The Omnia

Beautiful and cleab place, amazing services and good location.

The service is absolutely fantastic and the personnel lovely, helpful, caring, perfect. They have a great sense of customer service 🤩 The breakfast is amazing with everything you desire even flat white with soja meal and keto friendly meals. The rooms are spacious and comfortable with beautiful views.

We stayed at this property for 3 nights and i was BLOWN AWAY to be quite honest!!!! This by far the best, most enjoyable stay i had in a long time. We came in early. There was a misunderstanding that I thought we would get picked up by Omnia vehicle but they send a taxi to pick us up (cutest taxi there is). We were greeted at the streetside and dropped our luggage down, before we decided to hit the day. We were back at the property around 5PMish. We were a little confused which lift to take to the lobby and eventually found our way there. We were warmly greeted by the nicest lady and seated us to enjoy their welcome drinks and snack. Check in was smooth and efficient. We decided to have dinner at their restaurant. The food was amazing! The room was amazing. Modern, clean and you can tell the room was done with a great taste, well thought out decor and quality bedding. The bed and the pillows were awesome. The bathtub and to be honest everything about the room was great. They also provided laderach, cookies and chocolates, which was a real treat for my kids. But, the best of all was the jaw dropping view from the balcony overlooking the city, whilst falling snow, certainly not an ordinary view in my neck of the woods. I could have just stayed in balcony all day, sipping coffee and enjoying the view. What an unforgettable experience for me and my family. The swimming pool and the outdoor jacuzzi was also impressive. I have to give a shoutout to the management team. While i was checking out, i witnessed one occasion where a non-guest came to the reception and asked the reception whether they have any available room to stay. The reception told that the property was full house and thanked the non-guest for his interest to stay at the property. She gave a box of chocolate as a token of apology to him and he appreciated her gesture. I think that this occurrence reflects very highly the high standard of hospitality that the property upholds! Kuddos team! If i could offer an input for the hotel is to have more variety at breakfast. But other than that, truly wonderful, best hospitality, great housekeeping team, a homecoming feeling!

The Omnia in Zermatt is a harmonious blend of luxury and alpine charm. From the moment you arrive, the attentive staff make you feel like a cherished guest, ensuring a personalised experience. We stayed in the Tower Suite. Beautifully designed, offering modern comfort with breathtaking Matterhorn view. The quality of the breakfast and friendliness of the staff makes a great start of the day. Highly recommended mountain lodge, whether indulging in spa treatments or exploring the surrounding natural beauty, The Omnia promises a truly unforgettable retreat.