love the location. it's right next to green square station (exit via botany) on 8 tweed. lots of eateries & a supermart next to hotel. 1 stop to Kingsford/ central.
cleanliness wise, very good on check-in. house keeping is alternate day. however, we stayed for 5 days and they missed out 1 cleaning. which is not good.
service is overall good however, on check in, i arrived at 12pm, and the lady informed room will be avail in an hour or so and she will call me once its cleaned. went out walked around, and came back , sat in lounge area waiting for her to call. but reception was busy with other guests (which is understandable) then chatting amongst themselves and no call. until 2 pm i went forward to ask, and the room has already been ready (i'm guessing it had been there a while, since i sat there waiting in vain. i was so tired from the red eye flight). This needs improvement.
Facilities, i didn't use as it was winter. But i saw they had a beautiful pool which i would love to swim in summer. hence the ok rating.
Overall, i will return for stay and see if there's any improvement.
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