Hotel Family-friendly a Zhangjiakou

酒店的硬件設施可以説是沒什麼可挑剔的，房間設施齊全，且現代化：徠芬的吹風機，電視可以投屏，電動窗簾，這已經超過了一大半五星級酒店。 尤其要誇獎一下送餐服務，這次住的時間有點久，每天點餐都會送到房間，而且餐食很好吃。 唯一美中不足的是，入住時發現被子上有一塊血跡未清理，應該是上一位客人留下的，有些膈應，還好我帶了一次性被罩。希望之後可以改進。 整體來説，性價比極高～小住幾天可以放鬆休息，也能安靜的辦公，下次休假還會過來住噠！

Per la prima volta che sono venuto a giocare a Zhangjiakou, ho incontrato l'hotel di Zhangjiao. L'ambiente della stanza è buono. L'allenamento è anche molto pulito. Il parcheggio è anche abbastanza. Sono stati caricati i camion, le strutture sono complete, e l'atteggiamento di servizio Xiaoqiaoqiang sulla ricetta è molto buono,

尊敬的賓客們，歡迎您來到我們美麗的酒店! 我們非常榮幸能為您提供一個舒適宜人的住宿環境,讓您在旅途中找到家的温暖與愜意。 我們的酒店坐落在市中心繁華地段，周邊擁有眾多餐廳、購物中心及休閑娛樂場所供您選擇。衹需步行幾分鐘，您就可以體驗到城市的喧囂與寧靜的完美融合。 我們的客房裝潢優雅時尚，配備齊全的高科技設施，如平板電視、迷你吧、高速Wi-Fi等，為您帶來極致的舒適體驗。我們的團隊將竭誠為您提供24小時服務，確保您的需求得到滿足。 酒店還設有健身房、游泳池、SPA等休閑設施，讓您在忙碌的一天後得以放鬆身心。此外，我們還提供多種會議和活動場地，適合舉辦各類商務活動和私人聚會。 在享用美食方面，我們的酒店餐廳提供本地特色美食和國際佳餚，滿足您的味蕾需求。我們的廚師團隊將用心為您打造每一道菜品，讓您在品嚐美食的同時也能感受到家的温馨。 再次衷心感謝您選擇我們的酒店, 我們將竭誠為您服務, 確保您的旅行充滿美好的回憶。如有任何疑問或需要協助, 請隨時聯繫我們的工作人員, 讓我們共同為您打造一個難忘的住宿體驗。

Hotel room was very nice and big! Just steps away to ski place. Great location if u want to do skiing. Some delicious restaurants and food trucks located very close by

L'hotel è proprio all'angolo di un'ulteriore strada. È molto buono trovarlo. Il giardino sottostante è un buon hotel. Il parcheggio davanti al pavimento è leggermente tenso. Il cortile posteriore può anche essere parcheggiato. La camera e il bagno sono grandi. Il pavimento è ben vista. Ci sono corse più selvaggie sotto il pavimento. È possibile guardare i giocatori che parteno, La prossima volta dovrai decidere qui.

Customer service is impressive at the reception and they gladly arranged to change our room when we commented that the previous room has got some odd smell in the toilet. The concierge helped to move our luggage and the rest of the items to the new room. Breakfast spread is good and with a great variety of food. The hotel allows direct access to the ski sites and the rental shop provides numerous options for skiing and snow boarding lessons. The room is clean and well maintained. It also has washing and drying machine. Beautiful view from the balcony too!

I stayed at a nice local hotel conveniently located just a five-minute walk from Fulong Snow Park. While my room was slightly dirty, it wasn't enough for me to raise a complaint; it felt as though the cleaner might have been in a hurry. I attempted to order room service, but unfortunately, no one answered the phone. Breakfast offered a mix of Chinese and Western dishes, but I found it lacking compared to other hotel breakfasts I've experienced. One downside was that there was no way to book tickets for the snow park directly through the hotel. Perhaps there was a method, but it wasn't available in English. At Fulong Snow Park, I encountered difficulties as the English-speaking window had no staff who could assist in English. It was quite challenging to navigate everything. Fortunately, I managed to find an English-speaking ski instructor named Alex, who I highly recommend. Although this is unrelated to the hotel, I felt it was worth mentioning!

房間整體“看起來”還算可以，服務也還可以，但設施實在不是一個五星級酒店該有的樣子。 第一，洗手間打開和關閉浴室門下面摩擦都會發出很大的噪聲，但這一點可能是基於防水，這一點我們相對理解酒店。 第二也是重點，房間內太熱了，房間內温度基本在30℃以上。入住前我們被告知如果熱的話可以關空調，但是關空調後温度仍然下不去，晚上壓根兒睡不着。空調調為製冷沒有用，詢問前台得知是中央空調製熱，房間空調無法制冷。凌晨一點給酒店前台打電話送來了風扇，但噪音也很大。 而如圖5與圖6，查詢攜程評論發現，早在2024年2月甚至2023年2月時就已經有人反映房間內太熱的問題，而在2023年2月下面酒店給出的回覆是“酒店管理層非常重視，並已經做了認真的調查和及時的整改”，2024年2月回覆“將之視為持續進步的指引和我們不斷提高的方向”，事實是這個存在了近兩年並且承諾整改的問題，直到2024年11月都沒有改變。我想請問貴酒店究竟是否重視客人的意見和建議，酒店管理層是不是將客人的意見與建議當不存在一樣。作為一個五星級酒店，至少是攜程上的五鑽酒店，不想營業的話張家口市也有其他更好的酒店，不必説著空話，承諾整改卻一點實際方案沒有。 本條評論也一樣，在此建議酒店要麼繼續用套話回覆，要麼就進行實際整改。

服務優秀，位置便利 我們在張家口國際大酒店住了一晚。雖然剛入住時遇到了水流慢且不熱的問題，但酒店當晚就迅速解決了。特別感謝客房服務員楓月，她非常熱情和抱歉，得知我們有孩子後，貼心地送來了飲料和零食，讓我們感到十分温暖。 第二天的早餐非常美味，選擇也很豐富。酒店的位置也很便利。儘管有小小的不便，但整體入住體驗還是很滿意的。 Excellent Service and Convenient Stay We stayed one night at Zhangjiakou International Hotel. Although we initially encountered an issue with slow and cold water, it was resolved promptly the same night. Special thanks to the housekeeper, 楓月, who was incredibly helpful and apologetic. Knowing we had children, she thoughtfully provided drinks and snacks, which made us feel very cared for. The next morning, we enjoyed a very delicious breakfast with a wide variety of options. The hotel’s convenient location is another plus. Overall, a great stay despite the initial hiccup.

L'hotel è davvero pulito e i servizi sono fino a coppia. Io e il mio amico abbiamo avuto lounge esecutiva e ci ha costretto a controllare per sempre perché eravamo stranieri. Quando finalmente ci siamo controllati. Abbiamo deciso di rimanere più a lungo, mentre siamo stati impressionati con la pulizia e le strutture dello spazio, ma siamo stati rifiutati al desk front with the excuse of my friend passport is with the immigration and she only had a visa sleep so they can't allow us to stay in hotel più a lungo. E continuarono a chiamare la nostra stanza chiedendo il nome della nostra scuola in cinese, il nostro indirizzo. Molte domande personali frustranti. Ma, oltre a ciò, erano davvero amichevoli e il posto era bello, il colazione era anche grande