Daniela Kisi
20 dicembre 2024
The location is very good, walking distance to the terraces! The room is very good, and it matches the photos and descriptions, but the service was almost non-existent.
When we arrived we were received only by kids and a teenager checked us in. No adults were seen on site until the last day of our 3-day stay. On our first morning, we were woken up by a couple trying to enter our room because the kids had checked them in and gave them the key to our room!
It was supposed to have breakfast included, but there was no one there to even ask about it. Internet did not work 2 out of the 3 days we were there. Neither did the hot water. I understand that some of these things might be because it's off-season, but if they can't offer services like breakfast, they should not include it in the hotel description.
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