Yugawara Fuga

豪華日式酒店，高端，環境優美

The hotel is up a steep sloping street and in a quiet area. It has a traditional feel and the cafe is really nice and the hot springs, however there is no view, unless you pay for the private baths upstairs. The whole place could use a bit of a facelift, but more of an issue was the lack of service and the quality of the food, particularly dinner. We arrived too late for the 6:30 seating and was given the 7:00 p.m. seating. Clearly the appetizer box had been sitting out for a long time and the kobo croquet was dry and tasteless, the apple, kabocha and daikon (?!) tart was one of the worst combos of flavors I have ever had and the chicken was dry. The breakfast was better, but the chicken left over from dinner was served as some new dish and was worse than the night before. We were not offered coffee or tea with breakfast and when we asked for salt, pepper and milk were told that they didn't 'have' them, which of course they do. We went to the cafe after breakfast to get another cup of coffee and the machine was out of beans. One of my friend's I was traveling with lost her phone and we asked the front desk to check the restaurant and cafe and were told that no one had found it. My friend went down in the morning and checked under the seat where we were sitting and, there it was. Just for a bit of perspective, I have lived in Japan for 30 years and chose this hotel because I wanted to stay within my friend's budget, and feel it was still too much for the experience.

a good experience,I'm impressed and we are very happy Excellent and friendly service ,care about food and cute in presentation and delicious We are impressed and will come back again. Thank you By kanjana p. and Eiji Ando

旧岩崎邸の別荘を利用したという館内には、歴史を感じさせるレトロな雰囲気が漂っています。部屋や廊下に飾られた調度品や工芸品が美しく、見ごたえがありました。珈琲、各種紅茶、ハーブティーなどが自由に飲める落ち着いた雰囲気のカフェには、ゆったりとした時間が流れており、ワーケ―ションにもおすすめできる環境です。 部屋は一人旅にはじゅうぶん過ぎるほど広く、露天風呂も満喫できました。湯河原なので仕方ありませんが、露天風呂からの景色はシティービューでいまひとつでしたが。 期待していた食事は、小さな工夫は見られるものの、平凡で、コストと建物のすばらしさに比較すると少しチープな印象。美食を思いっきり楽しむというよりは、普段使いの気軽な宿という感じでしょうか。窓際のカウンターを案内していただけたので、一人旅でも気兼ねなく食事を楽しむことができる点は、評価したいと思いました。

全体的に落ち着いているかつ接客態度がよくとてもよかったです。

カラーセレクトのサービス、デザートが、別室で提供など、新鮮でした。 TVがないのもよかったです。