comfortable. No weird smell at all. Overall very satisfied with the service and the room. Will sure stay again. Extremely close to Hengqin Border. However, the shower door should be pushed instead of pulled from outside cos cannot put the floor mat in any way. So that’s where it should improve. Buffet breakfast was good but not much variety tho.
Traduci
Risposta dalla struttura: Dear guest, Thank you for staying at Artyzen Habitat Hengqin Zhuhai. And thank you for your recognition of our staffs Daniel/Anderson/Rainey. Your satisfaction is our greatest encouragement. The hotel design concept from Hong Kong designers, using limited space to create unlimited possibilities, and thank you very much for your comments and suggestions. We are also constantly innovating breakfast variety, hoping to make guests feel different quality. Looking forward to seeing you soon.
Erin Karre
Camera Panoramica Habitat con letto King Size
Soggiorno: nov 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 25 dic 2024
We stayed at the hotel after a beautiful Christmas eve dinner arranged by the hotel restaurant Townsquare. The dinner was outstanding. The hotel management was so kind and left a hand written Merry Christmas card and an apple in our room. Everyone was so friendly and helpful from the people who checked us in, to the wait staff, to the cleaners. What a wonderful experience to spend the holiday at Artyzen Habitat! Thank you. Thank you. For a beautiful evening.
Traduci
Risposta dalla struttura: Dear guest, please receive the warmest greetings from Artyzen Habitat Hengqin Zhuhai Hotel! We are very excited to know that you had a convenient, warm and comfortable stay at the hotel. Thank you very much for your highly recognition and from the Hotel Guest Service Department. Your encouragement is our best motivation, we have the first time to share your joyful with us. We will continue to keep pace with The Times and make every effort to present you with an artistic and dynamic stay experience. We look forward to seeing you again.
Utente ospite
Delight Residence Double Bed Family Room With Sofa Bed
Soggiorno: nov 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 2 gen 2025
Every convinent location if you visiting Macau through Hengqin. Very stylist design, restaurant has both western and Chinese food, all taste good. People at desk are super helpful and friendly. Good stay.
Traduci
Risposta dalla struttura: Dear guest, please receive the warmest greetings from Artyzen Habitat Hengqin Zhuhai Hotel! We are very excited to know that you had a convenient, warm and comfortable stay at the hotel. Thank you very much for your highly recognition. Your encouragement is our best motivation, we have the first time to share your joyful with us. We will continue to keep pace with The Times and make every effort to present you with an artistic and dynamic stay experience. We look forward to seeing you again.
eeeats
Habitat Twin
Soggiorno: mag 2024
Famiglia
11 recensione
5.0/5
Eccezionale
Pubblicata: 10 giu 2024
this is my second time staying in the same hotel in two months. i choose it again because of the location. it is right next to the 24/7 hengqin boarder. it’s so close that you can just wake up and cross the boarder to macau for breakfast. it’s also 15 mins away from chimelong ocean kingdom. the location is the key. there are also some restaurants and malls around, though options not much. but it’s enough.
the staffs are super friendly. every time the upgraded me. this time is a corner room. much more spacious than last time. a whole 180 degree window with the zhuhai and macau view.
i would recommend to my friends.
Traduci
Risposta dalla struttura: Dear Guest,We are honored to receive your thoughtful review. I'm glad you had a satisfying vacation at Artyzen Habitat Hengqin Zhuhai. It is our privilege to provide considerate service and make your holiday an enjoyable experience. Here, every guest who visits us, whether for the first time or returning, will receive our heartfelt and professional service as always, so that every guest feels welcome. Combining rich artistic atmosphere with modern minimalism and convenience, our rooms and suites are all equipped with spacious floor-to-ceiling windows, allowing you to escape the noise of the city yet be close to its vibrancy, creating private delightful moments. We sincerely look forward to welcoming you back again and provide an even more distinctive and intimate superlative service during your next stay, leaving you with unforgettable fond memories!
Raymond
Camera Panoramica Habitat con letto King Size
Soggiorno: mag 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 giu 2024
We are amazed by the friendly hospitality and professional services from the front desk no matter day or night shift staffs, especially Shirley, Peggy, Rainey and Anderson. Not to mention the convenient location to get to Macau via HENGQIN port, only mins away by foot. We would recommend to book your next stay with Artzyen
Traduci
Risposta dalla struttura: Dear customer, thank you for choosing Artyzen Habitat Hengqin Zhuhai. We're exciting to share the good news to our all staffs, your good comments encourge us to motivation of our work, our hotel located at CBD of Hengqin, 2 mins to Henqin Port by walk, 24 hours go through Macau and Hengqin. We look forward to seeing you again, have a nice day.
Pierre
Habitat con letto king size
Soggiorno: nov 2024
Solo
14 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2024
Amazing breakfast, service was good.
Environment decoration is relaxing and well spaced. Good work overall.
Location is amazing to go around Zhuhai (train station and all the bus) or cross to Macau.
Only problem is the wifi, reconnection is a bit tricky from the phone, you get disconnected many times and have to forget the network to reconnect. Why is it an issue? Because when you sleep and your phone disconnect from wifi, if you get the macau network you get a hefty roaming fee by surprise in the morning...
Traduci
Risposta dalla struttura: Dear guest, please receive the warmest greetings from Artyzen Habitat Hengqin Zhuhai Hotel! We are very excited to know that you had a convenient, warm and comfortable stay at the hotel. Thank you very much for your highly recognition and liking of Jessica from the Hotel Guest Service Department. Your encouragement is our best motivation, we have the first time to share your joyful with us. We will continue to keep pace with The Times and make every effort to present you with an artistic and dynamic stay experience. We look forward to seeing you again.
Stardy in the dark
Habitat con letto king size
Soggiorno: apr 2024
Coppia
39 recensione
3.7/5
Pubblicata: 25 lug 2024
Air conditioner could not be adjusted
Very very hot
Was sweating all night
Traduci
Risposta dalla struttura: Dear customer, thank you for taking the time to give us a review. We are very sorry to bring you unpleasant check-in experience. Regarding the hotel's air conditioning facilities, we will immediately report to the relevant departments for handling, so as to ensure that every guest has a comfortable accommodation environment. The check-in experience of guests is our primary concern. Please also give us the opportunity to make up for it, and hope to serve you again in the near future.
Chin Chung Jeffrey
Habitat con letto king size
Soggiorno: set 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 ott 2024
The hotel is very new and nicely furnished. We checked in at a very late night and the staff, Seren and Daniel were very helpful. It is just right next to the Hengqin port which is very convenient to go to Macau.
Traduci
Risposta dalla struttura: Dear Guest We are honored to receive your thoughtful review and the good comments for Seren and Daniel.We were glad you had a satisfying vacation at Artyzen Habitat Hengqin Zhuhai. It is our privilege to provide considerate service and make your holiday an enjoyable experience. Here, every guest who visits us, whether for the first time or returning, will receive our heartfelt and professional service as always, so that every guest feels welcome. Combining rich artistic atmosphere with modern minimalism and convenience, our rooms are all equipped with spacious floor-to-ceiling windows, allowing you to escape the noise of the city yet be close to its vibrancy, creating private delightful moments. We sincerely look forward to welcoming you back again and provide an even more distinctive and intimate superlative service during your next stay, leaving you with unforgettable fond memories!
Utente ospite
Habitat Twin
Soggiorno: ago 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 16 set 2024
The hotel is brand new and clean. Staff are all cheerful and helpful. We asked for late check-out and thanks for Yuki's arrangement, we've got to stay at the hotel to enjoy the facilities till 3 pm that day.
The stay is wonderful.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for choosing Atyzen Habitat Hengqin, Zhuhai and sparing your valuable time to share your stay experience with us. We highly value your feedback and have always been striving to provide unique and quality service for each esteemed guest. Thank you for your suggestions as they help us better understand our guests' needs. We feel regretful for not meeting your expectations in some areas in a timely manner. May we know is it the F&B or the Guest Sevice/the Housekeeping team's service "is a bit delay" in your comment? Our team will strengthen training, communication and improve hotel facilities. Meanwhile, we have noted down your stay experience in your customer profile and attach high importance to it. Please feel free to contact us if needed. We look forward to providing you with a pleasant and wonderful experience during your next stay!
Utente ospite
Habitat Twin
Soggiorno: ago 2024
Famiglia
21 recensione
4.2/5
Molto buono
Pubblicata: 25 set 2024
the outdoor swimming pool is very nice.
good service, and the rooms are nice
Traduci
Risposta dalla struttura: Dear Guest, Thank you for choosing Atyzen Habitat Hengqin, Zhuhai and sparing your valuable time to share your stay experience with us. We highly value your feedback and have always been striving to provide unique and quality service for each esteemed guest. Thank you for your suggestions as they help us better understand our guests' needs. We feel regretful for not meeting your expectations in some areas in a timely manner. May we know is it the F&B or the Guest Sevice/the Housekeeping team's service "is a bit delay" in your comment? Our team will strengthen training, communication and improve hotel facilities. Meanwhile, we have noted down your stay experience in your customer profile and attach high importance to it. Please feel free to contact us if needed. We look forward to providing you with a pleasant and wonderful experience during your next stay!
Utente ospite
Camera Familiare Habitat
Soggiorno: giu 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 lug 2024
Peggy , Yuki, Mila and Nancy are very nice. Hotel is good and breakfast are good as well
Traduci
Risposta dalla struttura: Dear Guest, We are honored to receive your thoughtful review. I'm glad you had a satisfying vacation at Artyzen Habitat Hengqin Zhuhai. It is our privilege to provide considerate service and make your holiday an enjoyable experience. Here, every guest who visits us, whether for the first time or returning, will receive our heartfelt and professional service as always, so that every guest feels welcome. Combining rich artistic atmosphere with modern minimalism and convenience, our rooms and suites are all equipped with spacious floor-to-ceiling windows, allowing you to escape the noise of the city yet be close to its vibrancy, creating private delightful moments. We sincerely look forward to welcoming you back again and provide an even more distinctive and intimate superlative service during your next stay, leaving you with unforgettable fond memories!
Tong Abby
Habitat con letto king size
Soggiorno: set 2024
Famiglia
1 recensione
3.2/5
Pubblicata: 29 dic 2024
The toilet got the draining smell which is very smelly
Traduci
Risposta dalla struttura: Dear guest, we are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guest feedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future to show you the high level of service that we are capable of providing.