Recensioni su Zhangjiakou Chongli Fulong Resort Hotel
Zhangjiakou Chongli Fulong Resort Hotel
No.3 Wanlong Road, Chongli District, Zhangjiakou, Hebei, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.3/10
Molto buono
1891 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.2
Servizio9.2
Pulizia9.4
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Reception gentilissima(189)
Camere ampie(183)
Ideale per bambini(74)
Ottimo ristorante(53)
Con servizi per bambini(11)
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krissada
Camera Superior (2 letti)
Soggiorno: feb 2025
Famiglia
4 recensione
10.0/10
Eccezionale
Pubblicata: 10 mar 2025
Hotel is very clean. Room is very large. Hotel has shutter bus between hotel and chongli raiway station. It has a plenty of food near the hotel.
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Risposta dalla struttura: 尊敬的賓客,衷心感謝您細緻且暖心的好評!為賓客提供整潔寬敞的房間、便利的交通接駁以及豐富的周邊餐飲選擇,一直是我們努力的方向,您的認可就是對我們最大的褒獎。後續若您還有出行計劃,我們隨時準備以同樣優質的服務迎接您,願您的每一次入住都舒心、愜意,期待與您再次相逢 !
SoloTravelAnna
Camera Superior Queen
Soggiorno: dic 2024
Solo
12 recensione
7.0/10
Pubblicata: 19 gen 2025
I stayed at a nice local hotel conveniently located just a five-minute walk from Fulong Snow Park. While my room was slightly dirty, it wasn't enough for me to raise a complaint; it felt as though the cleaner might have been in a hurry.
I attempted to order room service, but unfortunately, no one answered the phone. Breakfast offered a mix of Chinese and Western dishes, but I found it lacking compared to other hotel breakfasts I've experienced.
One downside was that there was no way to book tickets for the snow park directly through the hotel. Perhaps there was a method, but it wasn't available in English.
At Fulong Snow Park, I encountered difficulties as the English-speaking window had no staff who could assist in English. It was quite challenging to navigate everything. Fortunately, I managed to find an English-speaking ski instructor named Alex, who I highly recommend. Although this is unrelated to the hotel, I felt it was worth mentioning!
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Risposta dalla struttura: 尊敬的賓客,非常感謝您選擇入住我們酒店,並分享瞭如此詳細的反饋。得知房間衞生狀況不佳,且客房服務未能及時響應,我們深感愧疚。對於早餐沒能達到您的預期,以及滑雪場門票預訂缺乏英文指引,我們向您誠摯致歉。我們已針對這些問題,組織客房部和客服部開展專項培訓,提升服務質量,也會盡快完善門票預訂英文説明。同時,我們會與滑雪場溝通,加強英語服務。期待您下次光臨,我們一定給您帶來全方位的優質體驗。
Utente anonimo
Camera Superior Queen
Soggiorno: nov 2024
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 31 dic 2024
A very convenient place to move your snowboard and ski around. Great location. Top quality in the area.
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Risposta dalla struttura: Dear guests, we sincerely thank you for your high praise! Learning that the convenient transportation and excellent geographical location of our hotel enabled you to carry your snowboards with ease and fully enjoy your skiing trip, we truly feel proud. Being recognized as a high-quality hotel among our peers further motivates all our staff to keep forging ahead. We look forward to reuniting with you in the coming skiing seasons and will continue to provide you with attentive services and excellent facilities to escort you on every trip. Wish you a happy life and ever-improving skiing skills!
Utente ospite
Camera Superior Queen
Soggiorno: gen 2025
Solo
1 recensione
9.5/10
Fantastico
Pubblicata: 22 feb 2025
Value for money, for the room size and location.
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Risposta dalla struttura: 尊貴的賓客,能得到您 “物有所值” 的評價,我們深感榮幸!我們精心挑選酒店位置,就是希望能給您帶來出行便利,同時在空間佈局上反覆琢磨,讓房間寬敞舒適。您的滿意就是對我們最大的認可,期待您下次光臨,我們一定為您提供更優質的服務,讓您的每一次入住都超值!
Lucy
Camera Superior
Soggiorno: feb 2025
Solo
9 recensione
10.0/10
Eccezionale
Pubblicata: 17 mar 2025
I happened to get a free upgrade. The room has a bathtub and a dehumidifier. You can see partial of the snow track. Very nice bfast spread. Comfortable bed, generous with bottles mineral water supply. They Clean room daily.
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Risposta dalla struttura: 尊敬的賓客,太開心您能在這兒擁有超棒的體驗!免費升級房間是我們為您送上的專屬驚喜,就盼着能給您的旅程添更多美好。房間裏的浴缸、除濕機,還有那部分雪道景觀,都是為了讓您住得舒心又愜意。豐盛早餐、舒適床鋪、充足礦泉水,以及每日的房間打掃,都是我們的用心之處。期待您下次再來,我們定用更貼心服務,為您打造難忘假期!
Utente anonimo
Camera Superior
Soggiorno: feb 2025
Solo
2 recensione
6.0/10
Pubblicata: 2 mar 2025
Not bad. Not great. Not actually ski in and ski out. Its a bit of a walk to the resort. No in room dining. Breakfast wasn’t great. The room was fine. Just dont look at the floor corners too hard. Would recommend the crown plaza for the breakfast and in room dining. Although its a 5 minute taxi away definitely worth the comfort perks.
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Risposta dalla struttura: 尊敬的賓客,特別感謝您能坦誠分享入住體驗。很開心房間讓您基本滿意,這給了我們很大的鼓舞。對於沒能實現滑雪進出、需要步行前往度假村,還有餐飲服務的不足,我們向您誠摯致歉。您提到的這些問題,我們已詳細記錄,正在計劃優化交通接駁方案,方便您更快捷地來回,也在積極籌備客房送餐服務,同時全面評估、改進早餐品質。我們也會加強公共區域清潔,保證每個角落都整潔。我們深知與皇冠廣場酒店存在差距,會努力追趕,希望下次能讓您看到顯著提升。再次感謝您的建議,期待您再次選擇我們,親身見證我們的改變。
Utente ospite
Camera Superior (2 letti)
Soggiorno: dic 2024
Famiglia
2 recensione
9.0/10
Ottimo
Pubblicata: 31 gen 2025
Very nice hotel with huge rooms and a prefect location close to the Fulong Ski area. Only negative is the high temperature in the room (27degrees) during the night which was not adjustable and what made us hard to sleep.
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Risposta dalla struttura: 尊敬的賓客,非常感謝您對酒店的高度評價!房間寬敞、位置靠近富龍滑雪場,能得到您的認可,我們由衷地高興。不過,對於晚上房間温度過高且無法調節,給您帶來睡眠困擾,我們萬分抱歉。這確實是我們工作的疏忽,我們已經安排專業維修人員全面檢查温控系統,後續也會在客人入住前,更細緻地調試房間温度。為表歉意,期待您再次光臨,讓我們有機會為您打造更完美的住宿體驗 。
Graham Headlam
Camera Superior Queen
Soggiorno: giu 2024
Viaggio con amici
18 recensione
10.0/10
Eccezionale
Pubblicata: 14 lug 2024
Amazing hotel and location. Staff very helpful and welcoming. Rooms excellent and even better breakfast. Highly recommend.
Traduci
Risposta dalla struttura: Dear guest,We are truly delighted to hear your wonderful feedback! It means a lot to us that you had such an amazing experience at our hotel. We strive to provide the best service and facilities, and your kind words are a great encouragement. Thank you for your highly recommendation and we look forward to welcoming you back soon!
Sietske
Camera Familiare Premium con 1 Letto King Size e 1 Letto a Castello
Soggiorno: nov 2022
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 6 gen 2023
The Holiday Inn Resort Zhangjiakou is a great hotel with only 5min walking distance from the Forlong Ski/snowboard area. We stayed in a family room with bunk bed and our kids loved it. Breakfast is very good as well with choice between Western and Asien food. If your Chinese is not so good, a few employees can speak English as well. We definitely would come again.
Traduci
Risposta dalla struttura: Thank you for your kind words.Like our hotel so much.Your next stay is very welcome.Thank you.
XelaNahc
Camera Superior Queen
Soggiorno: mag 2023
Coppia
71 recensione
10.0/10
Eccezionale
Pubblicata: 12 giu 2023
Very nice hotel, location is great near the base of the Fulong ski resort and also only a few minutes walk from Chongli town
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇張家口崇禮富龍假日度假酒店,很開心您在這裏度過了一段愉悦的度假時光。感謝您給予我們的肯定及認可,酒店服務團隊十分熱情好客,致力於為賓客帶來更加貼心的服務,我們衷心期待您的下次光臨。隨着世界對旅行需求和期望的不斷變化,在IHG,我們通過“洲全”清潔計劃,重新定義酒店的清潔標準,旨在確保您及每一位IHG客人從入住到離店,全程享有更清潔更安全的住宿體驗。標準升級,安心“洲全”。
rosie_qiqi
Camera Superior Queen
Soggiorno: ott 2022
Viaggio con amici
8 recensione
10.0/10
Eccezionale
Pubblicata: 21 nov 2022
A very nice hotel. Warm service, spacious room, delicious foods. Special thanks to Kitty at the restaurant, Kerry and Sunny at reception. You gals are professional with a touch of warmth which made me feel at home.
Traduci
Risposta dalla struttura: Thank you for your praise and recognition of the service of our hotel staff. I hope you can stay in our hotel happily again next time
Daniel IJ Uys
Camera Superior Queen
Soggiorno: gen 2023
Viaggio con amici
8 recensione
10.0/10
Eccezionale
Pubblicata: 2 feb 2023
Awesome hotel with great staff. Reception personnel super helpful and friendly. Will definitely book in next year for 2 weeks.
Traduci
Risposta dalla struttura: Dear guests, hello! We welcome you to Chongli Snow Country, thank you for your recognition of the hotel and our colleagues, and look forward to meeting you again and creating another pleasant trip to Snow Country.
Utente ospite
Camera Superior Queen
Soggiorno: gen 2023
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 12 feb 2023
Perfect location and staff were very helpful, especially Hannah, we would definitely stay again.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇張家口崇禮富龍假日度假酒店,出行在外,住的舒心是每一位旅者的期待,也是我們的堅持的目標,冬日的崇禮是眾多滑雪愛好者的鐘愛之地,我們也期待您的再次入住。隨着世界對旅行需求和期望的不斷變化,在IHG,我們通過“洲全”清潔計劃,重新定義酒店的清潔標準,旨在確保您及每一位IHG客人從入住到離店,全程享有更清潔更安全的住宿體驗。標準升級,安心“洲全”。
WonderlustK
Camera Deluxe
Soggiorno: dic 2022
Famiglia
9 recensione
8.0/10
Molto buono
Pubblicata: 15 feb 2023
the service was great and the location was perfect. but the food options were limited and no room service after 10 pm. night ski ends at 9:30pm and would be great if there are midnight snack options or at least fill the minibar with some amenities or etc.
Traduci
Risposta dalla struttura: Dear guests, hello! We welcome you to Chongli Snow Country, thank you for your recognition of the hotel and our colleagues, and look forward to meeting you again and creating another pleasant trip to Snow Country.
Smmg007
Camera Superior
Soggiorno: dic 2022
Famiglia
11 recensione
10.0/10
Eccezionale
Pubblicata: 23 gen 2023
We had a wonderful stay and enjoyed skiing. The slopes are well prepared and easy to ski. We enjoyed CNY at the hotel and also the F&B Arrangement did meet our expectations - even though we are European. I would like to mention that the staff was very helpful - especially Hannah (Front office) and also both the F &B Manager and Housekeeping Manager made sure we were well looked after and all three spoke very good English. Thank you very much and we will visit again.
Traduci
Risposta dalla struttura: Dear guests, hello! We welcome you to Chongli Snow Country, thank you for your recognition of the hotel and our colleagues, and look forward to meeting you again and creating another pleasant trip to Snow Country.