Phoenix Hotel

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

酒店交通便利，房間設施很新而且舒適。餐飲很有地方特色，總體酒店環境很好。 服酒店工作人服務服務很周到，尤其是前廳部接待人員樂夕和綿綿待客如家人，給人温馨如回家單位就感覺。下次還來。

酒店氛圍不錯，和同事出差，順便打卡，還有個旋轉樓梯，燈光很漂亮，還有自動送餐機器人，前台服務很好，尤其是樂夕和江沅，熱情細緻，好評～！ 感覺還能舉辦峯會啥的。場地挺大的。這次來鄭州心情很好，酒店是重要的加分項。下次推薦朋友都定這裏。