Zhangjiakou International Hotel

There were good things and bad things for this weekend trip. The bad things did not ruin the trip and we still have a great time. First, the parking here is so horrible. We drove around a few times to find a spot to oark. We couldn’t drive up to check-in. The parking garage was full and asking the guard about where to park he said the lot and garage were at capacity. We arrived well after the checkin time but our room was not ready and were still being cleaned. It took 4 people to check us in but they eventually got it sorted but this was an issue that was not in their control. They made the process very smooth and stored our luggage as we waited in the lobby. They have Starbucks” in the lobby and we waited for the rooms. The rooms were amazing and had that old world few feel to them. The beds were comfortable and the suites were very spacious. We had both a 1 bedroom suite and an executive suite. The breakfast did not live up to expectations they were slow to refill juices and left with a feeling of being mediocre. Steamed buns were soggy. We ordered food from Delivery and ate dinner out.

The reception was very friendly and willing to help me order food. The room looked stylish and designed by professional designers The hotel has a swimming pool which I have not used though.

The only problem is that people smoke everywhere in the hotel.

设施：ok 洗浴门票2张:ok 卫生：ok 1.4米以下或者6周岁以下儿童早餐免费（提供儿童专属餐具）:ok

設施：張家口國際酒店應該是張家口本地的最好的酒店，緊挨着市委市政府，應該是接待酒店，所以這個設施質量不用擔心。 衞生：屋裡很乾凈，沒有任何異味和雜物。 環境：在市中心，緊挨市委市政府，交通方便。 服務：服務員態度很好，還有免費的咖啡和水果，早餐非常棒。

已經記不得幾次入住他家了。房間寬大明亮，早餐有特色，下午的小零食非常豐富。服務員工作有熱情，服務周到。剛入住時我把訂的房間類型記混了。服務員馬上重新安排，並把房間卡送過來。真心很温暖。

這個酒店很舒服，規模大，房間寬敞安靜。帶孩子還給免費升級了套房。泳池水温很合適，還有小童泳池，孩子可喜歡了。看見有人在這裏辦婚禮，沾沾喜氣。下次來張家口還願意住這裏。

很不錯的住宿體驗！設施齊全，服務態度很好！尤其客房的中班服務員都是很周到的服務！優惠的價格，美好的小禮物！都很滿意！就是遺憾洗浴中心關閉沒有去成哈！建議沒有這個優惠就在訂房時給備註上↑不要既送門票又不能使用的現象存在哈！其他都很好！

這次和父母出行訂了兩間房，其中一間朝北房間有點陰冷，住着很不舒服。聯繫酒店客服部高東紅工作人員後，服務特別熱心周到，耐心傾聽我們的需求，全程積極協調，很快就幫我們免費調換了合適的房間，解決了怕冷的困擾。 小姐姐態度温和、待人真誠，辦事效率超高，貼心又有責任心，特別為客人着想！非常感謝高東紅的暖心服務，讓人住得特別舒心安心，下次入住還選這家，也強烈推薦給大家！