Wyndham Grand Zhaoqing Downtown

Recensioni su Wyndham Grand Zhaoqing Downtown

Wyndham Grand Zhaoqing Downtown

No.13, Section 5, Xinghu Avenue, Duanzhou District, Zhaoqing, Guangdong, ChinaDettagli hotel
Wyndham Grand Zhaoqing Downtown
Wyndham Grand Zhaoqing DowntownWyndham Grand Zhaoqing DowntownWyndham Grand Zhaoqing Downtown
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Recensioni degli ospiti

4.7/5
Straordinario
5602 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.6
Pulizia4.7
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Tutte le recensioni(5602)
Recensioni positive(5475)
Recensioni con foto/video(2032)
Reception gentilissima(421)
Ideale per bambini(411)
Terme rilassanti(188)
Vista sul lago isolato(155)
Di lusso(135)
Con area gioco per bambini(96)
Cena molto buona(55)
Recensioni negative(127)
Ralph Mx
Appartamento (letto matrimoniale, con vista sul giardino)
Soggiorno: ott 2024
Solo
47 recensione
2.7/5
Pubblicata: 12 dic 2024
This is a sort of white elephant. From the outside it looks great, the most expensive place in town! But the reality is quite different. The lobby is a huge room with big screens and cold environment, the check-in is fast and people speak English. The room assigned was about 700 meters away from the reception!!! super far away and no options of transportation, just walk with my suitcase. As soon as I arrived to my room, there was a strong smell of humidity and drainage pipes. I called the reception and mentioned that, they gave me option of an upgrade, but not for free, I had to pay 200 RMB extras!!!! Finally I took it and the place was the same except with small balcony, not worth it! Note: the view of the lake is outstanding! very nice, but the room is noisy and not comfortable. The breakfast is a market, lots of people, no organization, so you have to fight for a table, if you are alone (as in my case), I had to leave my jacket there to reserve a chair in a shared table. The parking is good, but not convenient, you need to go outside from the hotel building to the parking facilities, in a rainy day is not convenient. Next time I will find another option.
Traduci
6/8
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! We deeply apologize for failing to provide you with a satisfactory stay experience, and thank you for informing us of your dissatisfaction with the hotel service. We attach great importance to the service and catering problems you mentioned, we have the first time to feedback to the relevant departments and rectification. For your feedback on this stay, we will certainly review our own shortcomings and actively correct, I hope you can accept our most sincere apologies. We sincerely hope that you will come back to see us again and give us the opportunity to provide you with a better service experience. We wish you a happy life.
Utente ospite
Camera Superior (2 letti, con vista sul lago, vasca)
Soggiorno: ago 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 21 set 2024
The hotel is gorgeous, amazing views of the lake. Facilities on site are top notch and staff are respectful and helpful. Davis who helps us with this trip went above and beyond to make our stay amazing. I can’t help but recommend this hotel again and again!!
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Zhaoqing Downtown, we look forward to your visit again!
Lez Lee
Camera Deluxe (letto matrimoniale, con vista sul lago, vasca)
Soggiorno: ago 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 15 set 2024
First impressions are very important and can determine a guest's experience. The friendly and helpful front desk personel (Echo Huang & Mr Wong) were attentive and ethusiatically answered our various queries. As we found out later, even the housekeeping staff were warm and friendly, accomodating our requests. The service attitude immediately made a very good start to our stay. Room was comfortable and luxurious as befitting a 5+ star hotel. Sound proofing was top notch. The room we stayed in has a balcony and outdoor onsen which gave an excellent view of the tranquil lake beyond. A fine mesh prevents any bugs from entering even the balcony. The view is akin to having the landscapes depicted in chinese paintings come to life! Will definitely stay here again.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Echo Huang & Mr Wong's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
Tarasha
Appartamento (letto matrimoniale, con vista sul giardino)
Soggiorno: giu 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 28 lug 2024
Hidden gem in Zhaoqing! A big shout out, and thanks to Emma, who upgraded us as it was my husband's birthday and the service provided was just up to the mark. She got the room decorated and also sent a small cake, how nice of her 😍 Loved the ambience, surrounding, services provided at the hotel. They had so nice water park, indoor pool, go karting. Also, there's boating, cycling, and jogging track in the surroundings. A perfect resort for family. I will surely come again with family and friends.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Emma's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
Utente ospite
Camera Deluxe (2 letti, con vista sul giardino)
Soggiorno: nov 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 27 dic 2024
Good and nice hotel, reception staff Lisa Li very helpful and nice 5 star hotel service.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Lisa Li's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
KYin_cheung
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: apr 2024
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 15 mag 2024
The hotel location is very good. Major spots are within walking distance. Can see the beautiful sunset! The service is good too, in particular Lisa Li was very helpful and responsive. Many thanks to her.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Zhaoqing Downtown, we look forward to your visit again!
Utente ospite
Appartamento (letto matrimoniale, con vista sul giardino)
Soggiorno: lug 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 19 ago 2024
The location is very convenient and the room is large and clean. Robots services also convenient. The Thai SPA is very nice despite being a bit pricey. The only thing that is unsatisfactory is when I asked for a late check out, I was asked the reason why I wanted a late check out... I don't think this question is necessary, but I did get the late check out in the end.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, We are pleased to know that you had a pleasant stay at the hotel. We will feedback the problems you mentioned to the relevant departments and rectify them. We look forward to welcoming you back in the near future. We wish you a happy life!
Utente ospite
Appartamento Superior (letto matrimoniale, con vista sul lago, vasca)
Soggiorno: nov 2023
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 25 dic 2023
Very good and highly recommended! We came for a family Xmas trip and all enjoyed it! Will definitely come back again.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Edmond Wong Dynasty
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: feb 2024
Viaggio con amici
23 recensione
4.2/5
Molto buono
Pubblicata: 3 mar 2024
Very good.location.and.service, price.is.fair.enough
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Utente ospite
Camera Superior (2 letti, con vista sul lago, vasca)
Soggiorno: mar 2024
Coppia
4 recensione
4.2/5
Molto buono
Pubblicata: 19 mag 2024
Excellent location. Good facilities and service. Well connected for going to different parts of the city.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior geographic location and natural ecological environment is one of the preferred destinations for guests travelling on business and holiday. We are very happy to know that you have a comfortable stay experience, your support is our driving force to move forward. We sincerely look forward to your visit again, and wish you a happy life~~!
DianeLiu
Appartamento (letto matrimoniale, con vista sul giardino)
Soggiorno: feb 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 10 apr 2024
Everything is nice. The only thing that can be improved is breakfast. It seems the hotel is taking more than what they can handle sometimes, especially during public holidays.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. The suggestions you mentioned, we will feedback to the relevant departments, and be rectified. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Jacksjollies
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: apr 2024
Coppia
43 recensione
5.0/5
Eccezionale
Pubblicata: 19 mag 2024
Great hotel next to the lake 😍 manager Victoria is lovely and helpful too ❤️
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown! The hotel's superior location and natural ecological environment is one of the preferred destinations for our guests' business trips and travelling holidays. We are very happy to learn that you praise Victoria's service, and have a comfortable stay experience, to provide you with quality service and comfortable environment is our philosophy, your support is our driving force to move forward. We sincerely look forward to seeing you again and wish you a happy life!
Utente ospite
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: gen 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 feb 2024
Superb experience, good food, supreme location for sightseeing and strolling and dreamed water spa. We shall come again.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Utente ospite
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: ago 2023
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 19 set 2023
Very good experience!! The view was great. Breakfast amazing
Traduci
Risposta dalla struttura: Dear Guest, Thank you for your kind words and love for the Wyndham Grand Hotel Zhaoqing Downtown! We are very glad that you praise the hotel staff and service. When you go out, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey as good as possible. We look forward to staying at the Wyndham Grand Zhaoqing Downtown again!
Utente ospite
Camera per Famiglie (con vista sul lago, vasca)
Soggiorno: apr 2024
Viaggio con amici
5 recensione
4.0/5
Molto buono
Pubblicata: 24 mag 2024
good facilities, swimming pool is huge, location is convenient
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Zhaoqing Downtown, we look forward to your visit again!