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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
384 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Recensioni positive(383)
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Ottimi servizi(96)
Reception gentilissima(50)
Vista meravigliosa(49)
Ottima colazione(40)
Trasporto da/per l'hotel(20)
Ideale per viaggi di lavoro(18)
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Utente ospite
Snow Mountain View Tatami King Size Bed Room | Whole House Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: gen 2025
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 feb 2025
The environment of the hotel is very good and the room is very clean. The staff at the front desk are kind and friendly. Special thanks to 杨杨 for her help. It is really the good choice for foreign tourists. I love Star of lijiang♥️
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your kind words and feedback! We are delighted to hear that our service and cleanliness have met your satisfaction. recognition is a great encouragement and support for our team. We are aware that each guest's choice and satisfaction are our driving forces. In the future, we will continue strive to improve our service quality to ensure that every guest can enjoy an experience that exceeds their expectations. We look forward to the opportunity to serve you again
Utente ospite
Snow Mountain View Deluxe King Room | Whole-house Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: nov 2024
Coppia
8 recensione
4.7/5
Fantastico
Pubblicata: 13 dic 2024
Room has a beautiful view of Jade Dragon Snow Mountain, very close to city center and old town. Staffs are friendly as well :)
But room is a little small, not much space for luggage
Traduci
Risposta dalla struttura: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared various room types with different layouts for different guests to choose. We hope our sincere service can bring you a more pleasant experience. The entire staff of the hotel sincerely looks forward to your next visit!
Utente anonimo
Snow Mountain View Tatami King Size Bed Room | Whole House Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: ott 2024
Coppia
3 recensione
4.7/5
Fantastico
Pubblicata: 8 dic 2024
Very nice mountain view! Was given welcome snacks/ tea when we arrived and fruits for night snack for the first night. We had daily breakfast and staff was kind to even pack a simple breakfast for us when we had to leave at 615am on one of the mornings. Staff replied rather quickly on WeChat too. One thing to note tho, there’s only one lift hence need to wait quite awhile/ take stairs if there’s a lot of other guests. Still highly recommend!
Traduci
Risposta dalla struttura: Dear Guest, Hello! Thank you for your recognition of various aspects of the Lijiang Star Garden! We know that there is still a certain from your ideal five-star standard, and we will continue to strive! Wishing you a happy day every day!
Utente anonimo
Snow Mountain View Deluxe King Room | Whole-house Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: lug 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 8 ott 2024
Newly built hotel, very clean as well.
Can see Yulong Mountain from our room.
Have washing machine and dryer for those travelling. Breakfast buffet is ok. Overall satisfy with the stay
Traduci
Risposta dalla struttura: Distinguished Guests: Hello! Thank you for all aspects of the recognition of XX! But we know from your mind the full five points standard there is a certain gap, we will continue to work hard! Wish: Happy Every Day!
MariaWH
Deluxe Family Room With View | Whole-House Smart Control | Mini Fridge | Zero Pressure Latex Mattress | Down Pillow
Soggiorno: gen 2025
Famiglia
18 recensione
5.0/5
Eccezionale
Pubblicata: 8 feb 2025
A lovely little hotel near the Center of Lijiang. Once we stepped into the room.. wow! Stunning views! The staff are all wonderful. I recommend this hotel , and I would come and stay again.
Traduci
Risposta dalla struttura: Dear guests: Hello, thank you for your review! The hotel advocates "heartfelt service", and we are striving to discover opportunities to provide you with, to give you a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your next visit.
Anastasia8
Snow Mountain View Deluxe Suite | Smart Home Control | Mini Fridge | Bathtub | Zero Pressure Latex Mattress
Soggiorno: nov 2024
Coppia
14 recensione
4.0/5
Molto buono
Pubblicata: 2 gen 2025
We had a room with bathtube with fascinating view straight on mountain. However, hotel location is not that great but taxi is cheap. Breakfast was ok and overall it was not cheap, but the view definitely worth money we paid. However, our experience was negative due to receptionist staff because we even had to skip journey to Snow Jade Mountain (we asked staff in Wechat to help us to book cabblecar to Glacier, but at first they replied that only WeChat payment is allowed and when we answered that we can give cash only they told us to come to reception at 20:00, but when we came at 20:21 we were told that it is too late now and been offered to make purchase for the day after.). Later that evening we asked to help to top up our AliPay for 100yuan bill, but been told that they got no money on AliPay and offered us to visit shops at area or restaurants and ask help there. I am not sure if those requests are something but we had never had to skip adventure we planned and in previous hotels in China we could not imagine that request in 4star hotel for giving 100 yuan for transferring 100 yuan in Alipay might be rejected
Traduci
Risposta dalla struttura: Dear, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we brought you. We checked with the front desk about the problems you encountered during your stay in the hotel. 1. Lijiang Glacier Park tickets per day Ticket sales start at 20:00 in the evening. Due to the huge demand for tickets to Glacier Park, it is difficult to get tickets, so you need to go on sale at Complete face recognition and personal information before 20:00 before starting to grab tickets. 2. Secondly, it is true that the staff on the day did not have money in Alipay, so they were unable to redeem it for you. In response to this incident, the hotel has added Alipay to redeem cash. We sincerely apologize for the inconvenience caused to you.
OZStoryteller
Deluxe Family Room With View | Whole-House Smart Control | Mini Fridge | Zero Pressure Latex Mattress | Down Pillow
Soggiorno: nov 2024
Famiglia
9 recensione
4.5/5
Ottimo
Pubblicata: 26 dic 2024
Pretty good room with fantastic view. Local resident area. Easy to find good local food but traffic during peak hours. A bit distance with ancient city.
Traduci
Risposta dalla struttura: Dear, in order to give you a more personalized service experience, we have launched welcome afternoon tea, fruit, coffee and equipped with robot service and other functions. We are attentive and hope to bring you meticulous care like home. Thank you for staying at Lijiang Star Garden Hotel and recognizing us. This is the original intention and motivation of our service. Every city will have an unforgettable reason for you. I hope your trip to Lijiang will be as wonderful as expected.
Utente ospite
"Mountain View Double Room | Smart Home Control | Mini Fridge | Zero Pressure Latex Mattress | Down Pillow"
Soggiorno: nov 2024
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 31 dic 2024
Stayed at Twin Room with Snow Mountain View and the nice view of the mountain sunrise was as promised. Voice-controlled operation of the curtains were very convenient. Rooms are clean and adequately equipped.
Special thanks to the hotel front desk for helping us to find transport the railway station. We did not pre-arrange with them the day before thinking that we would be able to find transport on DiDi. However there were no drivers available when we were checking out and the train departure time was drawing close.
Thanks to the hotel's help we were able to get to the railway station on time.
Traduci
Risposta dalla struttura: Dear, in order to give you a more personalized service experience, we have launched welcome afternoon tea, fruit, coffee and equipped with robot service and other functions. We are attentive and hope to bring you meticulous care like home. Thank you for staying at Lijiang Star Garden Hotel and recognizing us. This is the original intention and motivation of our service. Every city will have an unforgettable reason for you. I hope your trip to Lijiang will be as wonderful as expected.
Utente ospite
Snow Mountain View Deluxe King Room | Whole-house Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: apr 2024
Coppia
4 recensione
4.0/5
Molto buono
Pubblicata: 29 mag 2024
Great view from the hotel, good location as just 10mins away from Lijiang ancient town, just that the breakfast is not so good
Traduci
Risposta dalla struttura: Distinguished Guests: Hello! Thank you for choosing the Lijiang Star Garden Hotel and sharing your stay with us. About breakfast, I'm sorry for the inconvenience. The hotel will organize relevant departments to adjust the breakfast problem, thank you for your suggestions, look forward to your visit again
ChuaHan
City View King Room | Whole-House Smart Control | Zero Pressure Latex Mattress | Down Pillow | Dry And Wet Separation
Soggiorno: apr 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 25 mag 2024
Amazing place to stay, we were very honoured to be treated with a special dinner, specially prepared by Fashion Chef-Mr Song, also accompanied by the General Manager. Whoever visiting LiJiang should stay at LiJiang Star Garden Hotel, definitely with no regrets. Room amenities are of latest trend. All the staff are very friendly and helpful.
Traduci
Risposta dalla struttura: Distinguished Guests: Hello! Sometimes happiness is just a feeling, as long as the heart to feel, it always haunts us around, the memory of many things, because the feeling of happiness, again for a long time, the mood is still the same. Enjoy life, share the joy, thank you for our love, because you, we are happy!
Yaa Wen
Snow Mountain View Deluxe King Room | Whole-house Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: set 2024
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 28 ott 2024
Good👍🏻
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip.Your appreciation to the hotel is a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm and strive to make everyA guest feels at home and is looking forward to seeing you again! Welcome back to experience again, congratulationsHave a good life!
Soo Heng
City View King Room | Whole-House Smart Control | Zero Pressure Latex Mattress | Down Pillow | Dry And Wet Separation
Soggiorno: nov 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 27 dic 2024
House-keeping was excellent & room was cleaned daily with amenities replenished.
Traduci
Risposta dalla struttura: We are very happy to see your high evaluation! Giving you a great stay experience is our goal. Your satisfaction is our greatest recognition. Looking forward to your next visit, we will continue to give you more surprises!
Philip Chia
Snow Mountain View Deluxe King Room | Whole-house Smart Control | Mini Fridge | Zero Pressure Latex Mattress
Soggiorno: mar 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 27 apr 2024
As we could not read Chinese, the Front Desk receptionist, went all out to explain to us on how to call for transport by using Didi and how to take a public bus to the Tourist Centre at the base of Jade Snow Mountain and Blue Moon Lake.
Traduci
Risposta dalla struttura: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
Utente ospite
City View King Room | Whole-House Smart Control | Zero Pressure Latex Mattress | Down Pillow | Dry And Wet Separation
Soggiorno: mag 2024
Coppia
6 recensione
4.2/5
Molto buono
Pubblicata: 5 giu 2024
Overall good service & amenities, just that the air conditioner is not enough cold.
Traduci
Risposta dalla struttura: Dear guests, please accept our warmest regards from the Star Garden Hotel in Lijiang. We are very sorry for the poor air conditioning and cooling during your stay. You are advised to call the front desk to inform us of the situation, we will try to help you solve the problem. We have feedback your comments to relevant departments, and follow up the survey coordination. We sincerely hope to get in touch with you to learn more details in order to make corresponding improvements. We sincerely look forward to your visit again.
George
City View King Room | Whole-House Smart Control | Zero Pressure Latex Mattress | Down Pillow | Dry And Wet Separation
Soggiorno: apr 2024
Solo
37 recensione
4.7/5
Fantastico
Pubblicata: 14 mag 2024
Helpful staff and reasonably priced hotel - would recommend
Traduci
Risposta dalla struttura: Distinguished Guests: Hello! Thank you very much for staying at the hotel and giving us high praise. Every section of the hotel is working hard to provide more precise and timely service to every guest. We are glad to see your recognition of our work, with your trust in us, we are always ready to give every guest a quality service, looking forward to your visit again!