Hotel vicini a St Stephens Church a York

A really friendly hotel. Surprisingly, every person can get a welcome drink which is very tasty as well. Lots of board games and mini games are placed in the lobby so we can enjoy some fun time if we don’t want to stay in hotel room.

This was the most perfectly located hotel for our quick weekend trip to York. The hotel staff were very helpful and welcoming and let us leave our bags there prior to checking in whilst we explored the city and same on the way back. The room was the deluxe king and it was a great size for the two of us. Only two downsides would be the bathroom was a little small, the sink was quite low and small so you just have to be a little careful not to get water everywhere when using it & the tv wasn’t a smart tv so you were limited to a few channels.. luckily we could enjoy the World Cup though! :) Bar that, the stay was quiet, 10 mins walk from the shambles and within easy reach of York’s famous landmarks and attractions. I would definitely recommend staying here! Thank you for a wonderful stay Doubletree York.

Lovely hotel, staff were great! Breakfast was lovely and there was a great choice. The only thing that stops this hotel from getting full marks is that although the rooms were very clean, there was a faint smell of cigarettes in the room and the beds and bedding also had a faint smell too! We were rather uncomfortable with this being non smokers!

Venite un po' presto e il personale era abbastanza bello da portarci nella nostra stanza. La posizione è grande per tutti i luoghi turistici. Se vuoi fare la doccia, devi stare al di sopra del bagno, è l'unico svantaggio che vedo in questo hotel.

La posizione geografica è eccellente, e la passeggiata può raggiungere la camera da letto Betty e la cattedrale di York.La camera di famiglia non è grande, nessun letto è pieno, è temporaneo per dormire con le mani. La residenza britannica è fondamentalmente questo livello. Il telaio dell'hotel è bianco a T, e il personale di feedback dell'hotel è stato negato direttamente, un po'incomodo. La colazione in un grande ristorante, vedo anche molti cinesi, e c'è una sorta di colazione inglese, e il gusto è detto in passato. Parcheggio, relativamente problematico.Il parcheggio raccomandato dall'hotel ha bisogno di ordinare online, e anche di inserire il codice di sconti. Condurre negli ultimi cinque minuti, tornare circa dieci minuti. Dopo il sconti, circa 20 chilometri circa un giorno, c'è anche il rischio di non avere posti di lavoro. Altri parcheggi devono trovarsi da soli, e il prezzo è più costoso.All'uscita dall'hotel, c'è un parcheggio a destra, il prezzo è economico, può essere pagato dopo, ma la posizione non è buona.

Staff were friendly and professional. Room was pleasant and well-equipped, with a good shower and quality shower gel etc. Good to see disposable goods minimised.

Abbiamo avuto un bel soggiorno al Diamonds Inn. Prenotamo la Standard Suite, Ensuite 3-bed camera che si trova al piano superiore dell'edificio. Una camera familiare molto elegante e compatta in suite grande per un gruppo di amici o famiglia. Ci sono tutte le strutture di base, tra cui asciugamani, shampoo e gel da doccia. Ci sono anche una caldaia elettrica d'acqua, caffè/tea, asciugacapelli e un piccolo frigo! Le letti sono morbide e confortevoli. Le pareti sono sottili e possono sentire le voci di altri ospiti nelle stanze durante il giorno, ma non è stato un problema importante durante il nostro soggiorno, soprattutto tranquillo dopo le 10 p.m. La posizione è molto conveniente, poiché è l'unica pietra che getta via da una delle famose entrate murali, un pub e un ristorante in tutta York Minster. L'ospite era anche carino e amichevole, chiamato a chiedere se potevamo ricevere un check-in precoce e era felice di accoglierci.

Abbiamo soggiornato al capo York per una notte.Abbiamo prenotato una stanza urbana (rm 111). Quando siamo arrivati a York siamo arrivati presto e siamo riusciti a lasciare il bagaglio in sicurezza all'hotel fino a che non ci siamo accolti al 3.pm. Il personale è stato molto amichevole e utile. Dopo un passo in York, verso il basso, ecc. siamo tornati all'hotel e ci siamo prenotati. La stanza era piccola ma solo per un soggiorno di una notte. Grazie per il bene del fan, perché era molto caldo e stufo. Mangiavamo fuori a York, ma abbiamo fatto colazione il giorno dopo. È stato cotto e continentale. Molto bello anche! Il nostro soggiorno è stato piacevole, l'hotel è stato decorato e anche se avevano un matrimonio è stato tranquillo.

First of all I need to say that me and my husband often stay in Novotel in different cities and countries and it always was a sinonym of quality for both of us, but in York something went wrong from the very beginning. 1. We have been rejected to add Accor membership account number to our booking once we arrived, even though we booked via Trip.com and it was nowhere to type it while booking 2. Receiptionist asked me about my nationality and when I said that I am Russian,changed her tone of voice and stated that I can speak Russian if I prefer, but she is not going to reply in Russian as it is a principal position, even though it was confirmed she understands it. That was extremely rude and I have never seen anything like that before. Moreover I did never ask this person if I can speak Russian, cause my English is apparently enough to check in to the hotel. 3. We were said we have to book a time slot to have breakfast, but the next day when we arrived to the breakfast room it was almost completely empty. 4. Dirty cups nearby coffee mashine area. 5. Sanitizers left around completely spoiling how breakfast area looks. Overall the hotel looked quite weary. Talking about what went well: charging points by the bed with the usb were handy.

Awful stay, sleep deprived because we had a faulty fire alarm screaming alarms into our ears and the last night and following day were completely ruined for us negating the whole point of a short two day city break. Fire alarm was faulty and repeatedly went off during the night, screeching into your ears starting at 10 pm, if that doesn’t sound like fun to you, avoid, especially as the issue wasn’t fixed when we left. Alarm issues started on Sunday morning but didn't seem to be passed onto staff on Sunday evening and were not dealt with or forwarded. Fire alarm went off on Sunday night at 10pm which should have registered a major issue but rather than deal with it, roomzzz just left it. I rang the member of staff on duty and told him it needed silencing due to him saying it was a faulty sensor and i informed him it had gone off before that day of which he was not aware. He simply wasn't trained to do it or trained in escalation and simply left it, having already disturbed everyone at 10pm on a Sunday night which is ultimately managements fault for not making sure staff understood what to do in emergency situations. Faulty alarm then predictably woke everybody up at 2am which i told the member of staff the first time we didn’t want to be woken up again, then at half 2 and then it went off again a few times when the staff member finally decided to get the manager out of bed, which should have happened when the issue first appeared on Sunday morning or at the very least sorted at 10pm when it went off at 10pm Sunday evening. To top it off it went off again Monday morning at 11am. The Manager was nice but full of the usual excuses which i just were not buying, she said it could have been handled better but it was handled at all, it was amateur at roomzzz York. Its likely still faulty as i type this due to the alarm company clearly not being called out. She said there was not a lot that could be done because it’s the fire alarm which is just…a lie, the zone or faulty sensor should have been isolated on the system. Again lack of knowledge on what to do from management. To top it off we had someone hammering away on Monday morning at 11 am, clearly nobody communicates who is in what rooms. Other than that the stay was standard though not to the quality we had when we visited the Chester roomzzz aparthotel. TV was faulty when we booked in which was a minor inconvenience but nothing compared to having screeching faulty fire alarms shocking you out of bed. Awful experience and we rushed home due to been knackered because my partner couldn’t get back to sleep, rather than enjoying the day out in York.