No. 1 Aoyuan Avenue, Yingde, Guangdong, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Buono
2828 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.4
Servizio4.5
Pulizia4.6
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Tutte le recensioni(2828)
Recensioni positive(2738)
Recensioni con foto/video(1388)
Ideale per bambini(400)
Cibo squisito(173)
Vista sul lago isolato(169)
Con area gioco per bambini(92)
Piscina meravigliosa(76)
Ottima aerazione(62)
Vicino al parco divertimenti(35)
Recensioni negative(90)
Helen 1974
Camera Deluxe (letto matrimoniale, con vista sul lago)
Soggiorno: nov 2023
Lavoro
12 recensione
3.5/5
Pubblicata: 17 gen 2024
Nice hotel just like a staying in castle , Kids will like the place . There is a bid chocolate factory team park in front.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at DoubleTree by Hilton Resort & Spa. The hotel is located in the Aoyuan Chocolate Kingdom, adjacent to the Aoyuan Chocolate Land, Aoyuan Chocolate Land, covering six areas, giving you a sweet time. Looking forward to your second stay.
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul lago)
Soggiorno: dic 2022
Coppia
1 recensione
3.7/5
Pubblicata: 27 gen 2023
Nice & clean hotel; friendly & very helpful staff, hats off to their customer service; but this hotel is specially for kids because it’s inside the theme park and May be not suitable for couple or solo travelers. No more choices of food for vegetarian specially in breakfast and only one restaurant with limited choices! Bring your own car!
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at DoubleTree Resort by Hilton Yingde Aoyuan!The hotel is backed by the Xiucai Mountain, facing the No. 1 Lake, with green mountains towering and beautiful waters surrounding. The European-style castle buildings are harmoniously integrated with the surrounding natural environment, making you feel like entering a romantic fantasy fairy tale world.
Anthony Pandaway
Camera Deluxe (2 letti)
Soggiorno: giu 2022
Famiglia
43 recensione
5.0/5
Eccezionale
Pubblicata: 4 ago 2022
Such a nice place, and very friendly stuff. Cookies was so delicious 😋. Unfortunately indoor swimming pool was very cold (
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at DoubleTree by Hilton Yingde Aoyuan Resort! We are very happy to know that you were very satisfied with our service and hotel and had a pleasant trip. The hotel swimming pool is set according to the international standard water temperature of 26-28 ℃, maybe because of the indoor air conditioning, it makes you feel cold.
JAISINGH
Camera Deluxe matrimoniale
Soggiorno: ott 2022
Viaggio con amici
13 recensione
4.0/5
Molto buono
Pubblicata: 15 nov 2022
Property is good ,Hospitatlity is very good ,Staff very helpful , Special Thanks to Sharon , Joanne for assisting during the staying .
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing to stay in [Yinde Aoyuan Hilton Doubletree Resort] and giving good comments on the hotel's accommodation services. We are glad that you like our warm, comfortable, friendly and sincere service. All of our employees at Hilton are enthusiastic about providing excellent service.
IlanaSmit
Camera Deluxe matrimoniale
Soggiorno: gen 2022
Famiglia
10 recensione
4.7/5
Fantastico
Pubblicata: 24 apr 2022
The hotel is great with a wonderful breakfast.
Even thou the hotel told us the theme park open it was close when we got there.
I would double check that the them park and restaurants are open before going here as there is not much else to do.
Traduci
Risposta dalla struttura: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Yingde Aoyuan Resort. We are glad that you like our warm, comfortable, friendly and sincere service, and you are satisfied with our buffet breakfast. I wish you a smooth journey and a happy life!
Danny619
Camera Deluxe matrimoniale
Soggiorno: lug 2022
Coppia
22 recensione
2.0/5
Pubblicata: 12 ago 2022
The exterior looks decent. However the hotel staff are quite unfriendly and mundane. There isn’t that extra effort or courtesy for the price. Their room service clearly states 24 hours, however by 11pm they said the chef went home. I will definitely be writing to their company about this false advertising. Secondly, the hotel didn’t keep AC running in the hallways or main areas. The food was overpriced and tasted horrible. It’s a definite pass to stay at this hotel.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at DoubleTree Resort by Hilton Yingde Aoyuan! We are sorry that you had an unpleasant episode during your stay at our hotel, which did not allow you to enjoy high-quality service. We strive to be proactive and provide the highest level of service to every guest. To ensure that our guest experience is always maintained at the high standard we expect, we enhance our staff service awareness training to bring you a truly high-quality service.
Navin001
Deluxe Hot Spring Room (Double bed)
Soggiorno: mag 2022
Famiglia
7 recensione
4.7/5
Fantastico
Pubblicata: 14 ago 2022
Beautiful Hotel Located Near Chocolate Kingdom, but quite far away from the City Center. The rooms were excellent, clean and spacious. The hotel has all the amenities as expected from a Branded hotel. The food was good but not the best, although the breakfast was good.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at DoubleTree Resort by Hilton Yingde Aoyuan! We are very happy to know that you were very satisfied with our service and hotel and had a pleasant trip. It is a great honor to provide you with high-quality service, and Ying Xiaoyi looks forward to your next stay.
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: set 2022
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 5 ott 2022
We had a great time. Staff were very accommodating.
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at Hilton Doubletree Resort in Yingde Aoyuan! I'm glad to know that you are very satisfied with our service and hotel, and have had a pleasant journey. It is a great honor to provide you with high-quality service. Yingxiaoyi looks forward to your next stay.
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: lug 2022
Famiglia
15 recensione
5.0/5
Eccezionale
Pubblicata: 26 set 2022
Good but far away from city
Traduci
Risposta dalla struttura: Dear guests, thank you for staying at the DoubleTree by Hilton Hotel Ind'Orc! It is a great pleasure to learn that you were very satisfied with our service and hotel and had a great stay.
Risposta dalla struttura: 非常感謝閣下的入住與點評!感謝您的意見,我們將會加強對酒店軟硬件設施以及服務質量的提升,英德巧克力王國酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!
Risposta dalla struttura: 非常感謝閣下的入住與點評!感謝您的意見,在您入住期間我們將會加強對酒店軟硬件設施以及服務質量的提升,英德巧克力王國酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施,務求讓閣下入住有更為舒適整潔的環境,希望閣下下一次光臨有一個全新的感受!熱切期待再次光臨體驗!
Risposta dalla struttura: 尊敬的賓客,感謝您就入住我們英德奧園希爾頓逸林度假酒店。由於當天下大暴雨排水不及時,導致大堂有漏水現象,我們會進行修繕。我們對於您遇到的清潔問題,我們由衷感到抱歉。希爾頓集團一直致力於提供清潔衞生的環境。您的意見已經分享至酒店客房部,我們目前正積極就客房的整潔問題同保潔團隊協作,確保客人在我們酒店期間一直享受到賓至如歸的體驗。您的評論幫助我們在日常工作中繼續關注這些方面的問題。再次感謝您分享的意見期待您的再次光臨。
Rebeccahuanghuangchunping
Camera Ospiti (letto matrimoniale, con vista sul lago)